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http://rescuer-project.org
Reliable and Smart Crowdsourcing Solution for Emergency and Crisis Management
Dr. Karina Villela, Prof. Manoel Mendonca
karina.villela@iese.fraunhofer.de, manoel.mendonca@ufba.br
Project Presentation
D6.1.1
2/13
CONTENT
Villela, Mendonca RESCUER Project Presentation
3/13
MOTIVATION
Villela, Mendonca RESCUER
Command Centre
First Responders Affected Community General Public
Operational Forces Eyewitnesses
At the Incident Place and Time But Shocked, with Fear and
Uncertain
At a Remote Place Informed by Witnesses and First
Responders
At the Incident Place after the Incident Time with Little
Time for Reports
At a Remote Place Informed by Public
Communication Means
Close to the Place of the Incident Unaware of the Incident OR
Informed by Friends or Relatives
At a Remote Place Coordinated by Command Centre
Informed by First Responders
Project Presentation
4/13
MOTIVATION The terrorist attacks on Oslo and Utoya Island
The police operation … was poorly coordinated so it took longer than necessary. The understaffed Operations Centre … was overwhelmed by telephone calls. Communication problems causes resources to miss each other. Informal language usage and non-compliance with basic requirements for accurate communication in a crisis helped make a poor communication situation even more challenging.
The use of social media … give 22 July a unique simultaneity. Mobile phones, social media and swift news broadcasting meant that knowledge of the attack spread quickly from the crime sites to large parts of the population. Never before have the members of government personally received information by text messages, telephone calls and social media directly from victims, at the same time as they were supposed to be dealing with a national crisis.
A lack of information is a handicap for the ability to exercise control. Information is a prerequisite for being able to understand results and for the police force's real resource and expertise needs. It is also necessary to be able to optimise the use of human resources, to the scope of a mission and to be able to understand the practical consequences of new regulations and collective wage agreements.
A more rapid police operation
was a realistic possibility
The potential inherent in information and communications
technology has not been exploited well enough
The ability to coordinate and
interact has been deficient
Report from the 22 July Commission
Villela, Mendonca RESCUER Project Presentation
5/13
CONCEPT Goal and Main Application Scenarios
Development of an interoperable solution to support emergency and crisis management command centres in quickly handling emergencies and managing crises based on reliable and intelligent analysis of crowdsourcing information mashed up with open data
Large-scale Events Industrial Areas
Villela, Mendonca RESCUER Project Presentation
6/13
CONCEPT Main Components
Villela, Mendonca RESCUER Project Presentation
7/13
SCIENTIFIC OBJECTIVES
Targeted interaction with the crowd at the place of the incident but appropriate in terms of risk exposure
(Semi-)Automatic fusion, aggregation and analysis of multimedia data
Optimised aggregation of intuitive metaphors for visualisation and manipulation of information
Villela, Mendonca RESCUER Project Presentation
8/13
SCIENTIFIC OBJECTIVES
Customised communication of the incident and its consequences targeted to the audience
Ad-hoc communication between people in the crowd
Villela, Mendonca RESCUER Project Presentation
9/13
EXPECTED IMPACTS ON TECHNOLOGY
New trend in the market − Smart and wireless platform
− Plethora of data sources
− (Semi-)Automated data analysis
Potential for becoming at least de-facto standards − User interface guidelines and interaction model
− Ad-hoc communication
− Reference architecture
− Portability and VM Strategy
− Model and mechanisms for semantic integration of and interpretation of data
Contribution to standards on the minimum quality guarantees of shared data − Quality specifications for multimedia data points
Villela, Mendonca RESCUER Project Presentation
10/13
EXPECTED IMPACTS ON ECONOMY AND SOCIETY
Significant reduction of adverse consequences in case of incidents in industrial areas or in large-scale events − Life x Economy x Environment
Opportunities for further projects − Research x Technology transfer x Development
− Within the consortia x Outside the consortia
− In the light of, but also independently from, the upcoming large sport events in Brazil
An effective and efficient emergency and crisis management based on modern technologies sells a positive image of the involved organisations even if an incident occurs
Villela, Mendonca RESCUER Project Presentation
11/13
ADDED VALUE FROM EU-BRAZIL COOPERATION
Villela, Mendonca
Comparison and exchange of best practices − Largest chemical complex south of Equator
− Dense network of experts in Europe, which includes the Chemical Park of Linz
Combination of a wide area of knowledge
Group composed of leading organisations or innovation-oriented SMEs
Industry partners willing to apply new technologies first-hand
RESCUER builds upon the common European and Brazilian wish of assuring safety in industrial areas and in large sports or music events
Image Analysis
Mobile Engineering
Video Analysis
Data Visualization Techniques
RESCUER Project Presentation
12/13
KICKOFF MEETING 6-8 November
13/13
RELIABLE AND SMART CROWDSOURCING SOLUTION FOR EMERGENCY AND CRISIS MANAGEMENT
Villela, Mendonca
Thank you for your attention !
Dr. Karina Villela Coord. of the European Consortium karina.villela@iese.fraunhofer.de
Prof. Manoel Mendonca Coord. of the Brazilian Consortium mgmendonca@dcc.ufba.br
RESCUER Project Presentation
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