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ACHIEVEMENTS THROUGHOUT MY
INDUSTRIAL PLACEMENT
Name: Haroon Hussain
Organisation: Smethwick Youth & Community Centre
Role: IT & Marketing Officer
Manager: Luke Darbey
MAKING USE OF OPPORTUNITIES
Working in an organisation like “Smethwick Youth & Community Centre” opportunities to employ the skills acquired throughout university are not always apparent.
Therefore, being able to use my own initiative to seek opportunities that are beneficial to both the organisation and myself is an essential attribute.
TECHNICAL OPPORTUNITIES AND CONTRIBUTION
I have continuously searched for opportunities to employ my technical knowledge and experiences. This has allowed me to improve SYCC as a organisation and to enhance my understanding on how IT can have a crucial impact within a workplace.
Installed and networked the new photocopying system within the organisation.
Solving all technical errors/issues that have occurred within the organisation.
Taking lead and control of the server management
Create, design and implement a financial control system for the nursery.
Enriched client experience through the UK Online project.
Improved the organisations IT infrastructure.
Making improvements to the organisations website
Implemented a structured IT Problem log system.
Configuring and identifying problems with Microsoft Outlook accounts.
Ensuring all computers were are networked correctly. E.g; to their correct domains.
NON-TECHNICAL OPPORTUNITIES AND CONTRIBUTIONS
During this placement, I have also taken advantage of numerous non-technical opportunities to help assist SYCC as an organisation. Examples include:
Created UML diagrams to give a clear view of how the financial system is running.
Created and designed marketing materials for services the organisation offer to its community.
Took on a position as maintenance coordinator
Carried out research of funding opportunities that the organisation is entitled to.
Working with different client groups ensuring their needs were met.
Writing and submitting funding applications to allow development of the organisation.
Created partnership with the local jobcentres and library to help the local community.
Planned, Designed, Implemented and Monitored a Employment Programme to improve employment prospects for the community.
Designed and produced ID Badges for all staff to adhere to health and safety procedures
Representing the organisation at training events.
BENEFITS OF MY CONTRIBUTIONS
Organisational benefits...
•Improved efficiency.
•Enhanced the popularity of services provided.
•Successfully gained funding to deliver various Employability and IT projects.
•Reduced confusion
•Improved cliental experience
•Enhanced managerial structure of the organisation.
•Improved the safety of staff and clients.
•Contributed to the success of projects
BENEFITS OF MY CONTRIBUTIONS
Personal benefits...
•Developed an understanding of hardware devices and how they are maintained.
•Improved my skills in various areas like; problem solving, troubleshooting and project management.
•Became an effective team player and leader.
•Further excelled on my organisational skills
•Developed use of initiative.
•Developed substantial amount of networking skills.
•Developed a keen eye for detail.
•Improved my knowledge of IT and how it is has a crucial impact within a workplace.
•Gained Fire Safety Certificate.
REFLECTIONSMy key motivation as to why I decided to take part in a placement was mainly to improve and further develop in areas that I was lacking in. By searching for opportunities and vital practices I feel as though now I have overcome my weaknesses
Weakness Actions Taken Final Outcome
Communication • Shadowing staff• Seek advice from staff and
manager.• Carry out mock
demonstrations
• Communicating with people of all levels.• Expressed my ideas clearly
and in a professional manner.
Organisational Skills • Ask questions if unclear about something.
• Prioritise tasks to set time frames.
• Submitting projects and outputs on time.
• Completing all tasks effectively.
Networking - Technical
• Trial and Error.• Research. • Practical work
• Taking lead of the server management effectively.
• First point of contact when network is down.
REFLECTIONS CONTINUED…
• Reduced tension between staff.
• Increased motivation.
Reasonable Questioning
• Create list of questions. • Increased quality of work.
Providing and receiving
constructive feedback
• Ask questions thoroughly.• Give accurate
explanations.
Quality Assurance • Seeking for regular reviews.
• Communication.• Proof reading through
work.
• Improved quality of work.
Weakness Actions Taken Final Outcome
CONTEXT AWARENESS
EmploymentFor Employment we provide employment
packages such as creating CV's to HELP
you pursue your career
LearningFor Learning we provide tuition,
literacy, and youth services to HELP you with your Learning
Poverty Reduction
For Poverty Reduction we provide welfare advice to HELP you reduce the poverty
within the local area
HealthFor Health we provide
gym packages & sports for our
community to HELP achieve physical
fitness
SYCC is here to HELPYou achieve Success
About SYCC:
1. Client-Orientated Organisation2. Third-Sector Organisation
3. Mission: HELP the community
CONTEXT AWARENESS CONTINUED...
How my role fits the organisation?
Employability Programme.• DWP Project – aimed at 50 years +
clients.
IT Beginners Course• Basic computing for beginners and
intermediate learners.
UK Online• Future Digital Inclusion Programme
Job Club• Employment Advice• CV Writing • Interview Techniques.
All roles share the same aim: HELP
00
ADDING VALUE TO ‘SMETHWICK YOUTH & COMMUNITY CENTRE’ (SYCC)Throughout my placement, I have been able to successfully add value to the organisation through the opportunities I have taken advantage of.
Adding Value by…
Improving the entire IT Infrastructure:• Reducing referrals and turndowns.• Networking the ‘Follow Me’ printer.• Increase efficiency.
Improving the popularity of the organisation and the services offered.• Establishing partnership relationships• Taking part in marketing campaigns
Adding financial value:• Writing successful funding applications• Through the completions of projects.
Increasing demand and popularity of services.• UK Online – Grand total of 315 registered users• IT Course- High demand for the course.
CONCLUSION
Overall, by taking on a placement it has allowed me to:
Develop in both my technical and non-technical experiences.
Allowed me to become a better computing professional.
Has prepared me for my final year of studies.
Understanding the key importance of being able to contribute effectively and fit into the organisation
Gain experience in working in a client-orientated organisation.
Being able to gain knowledge and experience in being an onsite maintenance coordinator.
Make use of all opportunities that arise which have aided me to reflect on my weaknesses and strengths.
FOOD FOR THOUGHT
“There are no secrets to success. It is the result of
preparation, hard work and learning from failure”
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