Spec Sheet DCS-5020 Digital Console System · 2013. 7. 30. · FEATURES • Digital communications...

FEATURES• Digitalcommunicationsconsolesystem• IPconnecteddispatchpositions• Integratestelephonecallhandlingandradiodispatch• Resilientdistributedarchitecture• 30definableportsforlinesandoperatorstoamaximumof

16operators• Supportsandintegratesanalogueradio,MPT1327,

NEXEDGE®,FleetSync®,iDEN®,MOTOTRBO™,andTETRAvoiceanddata

• Screen-based,configurableGraphicalUserInterface(GUI)withintelligentlyintegratedcallqueuingfeatureandcallerIDaliasing.

• Multilingualoperatorpresentation• Rangeofoperatorandaudiointerfaceoptions

INTRODUCTION

TheDCS-5020DigitalConsoleSystemisdesignedtomeettheneedsofthesmalltomedium-sizedoperationscontrolroom.CombiningtelephonyandbothdigitalandanalogueradiocontroltoeitherdirectwiredorIPconnecteddispatchpositions,theDCS-5020meetsarangeofprofessionalapplicationsforpublicsafety,transportation,utilities,oil,gas,miningandprivateindustry.Offeringmanyofthefeaturesofatraditionalconsolesystem,theDCS-5020isbasedonadistributedarchitecturewhichremovestherequirementforacentralswitch,andalsoallowsIPconnecteddispatchpositionstobeplacedanywhereonanassociatedIPNetwork.Thisensuresafullyscalablesolutiondowntoasingleoperatorpositionandprovidesahighlevelofsystemresilienceformissioncriticalapplications.

DCS-5020 Digital Console SystemSpec Sheet

DESCRIPTION

TheDCS-5020integratestelephonyandradio,callhandling,monitoringandloggingfunctionsintoasingleoperatorinterface.Thesystemsupportsupto30ports,witheachassignabletoeitheroperator,telephoneorradiocircuits.Thereareupto16operatorpositionspossible,eachcomprisingahostPCandvideomonitor,withdesktopspeakers,connectedtothemaincontrolequipmenteitherdirectwiredorviaanIPNetwork.Optionalaccessoriesincludeheadset,gooseneck/deskmicrophone,PTTfootswitch,andkeyboard.

ThehostPCrunsZetron’sWindows®-basedIntegratorDCS™software,providingagraphicaluserinterface(GUI)presentingthetelephone/radiochannelsandsystemfunctionsavailabletotheoperator.Thevideomonitorcanbefull-size,compactLCDorpartofaninbuiltpanelPCtofitcontrolroomrequirements.Touchscreenand/ormouse/trackballcontrolisavailable.TheoperatorGUIisextensivelyconfigurableandscreenoperationcanbeprovidedinarangeoflanguages.

Thedesktopspeakersandheadsetcanbeusedtominimizedesktopspacerequirements.Thespeakers–eachwithavolumecontrol—areforactiveconversation(select)audioandmonitored(unselect)audioandcomeineitherdesktoporpanelmountoptions.OptionallytheDCS-5020canincludeanintegratedInstantRecallRecording(IRR)capabilitythatallowsoperatoraudiotobeloggedontheconsolePCwithplaybackcontrolledfromtheGUI.

ThecontrolinterfacetothetelephoneandradiochannelsisthroughthecompactDCS-5020DigitalSwitch.EachDigitalSwitchsupportsuptosixinterfaceportswithadditionalsystemportsprovidedbylinkingDigitalSwitchestogetherusingfibre,coaxialortwistedpaircable.ThesystemarchitecturesupportsflexiblesystemlayoutwithoperatorpositionsandsystemresourcesbeinglocaltoorremotefromeachotherviatraditionalconnectionorIPNetworks.EachinterconnectedDigitalSwitchandtheinterfaceportsontheswitchareaccessiblefromanyotherDigitalSwitch,meaningtheradioandtelephoneresourcesoneachswitchmaybesharedincommonwithallpositionsinthesystem.IntheunlikelyeventthatasingleDigitalSwitchfails,theonlyimpactisonthoseoperator,telephoneandradioresourcesconnectedtothatswitch.Allothersharedresourcescontinuetobeavailabletotheremainingpositions.Ifaswitchisisolatedduetolinkfailureitwillstilloperateautonomouslywithanyconnectedconsolesandresourcesuntilit’sconnectiontothemainsystemisre-established.

BynetworkingtheoperatorconsolePCs,operatorsmaygainaccesstocorporatephonedirectories,databases,andweb-basedservicessuchasthirdpartyCallIDinformationorwebbasedvideofeeds.

DIGITAL SWITCH – MODULAR DESIGN

Therequiredinterfacesdeterminethechoiceofplug-inmodulesintheDigitalSwitch.Modulesarecurrentlyavailableforthefollowing:• AnaloguesubscriberlineorPABXextensionlevel(orGSM

networkswithsuitablegateway)• Directtelephoneconnectionorhotlinecircuits• Conventionalradiovia2/4-wiredirectorToneRemote

Control(TRC),5/6ToneorFleetSync• MPT1327viaMAP27interfaceordirectconnecttoZetron

MPTinfrastructure• DigitaltrunkedRadio-TETRA(compatiblewithMotorola,

EADS/Nokia,Sepura),iDEN,NEXEDGEandMOTOTRBO• HFradioviaaninterfacetoCodantransceivers• AnalogueorE1interfacetolongtermvoicelogger• SerialorNTPinterfacingtoRealTimeClock

SysteminstallationandconfigurationisthroughtheDigitalConsoleManagementSystem(DCMS)software.DCMSisusedtosetlevels,downloadnewfirmware,andmonitorthehealthofthesystem.Fulltimeconnectionisrequiredonlyifcontinuousmonitoringisdesired.

OPERATOR FUNCTIONS

Operatorscreenlayoutscanbeconfiguredtoindividualrequirements,withon-screengraphicspresentingline,functionandstatuskeys.

1.Linekeysareassignedtoindividualports—telephone, PABX,radio,intercomorpre-programmedworkinggroups. Examplesare:

• Analoguetelephoneline• Telephonehuntgroup• Conventionalradio• MPT1327radio/ZetronMPT1327infrastructure• iRIMradio(TETRA,NEXEDGE,FleetSync,iDENor MOTOTRBO)• DirectIntercomline

Headset (optional)

Headset (optional)

Headset Jackbox(optional)

Desk Mic. (optional)

Headset Jackbox(optional)

Headset (optional)

TETRA PEI

TETRA PEI

TELCO Network

MOTOTRBO

MPT

iDEN

UHF/VHF/HF

Voice Recorder

PBX

NOT SUPPLIED BY ZETRON

iRIM

WAN

iRIM

BR-ISDN

iRIMNEXEDGE

FleetSync

GSM

GSM

Call Data Record Output

Panel MountSpeaker/Mic

Headset Jackbox(optional)

Desk Mic. (optional)

DEM

BDRM

DCOA

M

DCS-5020DigitalSwitch

E1

BDRM

BDRM

BDRM

BDRM

BDRM

BDRM

DEM

DSM

DATA

DE1M

Direct Phone

Audio Interface

Audio Interface

Panel PC

SAMPLE SYSTEM ARCHITECTURE

2.Functionkeysallowtheoperatortoselectthespecific operation,andinclude:

• DialandMemorydial• Answernext• Clear• Hold• Multilinecall• Calltransfer• Radio/RadioandRadio/Telephonepatch• Monitor/unselect• Volumecontrol• Radioselcall5/6tone,FleetSync• Radiopriority/busychannelmarker• Radioselfrepeat• Individual/groupcall• Emergencycall• Trunkedmode(TMO)/Directmode(DMO)• Send/receivestatusmessages• Encryptioncalls(TETRA)• Scan(TETRA,MOTOTRBO)• Stun,revive(MOTOTRBO,NEXEDGE)• Kill(NEXEDGE,FleetSync)• Radiocheck(MOTOTRBO)• IRRplayback• Monitordigitalinputs(e.g.externalalarms)• Controldigitaloutputs(e.g.doorlatches)

3.The statusareadisplaysinformationabouttheconsole suchas:

• CommunicationswiththeDigitalSwitch• Audiomode—speakers/headset• DateandTime

4.TheCall Stackareadisplayslistsofcallsinvariousformats. Oneormorecalllistscanbesetupfordisplayandinclude variousdatafieldsincludingtime,date,calldirection,call type,callerID,unitstatusandcallpriority.Featuresinclude:

• CallLoglist,showingahistoryofpastcalls.• UnitStatuslist,showingthelasttransmissionfrom eachfieldunit.• CallQueuelist,showingfieldunitswhoarerequesting dispatcherattention.• Optionalbuttonsmaybeusedtoscrollthrough, removecallsfrom,andanswercallsfromthelist.• Fieldheadersatthetopofthelistmaybeclickedto changethelistsorting.• Listsortingbysimplyclickingonthedesiredfield headersatthetopofthestack.• Configurablehighlightingandtextcolourcodingto simplifyandenhanceusability.

Button Graphic

HTML

5.TheHTMLbrowserisapowerfulfeaturewhichallows accesstoadditionaloperatorservicesandthirdparty informationsuchas:

• AVLapplicationandGeographicInformationSystems (GIS)• Networkfiles,e.g.procedures,directories andtraining• Videostreams,e.g.dooraccessorCCTV• Audiostreams,e.g.voicelogger• WeborHTMLbasedservices,e.g.HAZMAT,weather• MDC1200ANIdecode

AlloftheabovecanincorporateHTMLdialtagstoquickdialingfromtheHTMLpage.

FLEXIBLE USER INTERFACE

KeytotheDCS-5020’soperationalbenefitsistheflexibilityoftheGUI.

TheConsoleDesigntoolallowstheGUItobedesignedtoprovidetherequiredfunctionalityandpresentationformattomeettheclientsuniqueoperationalneeds.

TheGUIcanbedesignedbasedonbutton,graphicaland/orHTMLpresentationoracombinationthereof.Forexample:

ThumbTABsallowmultiplepagestobeprovided.Morefrequentlyusedbuttons/informationcanbeplacedonthemainscreen/frontpagewhilelesserusedresourcescanbeplacedbehind.ThisandotherGUIdesignresourcesallowtheDCS-5020GUItobecustomisedtoprovidethemosteffectiveandefficientGUIpossible.

Operatorscreenscanbesetuptosupportlocallanguagedisplaysuchthatfunctions,controlsandUImessagesmaybedisplayedinthenativelanguageoftheinstallationlocation.

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©Zetron,Inc.Allrightsreserved.Zetron®andZetronandDesign®areregisteredtrademarksofZetron,Inc.Allothertrademarksarepropertiesoftheirrespectiveowners.NEXEDGE®isatrademarkofKenwoodCorporation.

SeeZetronpricelistforoptionpricing.Specificationssubjecttochangewithoutnotice.

www.zetron.com

005-1343MMay2013

APPLICATIONS

Thecombinationoftelephony,conventionalradio,MPT,andDigitalRadiosupportsarangeofconsoleapplications.

Small Control RoomsTheDCS-5020isaneconomicsolutionforsmallcontrolroomsforpublicsafety,oilandgas,mining,events,industry,portsandharbours.Itbringsmanyofthefeaturesofalargecontrolcentreintothesmallercontrolroomenvironment.Theintegratedradioandtelephonefunctionalityallowstheoperatortoperformbothcalltakinganddispatchfunctions.Itcanbeemployedasanincidentcontrolroomwithoutimpactingontheroleoftheprimarycontrolcentre.

Mobile Command CentreMobilecommandcentrescanbeestablishedforspecialevents,accidentsorothermajorincidentsbydeployingtheDCS-5020asatransportablepackage.Theoperatorcanhaveaccesstomultipleradioworkinggroups,conventionalradiochannelsortelephonecircuitstomanageincidentpersonnel.Fortrulytransportableapplications,thetelephoneportsmaybefittedwithGSMterminalsformobiletelephonyservice.Digitalradioconnectivityisdonethroughanumberoffixeddigitalradiosratherthandirecttotheinfrastructure,providingaquickdeployablesolution.

Fallback Control CentresTheDCS-5020hasaspecificapplicationfordigitalradiooperatorstoensurebasiccommunicationsaremaintainedintheeventoffailureofkeyelementsoftheinfrastructure.Failuresofthenetworkcontroller,linkstorepeatersites,ortheprimarycontrolroomareaddressedbytheDCS-5020fallbacksolutionwhichmaintainscriticalcommunicationsbetweencontrolroomandfieldpersonnelviawirelessinterfacingtothenetwork.Awirelessconsoleispreferredinthesesituationswhereconnectiontotheinfrastructureisnotsuitableforapplication,tooexpensiveornotpossibleduetothelocationofthecontrolroom.

Command and Control Centres with Mixed Technologies - PatchingForoperatorsmigratingfromconventionaltodigitalradio,theDCS-5020providesabridgeenablingoperatorstomanagebothnetworksfromasingleposition.Additionally,theoperatorcansetupaninterconnectionor“patch”betweenthetwonetworkssofieldpersonnelononenetworkcanspeakdirectlywiththeother.Thepatchcanalsobesetpermanentlyusingthemaintenanceterminal.

SPECIFICATIONSPHYSICALDigitalSwitch: 45mm(1.75”)High(excluding13mm rubberfeet) 430mm(17”)Wide(excluding19” rackmountbrackets) 240mm(9.5”)Deep(excludingcableexits)ENVIRONMENTALOperatingTemperature: 0to50degreesCStorageTemperature: -10to60degreesCHumidity: 95%RHat45degreesC,non-condensingPower: 85to260Vac,47to63Hz. 96VAmaxperdevice12/24VDCand 48VDCversionsavailableHOST PC REQUIREMENTS FOR INTEGRATOR DCS AND DCMSProcessor: IntelPentium®IVorequivalentx86-class CPU,2GHzOperatingsystem: MicrosoftWindowsXPProfessional ServicePack2 MicrosoftWindows7ProfessionalMemory: 512MBVideo: 1024x768resolutionwitha16-bitcolour depth(65,536colours)InputDevice: Keyboard,2-buttonmouseCDDrive: RequiredforinstallationNetwork: 10/100EthernetConnection (TCP/IPnetworkprotocolmustbeenabled) Onlyrequiredforapplicationfeaturesthat supportnetworkoperations.NETFramework: Microsoft.NETFramework(includedon installationmedia)DirectX: MicrosoftDirectX9.0corlaterPDFReader: AdobeAcrobatReader8.0orbetter (includedoninstallationmedia)required foraccessingelectronicdocumentationNETWORK REQUIREMENTSDevicePayload: 1Kbpsidle,104Kbpsactive(136Kbps Ethernet)usingG.711perchannel.NetworkLoading: <40%(<30%missioncritical).Bandwidth RatioofIPbearershouldbe2to3times actualpayloadtoensureoptimumvoice qualityPacketLoss: <0.1%PacketError: <0.01%PacketDelay: <400ms(<40msmissioncritical)PacketJitter: <50ms(<20msmissioncritical)NetworkType: FullyswitchedEthernet,full-duplex,capable ofpassingunicastUDP.Sharingthenetwork withotherIPtrafficmaynegativelyimpact voicequalityandthereforeshouldnotbe consideredformission-criticalapplications.