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RCE Platform Technology (RPT)
Mark Arndt (marndt@slac.stanford.edu)
User Support
2
Support for RPT Users
RPT is flexible and feature-rich
• Extensive SDK
• Multiple interconnect options and
possible networking topologies
• Enables a variety of design and
deployment decisions
Multiple skill sets needed for support
and development
• Network administrators
• Electronics technicians
• Software developers
A workshop only scratches the surface
• We are committed to user support
• We are here to train, but also get your
feedback and an particular identify
user roles we may have missed
3
RPT User Web Site
Portal to all RPT
support resources
• Software release
announcements
• Hardware and
software
documentation
• Software API
reference – Doxygen
• Previous workshop
materials
• Issue tracking system
• User forums
https://confluence.slac.stanford.edu/display/RPTUSER/
4
Software Distribution
• Software releases are
announced on the
RPT site- git repository pointer
- git checkout
instructions
- Release notes
• Refer back to the
Tools presentation
given earlier this
morning for more
information
5
Documentation
Audience Reference Documents User Guides
Shelf administrators • COB specifications and data sheets
• IPMI/shelf configuration command line reference
• COB installation and troubleshooting guide
Software administrators
• Installation scripts reference
• SDK and utilities installation guide
Plugin userPlugin developer
• Doxygen API reference • Development tutorials and sample code
• SDK user guide
RTM developer • COB RTM Interface specification
6
Doxygen Reference for SDK
• For plugin users
and developers
• Organizes and
presents SDK
package
documentation by:
- Release version
- Package
- Namespace
- Classes
- Files and file
members
• Package-oriented
examples provided
7
User Forums and Issue Tracking
• The project uses Jira for issue
tracking….- Issues can be logged against
• Hardware
• Utilities
• SDK
- Access requires a SLAC account or
an “external” user Crowd account
• …and a to-be-determined user forum
system such as Snitz- Organized to support discussion
threads on• Specific SDK packages
• Individual utilities
• Hardware components
8
Timeline
• What’s available now?- Software releases…
- …and the corresponding Doxygen reference pages
- Hardware and software lesson handouts
• What will be available within two months?- Issue tracking in Jira
- Forums system
- Full SDK user guide
- SDK and utilities installation guide
- Full utility and tool reference documentation for all user roles
• What will be available longer term?- Full hardware reference documentation
9
Feedback
Please send feedback, on the workshop or otherwise
• Topics we missed
• For topics we covered, too much detail, too little?
• What additional examples would be useful?
And consult the RPTUSER Confluence site regularly for:
• New support resources and documentation
• SDK release announcements
marndt@slac.stanford.edu
https://confluence.slac.stanford.edu/display/RPTUSER/
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