Singapore mail HighJump business transformation...provider of third-party logistics (3PL) focused on...

Leading postal carrier inthe Asia Pacific region

transforms into a full-fledged eCommerce and logistics service provider.

Achieves 99% Inventory and Dispatch Accuracy

LET’S EXPLORE NEW POSSIBILITIES

CYBAGE DIGITAL SOLUTIONS

BUSINESS SCENARIO

NEEDS

For over a century, our client has been successfully delivering postal services in Singapore and the Asia Pacific region.

Leverage existing logistics capabilities and transform business: from postal carrier to a service provider of third-party logistics (3PL) focused on eCommerce storefront fulfillment.

Developed eCommerce websites on platforms - such as Magento, NetSuite, Shopify - to build and implement eCommerce stores for multiple brands

Supply ChainManagement

HighJumpWMS | Mobile Pick n Pack |Control Tower Application

AutomationWCS & AS/RS

ShipmentCarrier Integration | Last Mile Delivery

Order Fulfilment

E-Commerce Integrations – Magento,

NetSuite, Shopify

Integrated the eCommerce websites with HighJump WMS and ERP systems for scalability and extendibility

Carried out shelf life-based inventory management for healthcare and FMCG products

Enabled supply chain visibility through real-time reports and dashboards

TECH IMPLEMENTATION

BUSINESS IMPACT

MAJOR BRANDS SUPPORTED

The need was to build an integrated solution to optimize eCommerce operations and drive efficiency.

Built a mobile app for last mile delivery tracking

Set up web portals for carrier booking and dispatch

Enabled

130brands to set up

online stores

40% improvement in

operational productivity

50% increase in order picking accuracy

80% reduction in customer

support incidents

New web store go-live accomplished in

four weeks

Reduced operation costreal-time order status, dispatch, carrier booking, and delivery

Transparent shipment tracking

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Optimize supply chain workflows through real-time integration with customer systems or carriers

Establish connectivity between the WMS, eCommerce store fronts, and other software, to improve last mile delivery capabilities

Warehouse Management System (WMS) to cater to the demands of 3PL customers

Reduce new brands' go-live time

Improve operational visibility and shipment tracking

Business Transformation & System Integration

WarehouseManagement System (WMS)

eCommerce Service Management(ServiceNow)

Mobility Solutions

SOLUTIONS