View
2
Download
0
Category
Preview:
Citation preview
POSTI JOURNEY TO
LEAN-AGILE ENTERPRICE
Sari Hildén
AGENDA
Posti
Change to Agile
Challenges
Learnings
HIS
TOR
Y
CHANGE TO AGILE
Goal:Maximum customer value in shortest sustainable lead time with highest possible quality!
Mindset:
Collaboration, respect, trust, ownership,
continuous improvement & learning,
ability to adapt, transparency
Operational Model:
Strategy alignment, incremental development,
cross-functional self-organized teams,
pull vs. push, communities
Culture:Understanding and delivering agile values and principles forms our culture
IMPLEMENTATION Organizational agility & continuous learning
culture
Portfolio management
Team, product and vendor mgmt
Foundations
Starting Point
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
COMPETENCE
BULDING • Agile mindset
• Posti way of working
• Common languageGoals
• eLearning, on-line and classroom training
• Coaching
• Communities
• Common guidance
• Agile Games
• Events
Methods
• Fundamentals
• Role-based trainings
• Leadership trainings
• Cultural training
• Tools & practice
Courses:
May 2019
Starting Point
Interviews: 40
Existing agile teams 15
Sep. 2019
LACE: 5
Common language and guidance
Agile contracts
Customer services joined
Trained: 25 + 40
Oct. 2019
Agile Coaches: 3
New agile teams: 3
Community: 1
Innovation day: 1
Portfolio canvases: 5
Nov. 2019
Agile Games
Trained: 100 + 200
Value Streams: 11
Portfolio tool pilot #1
Dec. 2019
Trained 125 + 250
Coaching: 4 teams
Sales & marketing joined
Jan. 2020
Big Room Planning: 1
Portfolio mgmt. WS: 1
Agile coaches: 5
Innovation practices
Time for learnings
Feb. 2020
Jira open for all
Portfolio tool pilot #2
Demos: 3
Innovation teams: 6
Apr. 2020
Communities: 3
LACE:10
New Agile Teams: 28
Big Room Plan: 14
Demos: 14
Portfolio mgmt WS: 3
Trained: 360 + 400
TIME LINE
Framework
•No framework selected
•Combination of SAFe, LeSS,
Google, Spotify
•Possibility to select the best
practices
•Common language
•Trainings
Roles
•Clear roles and responsibilities
•Empowerment
•Self-organization
•Some existing roles not relevant in
future
•New skills and competences
•Adaptation
Communications
•New channels
•Reaching the
audience
•Repeating the
message
Ways of working
•Engagement
•Try and improve -
fast feedback
•Decision-making
•Trust vs. control
•Understanding
•Dare to try
Resistance to
change
•Involvement
•Small steps
•Root causes
•Change is hard
OPPORTUNITIES/CHALLENGES
LESSONS LEARNTSimplify, remember MVP!
Split the work!
Pilot and share!
Collect feedback and improve!
Listen and support!
Repeate the message via
multiple channels!
Celebrate the success!
Questions?
Recommended