Solano Coalition for Better Health Children’s Oral Healthcare Access Program Kristine Lalic...

Solano Coalition for Better HealthChildren’s Oral Healthcare Access Program

Kristine LalicProject Specialist

Solano Coalition for Better HealthSuisun City, CA

Widenmann School-Based Health Center

Successful Integration Efforts

• Establishing HL7 bridge between electronic dental record and electronic medical record.

• Implemented clinic-wide no-show policy.• Patient referrals between medical and dental team.• Shared responsibilities between medical and dental

assistants.• Bilingual staff with same designation (i.e., MA).

• Medical and dental represented at quarterly SBHC, project team, and CQI committee meetings.• Community representation via parent participation.

• Promotion of all clinic services at school and community events.

Challenges to Integration

• Additional costs for HL7 interface set up and clinic staff training.

• Becoming Medi-Cal/Denti-Cal provider (SBHC non-FQHC status; application process).

• Staffing (DDS, FNP, receptionist).

Strategies Used to Address Challenges

• Appropriate budget allocation towards Dentrix/PrognoCIS HL7 interface.

• Contacting current Medi-Cal/Denti-Cal providers and representatives for assistance, attending webinar and seminar, using integration worksheet’s sustainability as a roadmap.

• Referral protocol for restorative care, working with new FNP, seeking full-time receptionist with billing experience.