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Company profile
Pantaloon Retail (India) Limited, is Indias leading retailer that operatesmultiple retail formats in both the value and lifestyle segment of theIndian consumer market. Headquartered in Mumbai (Bombay), thecompany operates over 16 million square feet of retail space, has over1000 stores across 73 cities in India and employs over 30,000 people.
The companys leading formats include Pantaloons, a chain of fashionoutlets, Big Bazaar, a uniquely Indian hypermarket chain, Food Bazaar, asupermarket chain, blends the look, touch and feel of Indian bazaars withaspects of modern retail like choice, convenience and quality and Central,a chain of seamless destination malls. Some of its other formats includeBrand Factory, Blue Sky, aLL, Top 10 and Star and Sitara. The companyalso operates an online portal, futurebazaar.com.
Future Value Retail Limited is a wholly owned subsidiary ofPantaloonRetail (India) Limited. This entity has been created keeping in mindthe growth and the current size of the companys value retail business,led by its format divisions, Big Bazaar and Food Bazaar.
The company operates 120 Big Bazaar stores, 170 FoodBazaar stores, among other formats, in over 70 cities across thecountry, covering an operational retail space of over 6 million squarefeet. As a focussed entity driving the growth of the group's value retailbusiness, Future Value Retail Limited will continue to deliver more valueto its customers, supply partners, stakeholders and communities acrossthe country and shape the growth of modern retail in India.
A subsidiary company, Home Solutions Retail (India) Limited, operatesHome Town, a large-format home solutions store, Collection i, sellinghome furniture products and eZone focussed on catering to the consumerelectronics segment.
Pantaloon Retail is the flagship company of Future Group, a businessgroup catering to the entire Indian consumption space.
Future Group
Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, isone of Indias leading business houses with multiple businesses spanningacross the consumption space. While retail forms the core businessactivity of Future Group, group subsidiaries are present in consumerfinance, capital, insurance, leisure and entertainment, branddevelopment, retail real estate development, retail media and logistics.
Led by its flagship enterprise, Pantaloon Retail, the group operates over16 million square feet of retail space in 73 cities and towns and 65 rurallocations across India. Headquartered in Mumbai (Bombay), PantaloonRetail employs around 30,000 people and is listed on the Indian stockexchanges. The company follows a multi-format retail strategy that
captures almost the entire consumption basket of Indian customers. Inthe lifestyle segment, the group operates Pantaloons, a fashion retailchain and Central, a chain of seamless malls. In the value segment, itsmarquee brand, Big Bazaar is a hypermarket format that combines thelook, touch and feel of Indian bazaars with the choice and convenience ofmodern retail.
The groups speciality retail formats include supermarket chain - FoodBazaar, sportswear retailer - Planet Sports, electronics retailer - eZone,home improvement chain -Home Town and rural retail chain - Aadhaar,among others. It also operates popular shopping portal -
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www.futurebazaar.com.
Future Group believes in developing strong insights on Indian consumersand building businesses based on Indian ideas, as espoused in thegroups core value of Indianness. The groups corporate credo is,Rewrite rules, Retain values.
Corporate statement
Future Group Manifesto
Future the word which signifies optimism, growth, achievement, strength, beauty, rewards andperfection. Future encourages us to explore areas yet unexplored, write rules yet unwritten; create newopportunities and new successes. To strive for a glorious future brings to us our strength, our ability tolearn, unlearn and re-learn, our ability to evolve.
We, in Future Group, will not wait for the Future to unfold itself but create future scenarios in theconsumer space and facilitate consumption because consumption is development. Thereby, we will effectsocio-economic development for our customers, employees, shareholders, associates and partners.
Our customers will not just get what they need, but also get them where, how and when they need.
We will not just post satisfactory results, we will write success stories.
We will not just operate efficiently in the Indian economy, we will evolve it.
We will not just spot trends, we will set trends by marrying our understanding of the Indian consumer totheir needs of tomorrow.
It is this understanding that has helped us succeed. And it is this that will help us succeed in the Future. Weshall keep relearning. And in this process, do just one thing.
Rewrite Rules. Retain Values.
Group Vision
Future Group shall deliver Everything, Everywhere, Everytime for Every Indian Consumer in the mostprofitable manner.
Group Mission
We share the vision and belief that our customers and stakeholders shall be served only by creating andexecuting future scenarios in the consumption space leading to economic development.
We will be the trendsetters in evolving delivery formats, creating retail realty, making consumptionaffordable for all customer segments for classes and for masses.
We shall infuse Indian brands with confidence and renewed ambition.
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We shall be efficient, cost- conscious and committed to quality in whatever we do.
We shall ensure that our positive attitude, sincerity, humility and united determination shall be the drivingforce to make us successful.
Core Values
Indianness: confidence in ourselves.
Leadership: to be a leader, both in thought and business.
Respect & Humility: to respect every individual and be humble in our conduct.
Introspection: leading to purposeful thinking.
Openness: to be open and receptive to new ideas, knowledge and information.
Valuing and Nurturing Relationships: to build long term relationships.
Simplicity & Positivity: Simplicity and positivity in our thought, business and action.
Adaptability: to be flexible and adaptable, to meet challenges.
Flow: to respect and understand the universal laws of nature.
Company timeline
Major Milestones
1987 Company incorporated as Manz Wear Private Limited. Launch of Pantaloons trouser, Indiasfirst formal trouser brand.
1991 Launch of BARE, the Indian jeans brand.
1992 Initial public offer (IPO) was made in the month of May.
1994 The Pantaloon Shoppe exclusive menswear store in franchisee format launched across thenation. The company starts the distribution of branded garments through multi-brand retailoutlets across the nation.
1995 John Miller Formal shirt brand launched.
1997 Company enters modern retail with the launch of the first 8000 square feet store, Pantaloons inKolkata.
2001 Three Big Bazaar stores launched within a span of 22 days in Kolkata, Bangalore andHyderabad.
2002 Food Bazaar, the supermarket chain is launched.
2004 Central - Indias first seamless mall is launched in Bangalore.
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2005 Group moves beyond retail, acquires stakes in Galaxy Entertainment, Indus League Clothingand Planet Retail.
Sets up Indias first real estate investment fund Kshitij to build a chain of shopping malls.
2006 Future Capital Holdings, the companys financial is formed to manage over $1.5 billion in realestate, private equity and retail infrastructure funds. Plans forays into retailing of consumerfinance products.
Home Town, a home building and improvement products retail chain is launched along withconsumer durables format, Ezone and furniture chain, Furniture Bazaar.
Future Group enters into joint venture agreements to launch insurance products with Italianinsurance major, Generali.
Forms joint ventures with US office stationery retailer, Staples.
2007 Future Group crosses $1 billion turnover mark.
Specialised companies in retail media, logistics, IPR and brand development and retail-ledtechnology services become operational.
Pantaloon Retail wins the International Retailer of the Year at US-based National RetailFederation convention in New York and Emerging Retailer of the Year award at the World RetailCongress held in Barcelona.
Futurebazaar.com becomes Indias most popular shopping portal.
2008 Future Capital Holdings becomes the second group company to make a successful Initial PublicOffering in the Indian capital markets.
Big Bazaar crosses the 100-store mark, marking one of the fastest ever expansion of ahypermarket format anywhere in the world.
Total operational retail space crosses 10 million square feet mark.
Future Group acquires rural retail chain, Aadhar present in 65 rural locations.
Board of director
Mr. Kishore Biyani, Managing Director
Kishore Biyani is the Managing Director of Pantaloon Retail (India) Limited and the Group Chief ExecutiveOfficer of Future Group. To know more, click here.
Mr. Gopikishan Biyani, Wholetime Director
Gopikishan Biyani, is a commerce graduate and has more than twenty years of experience in the textilebusiness.
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Affliation company
Home Solutions Retail (India) LimitedHome Solutions Retail (India) Limited (HSRIL) offers complete retailing solutions for allproducts and services related to home building and home improvement. The key productcategories are Consumer Durable & Electronics (CDE), Furniture, Home furnishing & decor,Home improvement and Home services. HSRIL operates retail format Collection-i, FurnitureBazaar, Electronics Bazaar, Home Town and e-zone.
Future Brands Limited
Future Brands Limited (FBL) has been incorporated on November, 2006 and is involved in thebusiness of creating, developing, managing, acquiring and dealing in consumer-related brandsand IPRs (Intellectual Property Rights).
Future Media (India) Limited
Future Media (India) Limited (FMIL) was incorporated as the Groups media venture, aimed at
creation of media properties in the ambience of consumption and thus offers activeengagement to brands and consumers. FMIL offers relevant engagement through its mediaproperties like Visual Spaces, Print, Radio, Television and Activation.
Future Supply Chain Solutions LimitedFuture Supply Chain Solutions Limited (FSCS) has been incorporated as a separate entity andis involved in the business of providing logistics, transportation and warehousing services forall group companies and third-parties.
Future Axiom Telecom Limited
Future Axiom Telecom Limited is a Joint Venture with Axiom Telecom LLC, UAE. The Companyhas a 50% stake in Future Axiom Telecom Limited (FATL) which is a joint venture Companywith Axiom Telecom LLC, UAE. The Company would be engaged in sourcing and wholesaledistribution of mobile handsets, accessories and in setting up service centres for mobile
handsets in India.
Pantaloon Food Product (India) LimitedPantaloon Food Product (India) Limited (PFPIL) was incorporated with the object of sourcingand backward integration of food business of the Company. PFPIL has sourcing anddistribution bases at all key cities across the country.
Future Knowledge Services Limited
Future Knowledge Services Limited (FKSL) was incorporated on January, 2007 and is engagedin the business of business process outsourcing and knowledge process outsourcing.
Future Capital Holdings Limited
Future Capital Holdings Limited (FCH) was formed to manage the financial services businessof Pantaloon Retail (India) Limited and other group entities. FCH is one of the fastest growing
financial services company in India, with presence in Asset Advisory, Retail Financial Servicesand Proprietary Research. The company operates a consumer finance retail format, FutureMoney and manages assets worth over US$ 1 Billion through Indivision, Kshitij, Horizon andFuture Hospitality Funds. FCH subsidiary companies include Kshitij Investment AdvisoryCompany Ltd., Ambit Investment Advisory Company Ltd., and Indivision Investment AdvisorsLtd.
Future Generali India Insurance Company LimitedFuture Generali India Insurance Company Limited (FGIICL) was incorporated on October 30,2006 to undertake and carry on the business of general insurance. The approval for carrying
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on General Insurance Business has been received from the Insurance Regulatory andDevelopment Authority of India (IRDA) on September 4, 2007.
Future Generali India Life Insurance Company Limited
Future Generali India Life Insurance Company Limited (FGILICL) was incorporated onOctober 30, 2006 to establish and conduct the business of life insurance in India, whichcomprises of whole life insurance, endowment insurance, double benefit and multiple benefitsinsurance etc. The approval for carrying on Life Insurance Business has been received fromthe IRDA in September, 2007.
Futurebazaar India Limited
Futurebazaar India Limited (FBIL) is set up as the e-Retailing arm of the Future Group forproviding on-line shopping experience. Futurebazaar.com was launched on January 2, 2007,and has emerged as one of the most popular online shopping portals in India. It was awardedwith the Best Indian Website award, in the shopping category, by the PC World IndianWebsite Awards.
Staples Future Office Products Private Limited
Staples Future Office Products Private Limited (SFOPPL) was incorporated on January, 2007and is involved in the business of dealing in all kinds of office supplies, office equipments andproducts. SFOPPL is a joint venture between the Company and Staples Asia InvestmentLimited (a subsidiary of Staples Inc USA). The companys first retail outlet opened inBangalore in December, 2007.
Award & recognition
2009CNBC Awaaz Consumer Awards 2009
Most Preferred Multi Product Chain - Big Bazaar
Most Preferred Multi Brand Food & Beverage Chain - Big Bazaar
Images Fashion Forum 2009
Most Admired Fashion Group Of The Year - Future Group
Most Admired Private Label - Pantaloons, the lifestyle format
Critics Choice For Pioneering Effort In Retail Concept
Creation - Central
For more information on the awards, kindly click here.
Coca-Cola Golden Spoon Awards 2009
Most Admired Food & Grocery Retailer Of The Year
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Most Admired Food Court
Most Admired Food Professional
For more information on the awards, kindly click here.
2008
Indian Retail Forum Awards 2008
Most Admired Retail Company of the year - Future Group
Retail Face of the Year - Kishore Biyani
Best Retailer Of The Year ( Hypermarket) - Big Bazaar
Future Group was awarded the Most Admired Retail Company of the year bythe Indian Retail Forum at a glittering ceremony organised in Mumbai. MrKishore Biyani also won Retail Face of the Year.
India Retail Forum (IRF) is a platform for intellectual insights andinformation exchange for the retail business in the Indian subcontinent. Theforum presents the business of retail in the region to a global audience, withthe express aim of facilitating understanding about and encouraginginvestment in this massive marketplace.
Big Bazaar, the value format of Future Group bagged the Best Retailer OfThe Year ( Hypermarket).
For more information on the awards, kindly click here.
The INDIASTAR Award 2008
Food Bazaar: Best Packaging Innovation
Food Bazaar bagged the INDIASTAR Award for Best Packaging Innovation inIndia, for its private label brand Fresh And Pure Chakki Atta.
INDIASTAR Award is a biennial event which aims to promote and encourageexcellence in packaging design, innovation and technology. The contest wasestablished in 1972 and is considered as the most popular and premierevent for Indias packaging fraternity. This year there were around 357entries and the participants had to submit a sample of their designs forselection.
With this award, Pantaloon Retail (India) Limited becomes the first IndianRetailer to win the prestigious INDIASTAR Award.
Retail Asia Pacific 500 Top Awards 2008
Gold Winner - Top Retailer 2008 Asia Pacific
Retail Asia Publishing Pte, the institutor of these awards, aims to set aplatform that appraise, raises and recognizes the development and growthof retailing throughout the Asia Pacific region.
For more information on the awards, kindly click here.
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Coca-Cola Golden Spoon Awards 2008
Most Admired Food & Grocery Retail Visionary of the Year: Kishore
Biyani
Most Admired Food & Grocery Retailer of the Year Supermarkets:Food Bazaar
Most Admired Food & Grocery Retailer of the Year - Hypermarkets: Big
Bazaar
Most Admired Retailer of the Year - Dynamic Growth in Network
Expansion across Food, Beverages & Grocery: Future Group
Most Admired Food & Grocery Retailer of the Year - Consumer's
Choice: Big Bazaar
The Coca-Cola Golden Spoon Awards 2008, were given away for the firsttime as a culmination of the Food Forum India 2008 a two dayconvention, which saw the participation of leading brands, retailers & retailsupport organizations from across the globe. The awards were presented tohonour enterprise, innovation and achievement in the food retailing businessas a benchmark of excellence.
For more information on the awards, kindly click here.
The Reid & Taylor Awards For Retail Excellence 2008
Retail Leadership Award: Kishore Biyani
Retail Best Employer of the Year: Future Group
Retailer of The Year: Home Products and Office Improvements:
HomeTown
The Reid & Taylor Awards for Retail Excellenceare an important feature ofthe Asia Retail Congress, Asias single most important global platform topromote world-class retail practices. These awards are aimed at honouringthe best, in the Asian Retail scenario. India played host to Asia RetailCongress 2008.
2007
Images Retail Awards
Most Admired Retail Face of the Year: Kishore Biyani
Most admired retailer of the year: Large format, multi product store: Big
Bazaar
Most admired retailer of the year: Food and Grocery: Food Bazaar
Most admired retailer of the year: Home & office improvement: HomeTown
Most admired Retail Company of the year: Pantaloon Retail (India) Ltd.
Images Retail Forum followed strict international benchmarks in
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deciding the top honours for Images Retail Awards 07, with IRIS as
knowledge partner and global consulting firm AT Kearney as the
Process Approver.
National Retail Federation Awards
International Retailer for the Year 2007 Pantaloon Retail (India) Ltd
The National Retail Federation is the worlds largest retail trade
association with over 1.4 million members in the US and across the
world. Some of the past winners of the award include Metro AG
(Germany), Carrefour (France), Zara (Spain), Boticario (Brazil) and Ito
Yokado (Japan). The award was presented at the Retails Big Show
held in January 2007 in New York.
World Retail Congress Awards
Emerging Market Retailer of the Year 2007 Pantaloon Retail (India) Ltd
The inaugural World Retail Congress held in Barcelona, Spain in March
2007 attracted over one thousand retail professionals from over sixtycountries. The awards were decided by a multinational Grand Jury.
Winners in other categories included Inditex, Mall of Emirates, Marks &
Spencer and IKEA.
Hewitt Best Employers 2007
Best Employers in India (Rank 14th) Pantaloon Retail (India) Ltd
Leading human resources consultancy, Hewitt Associates conducts an
annual survey of the best employers in India, as part of its global
initiative. It is based on CEO interview, People Practices Inventory and
Employee Opinion Surveys. Pantaloon Retail became the only retailer
to feature among the twenty-five best employers in India.
PC World Indian Website Awards
Best Indian Website In The Shopping Category - Futurebazaar.com
PC World, a leading consumer technology magazine selected the best
Indian websites in various categories based on use of technology for
delivering solutions, information being presented in an intuitive and
concise manner and overall experience aided by design.
Readers Digest Trusted Brands Platinum AwardsTrusted Brands Platinum Award (Supermarket Category) Big Bazaar
The Readers Digest awards are based on surveys done among
consumers by independent research agency, Nielsen Media Research.This is the second consecutive time Big Bazaar has won this award.
2006
Retail Asia Pacific Top 500 Awards
Asia Pacific Best of the Best Retailers Pantaloon Retail (India) LtdBest Retailer in India Pantaloon Retail (India) Ltd
The Retail Asia publication in association with EuroMonitor and KPMG
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honours the best retailers in 14 countries across the Asia Pacific region.
The awards were presented in Singapore in October, 2006.
Asiamoney Awards
Best Managed Company in India (Mid-cap) Pantaloon retail (India) Ltd.
The Asiamoney publication conducts a poll among fund manages and
investors and does a quantitative analysis of financial performance to
select best managed companies in Asian countries.
Ernst & Young Entrepreneur of the Year Award
Ernst & Young Entrepreneur of the Year (Services) Kishore Biyani
Considered to be one of the most prestigious business awards in India,
a jury comprising leading names in Indian business selected the
winners based on courage, creativity, passion, endurance and vision.
CNBC Indian Business Leaders Awards
The First Generation Entrepreneur of the Year Kishore Biyani
Organized by CNBC-TV18, the twelve awardees in various categories
are decided by a high profile jury, along with research partners - The
University of Chicago Graduate School of Business, Development
Dimensions International (DDI) and AC Neilson ORG MARG.
Lakshmipat Singhania IIM Lucknow National Leadership Awards
Young Business Leader Kishore Biyani
The award recognizes and honors individuals who have contributedconsistently to the betterment of our country through their pursuit ofexcellence. The awards were presented in New Delhi by the Prime MinisterDr. Manmohan Singh in December, 2006.
Images Retail Awards
Best Value Retail Store Big BazaarBest Retail Destination Big BazaarBest Food & Grocery Store Food BazaarRetail Face of the Year Kishore Biyani
The Images Retail Awards are decided through a nationwide consumer
& industry poll and nominations followed by performance assessment
by team of analysts and jury.
Readers Digest AwardsPlatinum Trusted Brand Award - Big Bazaar
The Readers Digest awards are based on surveys done among
consumers by independent research agency, Nielsen Media Research.
CNBC Awaaz Consumer Awards
Most Preferred Large Food & Grocery Supermarket Big Bazaar
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Conducted in association with AC Nielsen-ORG Marg across 21 major
cities, nearly 10,000 consumers were asked to choose their most
preferred brands.
Reid & Taylor Awards for Retail Excellence
Retail Entrepreneur of the Year Kishore Biyani2005
Images Retail Awards 2005
PRIL- Most Admired Retailer of the Year
Food Bazaar- Retailer of the Year(Food and Grocery)
Big Bazaar-Retailer of the Year(Value Retailing)
Central-Retail Launch of the Year
Voted by Business Today magazine as one of the
Top 20 Companies in India to watch in 2005
Indias most investor-friendly companies in the top 75
Indias Biggest wealth creators in the top 100
DAKS London
PRIL- Brand Builder of the Year
2004
Images Retail Awards 2004
PRIL- Most Admired Retailer of the Year
Food Bazaar- Retailer of the Year(Food and Grocery)
Big Bazaar-Retailer of the Year(Value Retailing)
Central-Retail Launch of the Year
Reid & Taylor and DLF Awards
PRIL - Retailer of the year
2003
Indian Express Award
PRIL Marketing Excellence and Excellence in Brand Building
Indusland Bank (India Brand Summit)
PRIL - Excellence in Brand Building
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Why pantaloon india ltd ?
Pantaloon Retail is not just an organisation - it is an institution, a centre of learning & development. Webelieve that knowledge is the only weapon at our disposal and our quest for it is focused, systematic andunwavering.
At Pantaloon Retail, we take pride in challenging conventions and thinking out of the box, in travelling onthe road less traveled. Our corporate doctrine Rewrite Rules, Retain Values is derived from this spirit.
Over the years, the company has accelerated growth through its ability to lead change. A number of itspioneering concepts have now emerged as industry standards. For instance, the company integratedbackwards into garment manufacturing even as it expanded its retail presence at the front end, wellbefore any other Indian retail company attempted this. It was the first to introduce the concept of theretail departmental store for the entire family through Pantaloons in 1997. The company was the first tolaunch a hypermarket in India with Big Bazaar, a large discount store that it commissioned in Kolkata inOctober 2001. And the company introduced the country to the Food Bazaar, a unique 'bazaar' within ahypermarket, which was launched in July 2002 in Mumbai. Embracing our leadership value, the companylaunched aLL in July 2005 in Mumbai, making us the first retailer in India to open a fashion store for plussize men and women.
Today we are the fastest growing retail company in India. The number of stores is going to increasemany folds year on year along with the new formats coming up.
The way we work is distinctly "Pantaloon". Our courage to dream and to turn our dreams into reality -that change peoples lives, is our biggest advantage. Pantaloon is an invitation to join a place wherethere are no boundaries to what you can achieve. It means never having to stop asking questions; itmeans never having to stop raising the bar. It is an opportunity to take risks, and it is this passion thatmakes our dreams a reality.
Come enter a world where we promise you good days and bad days, but never a dull moment!
Our culture
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assion for Retail is why we are here.
At Pantaloon Retail, Empowerment is what you acquire and Freedom at Work is what you get. We believeour most valuable assets are our People. Young in spirit, adventurous in action, with an average age of27 years, our skilled & qualified professionals work in an environment where change is the only constant.
Powered by the desire to create path-breaking practices and held together by values, work in this peopleintensive industry is driven by softer issues. In our world, making a difference to Customers lives is aPassion and performance is the key that makes it possible. Out of the Box thinking has become a way oflife at Pantaloon Retail Retail and living with the change, a habit.
Leadership is a value that is followed by one and all at Pantaloon Retail. Leadership is the quality thatmotivates us to never stop learning, stretching to reach the next challenge, knowing that we will berewarded along the way. In the quest of creating an Indian model of retailing, Pantaloon Retail has takeninitiatives to launch many retail formats that have come to serve as a benchmark in the industry.Believing in leadership has given us the optimism to change and be successful at it. We do not predictthe future, but create it.
At Pantaloon Retail you will get an opportunity to handle multiple responsibilities, and therein, thegrooming to play a larger role in the future. Work is a unique mix of preserving our core Indian values
and yet providing customers with a service, on par with international standards.
At Pantaloon you will work with some of the brightest people from different spheres of industry. Webelieve its a place where you can live your dreams and pursue a career that reflects your skills andpassions.
Sponsors
PFMI 2010
Title
SponsorAssociate Sponsor
Associate Sponsor, Official Crown &
Jewelry Sponsor
Associate Sponsor Wellness Expert Official Radio Partner
Hair
Care Partner Hair Accessories PartnerLifest
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Television Partner Official Airline Partner
Natural Mineral Water Partner
Nutriti
on Partner Online Partner Beverage Partner
Destin
ation Partner Bright AdvertisingHospi
tality Partner
Our
Talent Partners Our Talent PartnersRealit
y Series Partner
Online PartnerGuru of Modern Dance
Event
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