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Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 1
Search & Relevance Technology
Creating Compelling, Contextual Search Experiences with Coveo
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 2
Search & Relevance technology - solutions
700 installations60 SI partners globally
2 global alliances
1 technology platform
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 3
Search & Relevance technology - solutions
700 installations60 SI partners globally
2
1 technology platform
global alliances
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 4
Select Clients
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 5
Search platform
application
PL
AT
FO
RM KNOWLEDGE
MANAGEMENT
& INTRANETS
1 Knowledge management, IT, collaboration & intranets experts
• Unified enterprise information,
long-tail knowledge access,
return-on-knowledge assets
• Productivity, speed
• Quality, relevance
Se
arc
h-p
ow
ere
d
kn
ow
led
ge
2 Engineering & R&D managers• Knowledge sharing
• Better innovation, time-to-market
INT
EG
RA
TE
D A
PP
S
CUSTOMER
EXPERIENCE
MANAGEMENT
3CRM, Customer service, contact
centers, online service &
communities, mobile field service
• Case relevant knowledge
• Self-service & deflection
• customer satisfaction & cost
reduction, agent productivity
Se
arc
h-p
ow
ere
d
on
-lin
e e
xp
eri
en
ces
4Digital marketers, websites and
online experience specialists,
digital communities managers
• Advanced search & content
personalization
•Website metrics,
• User effectiveness, conversions &
deflections
Coveo Search & Relevance Technology
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 6
Search & Relevance technology - solutions
“Creating the shortest path to connect Sitecore customers to personalized, contextually relevant & meaningful information, unlocked from all silos, online, securely, on any device.”
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 7
“Coveo, one of the industry’s fastest growing software vendors, couples content relevance with front-line collaboration. Coveo builds a unified, federated knowledge index of all the fragmented data and information an enterprise has and merges it with what customers seek.”
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 8
“Coveo has really embraced Sitecore’s release 7, specifically in regards to the new Search Provider Framework we delivered with it. They have worked closely with our team to take full advantage of the advanced functionalities of this framework. Joint new customers of ours will definitely benefit from this tight integration that will deliver the most relevant and personalized experience possible. You don’t get to 100+ joint customers by accident. Kudos Coveo!”
Darren Guarnaccia, EVP Strategy and Corporate Development, Sitecore
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 9
Coveo for Sitecore: Key Value Props
►Empower marketers to own the website search experience
►Easily integrate any source or system with your site, for both content and for contextual clues about your visitors
►Embrace personalization, using the power of an enriched index and easy-to-build contextual search experiences
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 10
Shared Vision Partner Success
►Powerful search capabilities drive site performance, and are becoming essential for long-term client success
►Clients can (and should) manage & tune their site’s search experiences
►With a powerful and easy-to-manage search architecture in place, partners can focus on more strategic, higher-value opportunities
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 11
Live Demo
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 12
SummaryBasic indexing handled with Lucene.net
Optional integration with Solr
Full Search integration
Search Provider, Components, Security
Search Experience
No out-of-the-box Search UI Enterprise-grade Search UI
Re-usable components and framework
Faceted Search and Navigation
Connectivity & Security
Sitecore content only, excluding DMS
Late-binding security (when performance matters less)
Facet count is invalid with late-binding
Access to outside content such as communities
Early-binding security
Optimal Performance in secured environment
AdvancedSearch features
Designed/Built by developers OOTB Relevance models
Faceted Search
Query-ranking-expressions
Language tools
Technology Lucene.net (default, based on older version of Lucene)
Solr requires second web-server and Java stack
Coveo for Sitecore is Microsoft-centric (.net)
HTML5, JS
2 alternatives for Search within Sitecore 7, depending on customer's need
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 13
Search-powered Websites & Content Personalization
Phase 1 (current version):
Coveo for Sitecore Advanced SearchEdition
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 17
Resources for You
⊲ Contact us to discuss the Coveo partner program:
Marie M. Caronmmcaron@coveo.com
⊲ Visit Us Online: www.coveo.com/sitecore
⊲ Sitecore Sales Team Hotlinepartner@coveo.com +1.418.263.1111 x333
►White Papers► Video Demos► Case Studies
Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL for SITECORE ONLY 18
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