View
229
Download
0
Category
Preview:
DESCRIPTION
Virginia Tech Demographics Located in Blacksburg, Virginia Founded 1872 as a Land Grant College 30,000+ students enrolled 2,600 acre 125 Buildings $1 billion Budget Heavy Focus on Research and Engineering
Citation preview
Ryan J Service
Crisis Management
Campus CrisesNatural Disasters (Hurricanes,
Tornadoes, Earthquakes)Student Death(s) (suicide, murder,
accidents)Student Demonstration (riots)Violent Act (assault, rape)TerrorismThe event that changed Crisis
Management
Virginia Tech DemographicsLocated in Blacksburg, Virginia Founded 1872 as a Land Grant College30,000+ students enrolled2,600 acre125 Buildings$1 billion Budget Heavy Focus on Research and
Engineering
Virginia Tech April 16, 20077:15 am Cho shoots and kills two students in residence hall.7:20 am Neighbor reports someone fell out of bed. 7:24 am Police and call additional resources to scene.7:30-8:00 am Police suspect one of the murdered student’s boyfriends was responsible.
Virginia Tech Police believe the shooter is off campus.7:57 am University Policy Group meets to discuss Residence Hall shooting.8:25 am University Policy Group plans to issue email regarding the West Ambler Johnston shooting.
Virginia Tech April 16, 20079:15am-9:30am Cho chain locks three main
entrances to Norris Hall delaying police entry.9:40am-9:51am Cho enters Norris Hall and
begins rampage.9:41 am a girl calls in the shooting at Norris
Hall and the police respond within 3 minutes.Upon police entry Cho ends his own life.9:50am 2nd email and loud speaker
announcement sent out telling everyone to stay where they are.
30 people were killed and 17 wounded in 11 minutes.
Findings from Review PanelImmediately after events at Virginia Tech, Governor
Kaine ordered a review panel investigationKey Findings
Cho exhibited mental issues before and during his time at VTFailure to communicate about Cho across
departments and to parentsLegal barriers and law misinterpretation
Police response was quick and appropriate to both incidents
Police mistakenly thought shooter was off campus VTPD errered in notification of first incidentFamily assistance area lacked leadership and
coordination
Interview with Virginia Tech StudentWhat was done well and what could have
been done better? “I honestly don’t think it could have been done any better than it
was. VT was outstanding with the way they handled recovery by inviting in the Red Cross and other organizations, opening up the student union facilities for free, and making sure grades were not an issue for anyone regardless of how you were standing before.”
Did you notice any security changes occur in the semester following? “This is a another very good thing VT did following the shooting.
They didn’t over react. There weren’t metal detectors at every door or police in every bush. Yeah VT got some new toys for their police and did some more training, but all in all, the changes that were made were behind the scenes.”
Interview with Virginia Tech StudentKey Points
Overwhelming support for VT handling of the situation
Thankful for Community and National support
Death toll could have been much higher
Crisis Management UpgradesEmergency Notification System
What to say?How to get the information out to everyone?Campus wide PA systemOn-line notificationsCell Phone message system
Lock Down SystemSome universities can lock all exterior doors in seconds.
Student Safety Videos Faculty Training to Spot Troubled StudentsCrisis Management Committee
Virginia Tech ImplicationsReturn of “en loco parentis”
Change in lawsDecrease In Privacy
Information from High School Counselors Camera Systems
Pressure on Student Affairs and CounselorsProfiteering
Bullet Proof Book bagsFinancing Crisis Management Improvements
Cost-$10.4 million in upgrades at VT over one yearVT hired an additional 11 police officers, 3
counselors, 3 case workers
Recommendations Coordination between police forces and
other emergency response servicesCoordination between Student Affairs and
Faculty regarding studentsUniversity and National CoordinationTrain for crisis scenario Upgrade Emergency Notification SystemHave an Emergency Planning CommitteeUpdate and test Crisis Management Plan
Questions and CommentsFood For Thought
What else could Virginia Tech do?What changes do you expect to see in the
future?How will change affect us as administrators?
Reference ListAbout the University (2008). Virginia Polytechnic Institute and State University. Retrieved
on November 19, 2008 from http://www.vt.edu/about/about-university.html Boccella, Kathy. (2007). Shots then Swift Action; The university got high marks from
security experts for its handling of campus shooting. The Philadelphia Inquirer. Retrieved from Lexis Nexis Academic
Duncan, Marsha A., & Miser, Keith M. Dealing With Campus Crisis. In Barr, Margaret J., & Desler, Mary K, The Handbook of Student Affairs Administration (2nd Ed.) (pp. 453-473) San Francisco, CA: Jossey-Bass Publisher
Fischer, Karin. (2008). Virginia Tech Weights Hundreds of Recommendations and Acts on Some. The Chronicle of Higher Education. Retrieved from Lexis Nexis Academic
Fox, James Allen. (2008). Campus Shootings: A Prevention Planner. The Chronicle of Higher Education. Retrieved from Lexis Nexis Academic
Lambro, Donald. (2007). Lessons of Virginia Tech. The Washington Times. Retrived from Lexis Nexis Academic
Office of the Governor Timothy M. Kaine Virginia Commonwealth. (2007) Mass Shooting at Virginia Tech: April 16, 2007. Richmond. VA. Retrieved from http://www.governor.virginia.gov/TempContent/techPanelReport-docs/FullReport.pdf
Stone, Elizabeth. (2008). The Troubled Student and Academic Violence: Connecting Academic ‘Silos’. The Chronicle of Higher Education. Retrieved from Lexis Nexis Academic
Recommended