Presented By Swarna Srinivas President, KESDEE Inc

Presented By

Swarna SrinivasPresident, KESDEE Inc.

Date: June 10th – 12th, 2009

Venue: Columbia University

India Contact Info: Richmond Road, BangaloreTel No: +91-80-22296658

Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA.

Tel No: +1-858-558-8118

Email: swarna@kesdee.com , Website: www.kesdee.com

P.O. Box 910207, San Diego, CA 92191- 0207

ICELW 2009The International Conference on e-Learning in the Workplace.

• e-learning: Moving up the Corporate Value Chain

• Old Paradigm Vs. New Paradigm

• Cost Vs. Revenue

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e-Learning: Phase I

• e-Learning for Compliance and Control

• e-Learning for Regulatory Compliance

• e-Learning for Internal Control

You need to do it whether you like it or not.

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1. Occupational Health and Safety Administration (OSHA) training

2. Employment Law:

a. Workplace Discrimination and Harassment

b. Americans with Disabilities Act (ADA)

c. Fair Labor Standards Act (FLSA)

3. Health Insurance Portability and Accountability Act (HIPAA) training

4. Food and Drug Administration (FDA) regulations

5. Antitrust Laws3

Examples – E-Learning : Phase I

• Anti-money Laundering

• USA Patriot Act

• Know Your Customer

• Sarbanes-Oxley

• Basel II

4

e-Learning: Phase II

e-Learning for Competitive Advantage and Value Creation.

• Product Knowledge

• Process Knowledge

• Customer Knowledge

• Risk Management

Objective –

More knowledgeable employees compete effectively.

You do it in your own enlightened self-interest

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• It competes with your time and other priorities (I would rather be doing something else…)

• Solutions – New Type of e-learning – more interactive and engaging

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KESDEE Value Proposition

• “e-Learning, Not e-Reading”

• “Content and Context”

• “Learn-By-Doing”

• “Conceptually sound, yet Practical”

• “One size does not fit all”

• “Comprehensive”

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• ‘Just-in-Time’

• ‘Just-for-You’

• ‘Just Right’

• ‘Just Enough’

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– Accreditation

– Self-Assessment

– External/ Internal Certifications

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Low Medium High

Examples of Interactivity

Back/ Next Navigation; True/ False Multiple choice

Multiple choice, Fill in the blanks, Drill Down, Tell me more Did you know.

Job Aids, Simulations, Calculators

Graphics Off-the-shelf clipart

2D Animation Create for specific application, Contextual, Rich Graphics

Audio Very little < 10%

Moderate amount up to 50%

Lot > 50%

Regulatory Compliance

Skill Development for Value Creation & Competitive Advantage.

10

e-Learning : Phase III

e-Learning for Extended Enterprise

• Strategic Partners

• Clients, Customers, Channels

• To enhance Sales Channel Effectiveness.

• To have Knowledgeable Clients.

15 11

Case Studies

Citibank

Standard Chartered Bank

Indian Bank

US Federal Reserve Board

Western Asset Management

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Citibank

KESDEE's e-learning & reference solutions have been deployed at CitiGroup globally through Internet and Intranet.

Scope of Services:

These courses are repackaged as required for the different user groups and categorized as

a) Mandatory Topics

b) Recommended Topics, and

c) Reference Materials

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• Regionalization/ Translation for a Global Audience

13

All KESDEE e-learning courses were made available to Standard Chartered Bank for the training of its staff.

The e-learning courses are deployed on Internet and multiple Intranets of Standard Chartered Bank.

KESDEE customized the courses by adding policies/procedures/case studies, relevant to Standard Chartered Bank.

Standard Chartered Bank

18 14

Indian Bank• Indian Bank has licensed 500 KESDEE's e-Learning courses to provide

training to its employees.

• All our courses were deployed on the Intranet Servers of Indian Bank.

• Employees at Indian Bank access the courses through the Private Label Portal developed by KESDEE. Indian Bank policies were integrated into e-learning.

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Courses for the Risk Management Portal were selected from KESDEE’s

library of 700 e-learning courses. 8 new courses were developed on

Trade Life Cycle/ Commodity Markets/ Credit Derivatives Risk Matrix.

U.S Federal Reserve Board

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Western Asset Management

• Corporate University

• Detailed Competency Mapping

• Extended Enterprise Use

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Mailing Address: P.O. Box 910207, San Diego, CA 92191- 0207; Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA

92121, USA.Tel No: +1-858-558-8118

www.kesdee.com

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