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Skills Support for the Workforce
Sector Skills Reports Overview
Background
Research Methods
Common Themes
Skills Gaps
Training Requirements
Recommendations
Legacy
The reports were commissioned as part of the ESF-funded Skills Support for the
Workforce (SSW) programme and focused specifically on the region’s small to
medium-sized enterprises (SMEs), although information on larger companies was
also gathered. Reports were required to included an analysis of:
► current and emerging skills gaps and training needs across the sector up to
2022.
► how aware Humber’s SMEs are of the skills needed to drive sector growth.
► the willingness of SMEs to invest in developing the skills of their workforce.
Background
Sector Skills reports
Health & Social Care University of Hull
Creative and Digital East Riding College
Construction East Riding College
Visitor Economy East Riding College
Ports & Logistics Team Humber Marine Alliance
Chemicals, Renewable Technology & Green Energy HCF CATCH
Engineering, Manufacturing & Food Manufacturing KFM Training Ltd
Research Methods
Different organisations used a variety of methods to gather research and views
from industry working with SMEs across the Humber to:
Research was conducted between August 2017 and December 2018
Over 100 121 interviews were conducted
Over 240 Surveys were completed
Over 20 Networks were invited to contribute including THMA Maritime &
Offshore Skills Group, CATCH Contractor Competency Scheme, The Humber
Training Group, Visit Hull & East Yorkshire and the Bridlington Guest House
Association.
Contributors
Common Themes
Uncertainty of what Brexit will bring
Lack of awareness of schemes and opportunities
Disconnected training solutions
Recognising the need to for industry involvement
Requirement for ‘fusion’ of skills
Bre
xit
Concern
s
Lack of awareness
Some sectors do this well through organised network groups like THMA and
CATCH, CITB and Humber Training Group.
Lack of knowledge of how to get involved with programmes to access support.
Not aware of new courses or industry updates. Often reliant on word of mouth.
Opportunities for funding or support often not advertised in formats or places
that Micro businesses and SMEs would see them.
Some businesses said they don’t have time to look for these opportunities as
they are too busy doing the day job.
Training Disconnect
Ample training options but the training available doesn’t always fit business
requirements:
Some businesses stated the way some training is delivered has a negative impact
on business due to the time spent studying for the qualification. (C&D, VE)
Courses didn’t always meet industry needs or prepare learners for real work
situations and demands. (H&SC, C&D)
Feedback across the industries implied Apprenticeship frameworks and standards
didn’t always cover the training elements they required for their job roles or that
the training didn’t impact at the speed required by the business. (C&D, E)
Funded training programmes often can’t cover industry specific qualifications or
higher level training. (M, GE&R, C&D, P&L)
Industry Involvement
All sectors acknowledged that having a presence and sharing what they do
can have a positive impact in raising awareness of the industry and the job
roles and skills within it. In turn increasing new entrants.
Recognition from businesses that they should be more involved and
influential with training providers to shape training to meet their needs.
Where businesses or Networks have had interactions with local schools or
careers event days they have noticed raised awareness of the industry with
young people who in turn are seeking out future job opportunities within the
sector. (Ch,Con, P&L)
Skills Gaps and Training Needs
The majority of businesses across all sectors understood the benefits to investing in
developing the skills of their workforce. All sectors are anticipating future growth with
an expectation of recruitment and upskilling to support this.
Where mandatory training is required within the sector most companies tend to
have a training budget in place, however it usually doesn’t extend past required
qualifications.(M,H&SC,C)
Sectors with a high turn over of staff are hesitant to invest in training above
mandatory requirements as job roles can be seasonal or temporary or viewed as
‘under valued’ and the investment can be seen as futile. (VE,H&SC)
Emerging technologies are creating new skills gaps as drones start to be used in
agriculture and ports and new social media platforms emerge. Most businesses
acknowledge the need to keep on top of this upskilling but stated it can be time
consuming and costly due to it’s bespoke nature. (P&L,M,C&D)
Skills & Training Gaps - Generic
Companies were asked which job roles are difficult to fill and where do they lack
skills within their company that are holding them back from increasing productivity
and securing new business.
Across the majority of sectors, businesses identified they are now requiring a
‘fusion’ of skills. More sector neutral attributes to compliment the industry
specific skills. E.g. business acumen, partnership working, report writing, sales,
negotiations and customer service. (E,M,C&D,VE)
Other skills required across multiple sectors include managerial, social media
marketing, website management and account management to drive business
and increase new customers through an increasing variety of media used
across the sectors. (E,FM,VE, C&D)
Skills & Training Gaps – Construction
Area Job Role or Skill Gap Training Need
Construction Project Managers
Wood Trades
Bricklayers
Plumbers & HVAC Trades
Electricians
Labourers
Roofers
Plasterers
Scaffolders
Civil Engineers
Managers & Team Leaders
Surveyors
Plant Operatives
Plumbing
Electricians
Brickwork
Wood Occupations
Thermal Heating Installation &
Maintenance
Fork lift
PASMA
IPAF
Project Management
Leadership & Management
Skills & Training Gaps – Health & Social Care
Area Job Role or Skill Gap Training Need
Health &
Social Care
Clinical roles
Residential Nursing Staff
Residential Care Workers
Dental Hygienists
Domiciliary Care Workers
Auxiliaries
Cleaners
Dementia Awareness
Care for the Vulnerable and the Elderly
Safeguarding
Customer Service
Dental Hygiene & therapy
COSHH
End of Life care
Dignity in Care
Infection Control
Nutrition & Hydration
GDPR
Fire Safety
First Aid
Skills & Training Gaps – Visitor Economy
Area Job Role or Skill Gap Training Need
Visitor
Economy
Chefs
Kitchen Assistants
Bar Staff
Cleaners
Waiting Staff
Front of House
Customer Service
Team Members
Chef Training
Catering & Hospitality
Food Safety and Hygiene
Health & Safety
Customer Service
Website development & maintenance
Social media Marketing
Advertising
Business Management
Coaching & Mentoring
Team Working
Fire Safety
First Aid
Skills & Training Gaps – Creative & Digital
Area Job Role or Skill Gap Training Need
Digital
Technology &
Computer
programming
PHP Developers
Computer Programmers
across multiple coding
IT Engineers
Professional writing skills
Creative writing skills
Post production effects
Elixir
Marketing/PR
Agencies
Content writers
Marketing across multiple
platforms
Senior Marketing roles
Creative Director
Facebook Advertising
Content writing
Professional writing skills
Photoshop
Branding
Search Engine Optimisation
Creative,
Theatrical &
Performing
Arts
Project management
Video Editing
Creative writing skills
Post production effects
Theatrical production
Story boarding & project management
Tax & Accounting for theatre companies
Marketing
Skills & Training Gaps – Ports & Logistics
Area Job Role or Skill Gap Training Need
Ports Deck Hands
Marine Engineers
Workboat crew
Naval Architects
Marine Surveyor
Chief Engineers
Shipbuilding Trades
Stevedores
Port Operatives
Proposals Engineers
Robotics
Marine Engineering
IOSH
NEBOSH
Maritime Studies
Project Management
Offshore wind blade repair
Stevedoring
Sea Survival
Marine & Offshore High Voltage
Logistics Crane Drivers
Shipping Agents
Logistics operatives
Procurement Operatives
Technicians in heavy lifting
Crane Operating
Logistics
Warehousing
LGV & ADR driving
Skills & Training Gaps – Renewable Technology, Green Energy & Chemicals
Area Job Role or Skill Gap Training Need
Renewable
Technology,
Green Energy
& Chemicals
Construction Operatives
Maintenance Operatives
Site Planning
IT Engineers
Multiskilled Turbine Technician
PLC Electrical Engineers
Process Engineers
Instrument Engineers &
Technicians
Asset Integrity Inspectors
Safe use of Drone training
L6 + Engineering
Offshore wind blade repair
Turbine Technician
Project Management
Manual Handling
Fire Safety
Working at Heights
Sea Survival
First Aid
Marine & Offshore High Voltage
Courses
Skills & Training Gaps - Engineering, Manufacturing & Food Manufacturing
Area Job Role or Skill Gap Training Need
Engineering Fabricators (UPVC & Steel)
Machinists
Press-brake Operators
Welders
Electrical & Mechanical engineers
Maintenance engineer
Experience of working on highly
hazardous assets
Degree qualified Electrical engineers
Project Management
Welding
NEBOSH
IOSH
Manufacturing Forklift Drivers
Manufacturing Technicians
Shift & Line Supervisors
Machine specific skills
VNA Forklift licence
Management & Team Leading
LEAN Management
Warehouse & Distribution
Performing Manufacturing Operations
Food
Manufacturing
Food Manufacturing Engineers
Production Managers &
Supervisors
Management & Team Leading
LEAN Management
Food Safety for Manufacturing
Recommendations ► Allow funded training programmes to provide qualifications at level 3 and above. This will
support the drive to improve standards across the sectors and make them more globally
competitive.
► Effective promotion of schemes and projects that can benefit businesses. Targeted marketing
ensuring new participation with micro businesses and SMEs via a variety of appropriate media.
► Encourage industry support and mentoring between companies particularly in the more
dominant micro business areas such as hospitality, engineering and construction to share
good practice, industry knowledge and updates.
► Consider creation of Talent Pool for high turn over and in demand roles.
► Encourage SME involvement with careers and training events to promote the diversity of job
roles and skills within the sectors and influence design and delivery of training to achieve the
right mix of skills needed by industry.
► Inspire more females into careers in Engineering, Manufacturing, Ports & Logistics,
Construction and Creative & Digital where there are currently a lack of suitable candidates and
anticipated increase in vacancies. Utilise LMI Humber sector events, WiME and TechTalent
Charter to attract new female applicants of all ages.
Legacy
► There remains some strong employer network groups within the region who
welcome this engagement.
► New network established within the Health & Social Care sector. Follow up
event was held late January 19.
► Through SSW over 200 new courses adapted and developed for micro
businesses and SMEs aimed at improving their service and growth. Including:
Pigment Mixing, Mould Making, Sign Language for Doulas and Laser Alignment
► Recognition from businesses in some sectors that they need to address future
staffing needs by attracting a more diverse workforce (P&L, C&D, M&E,GE&R)
► Raised awareness among businesses of the opportunities available to them to
explore business growth and invest in their current workforce. The interest from
businesses and focus groups contributing to these reports demonstrates that
organisations are keen to drive the growth agenda.
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