Si Exit Interview Present (Class)

Exit Interview Project

Rowan University Human Resources Department

Final Presentation: Supervised Internship

Rowan University

201 Mullica Hill Road

Glassboro, NJ 08028

Human Resources Department

Supervisor: Dr. Lesley Mateo

Senior Director: Eileen Scott

Employer Information

Summarize and Confirm Exit Interviews for Terminated or Retired Employees

Project Objective

Statistics on Interviews

Spreadsheet of Interviewed Employees

First Name

Last Name

Property Returned (Y/N)

Interview Date

Termination Date

Deliverables

Statistics

LIKEART Scale

Write-In Comments

Pie/Bar Charts

Overall Summary of Comments

Spreadsheet

Project Plan

Insert Data from Survey into SurveyMonkey.comAnalyze Results from SurveyMonkey.com.Call Supervisors listed to confirm return of all Rowan University property.Enter Results of phone calls into Excel Spreadsheet.Return Spreadsheet and Results to Supervisor

Tasks

Exit Interviews

Exit Surveys

Excel Spreadsheet

SurveyMonkey.com

Resources Required

Union Affiliation Chart

Survey Results

AFTCWAIFPTEPBA

Reason for Leaving

Another Position End of Ap-pointment

Retirement TerminatedPersonal Non-TenureOther

ATF (46.9%) 15CWA (40.6%) 13IFPTE (12.5%) 4PBA (0%) 0

Another Position (17.2%) 5End of Appointment (10.3%)

3 Retirement (65.5%)19

Personal (3.4%) 1 Non-Tenure (3.4%) 1 Other (6.9%) 2Terminated (0.0%) 0

The Other reasons were because of ill family members and self-employment.

If under different circumstances, would you have continued your employment with Rowan University?

Yes (90.3%) 28

No (9.7%) 3

Survey Results (Continued)

Yes No

On a scale from 1-5 please rate the following aspects of the job by selecting a number for each category.

1 = very dissatisfied

2 = somewhat dissatisfied

3 = satisfied

4 = very satisfied

5 = extremely satisfied

LIKEART Scale Results

Immediate Supervisor

1 = Very Dissatisfied2 = Dissatisfied 3 = Satisfied4 = Very Satisfied 5 = Extremely Satis-fied

1 = Very Dissatisfied (6%) 22 = Dissatisfied (3%)

13 = Satisfied (30.3%)

104 = Very Satisfied (21.2%) 75 = Extremely Satisfied (39.4%) 13

Average Rating = 3.85

1 = Very Dissatisfied2 = Dissatisfied 3 = Satisfied4 = Very Satisfied 5 = Extremely Satis-fied

1 = Very Dissatisfied (6%) 22 = Dissatisfied (3%) 13 = Satisfied (24.2%)

84 = Very Satisfied (24.2%) 85 = Extremely Satisfied (42.4%) 14

Average Rating = 3.95

Your Position

Working Conditions

1 = Very Dissatis-fied2 = Dissatisfied 3 = Satisfied4 = Very Satisfied 5 = Extremely Satis-fied

1 = Very Dissatisfied 6.10% 2 2 = Dissatisfied 12.10% 4 3 = Satisfied 24.2% 8 4 = Very Satisfied 33.3% 11 5 = Extremely Satisfied 24.2% 8

Average Rating = 3.58

Compensation

1 = Very Dissatis-fied2 = Dissatisfied 3 = Satisfied4 = Very Satisfied 5 = Extremely Satis-fied

1 = Very Dissatisfied 9.10% 3 2 = Dissatisfied 9.10% 3 3 = Satisfied 27.30%

94 = Very Satisfied 27.30% 9 5 = Extremely Satisfied 27.30% 9

Average Rating = 3.55

Training

1 = Very Dissatisfied2 = Dissatisfied 3 = Satisfied4 = Very Satisfied 5 = Extremely Satis-fied

Advancement Opportunities

1 = Very Dissatisfied2 = Dissatisfied 3 = Satisfied4 = Very Satisfied 5 = Extremely Satis-fied

1 = Very Dissatisfied 6.30% 2 2 = Dissatisfied 9.40% 3 3 = Satisfied 37.50%

12 4 = Very Satisfied 21.90% 7 5 = Extremely Satisfied 25.00% 8

Average Rating = 3.50

1 = Very Dissatisfied 19.40% 6

2 = Dissatisfied 9.70% 3 3 = Satisfied 38.70%

12 4 = Very Satisfied 22.60% 7 5 = Extremely Satisfied 9.70% 3

Average Rating = 2.94

Union Affiliation – Mostly AFT and CWA

Reason for Leaving – Mostly Retirement

Continued Employment - 90% said yes

Immediate Supervisor – 90% satisfied to very satisfied

Your Position – 90% satisfied to very satisfied

Working Conditions – 80% satisfied to very satisfied

Compensation – 80% satisfied to very satisfied

Training – 85% satisfied to very satisfied

Advancement Opportunities – Spread evenly across options

Conclusion

Increase advancement opportunities

Create better survey with more in-depth questions

Instead of a paper survey make the survey available online

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