View
12
Download
0
Category
Preview:
DESCRIPTION
Stress & Power. Stress – Chapter 6 Power & Politics – Chapter 10 pp. 299-313. Stress Defined. Stress is a person’s adaptive response to a stimulus that places excessive psychological or physical demands on that person. Distress and Eustress. Eustress - PowerPoint PPT Presentation
Citation preview
Stress & Power
Stress – Chapter 6
Power & Politics – Chapter 10 pp. 299-313
Stress Defined
Stress is a person’s adaptive response to a stimulus that places excessive psychological
or physical demands on that person.
Distress and Eustress
EustressThe pleasurable stress that accompanies
positive events.
DistressThe unpleasant stress that accompanies
negative events.
Stress as a Person x Situation Interaction
Assumption: Events trigger stress, but people respond to stress differentlyIndividual difference factors moderate
STRESSORREACTION
INDIVIDUALDIFFERENCES
STRESS
Type A and Type B Personality Profiles
Type A Type B
The Type A individual is extremely
competitive, very devoted to work, and has a strong sense of
time urgency.
The Type B person is less competitive, is
less devoted to work, and has a weaker
sense of time urgency.
vs.
Hardiness
HardinessA person’s ability to cope with stress.People with hardy personalities:
Have internal locus of controlAre strongly committed to the activities in their
livesView change as an opportunity for
advancement and growth
Optimism
OptimismThe extent to which a person sees
life in relatively positive or negative ways.
“Is the glass half empty or half full?” In general, optimistic people tend to
handle stress better than pessimistic people.
Causes of Stress: Organizational Stressors
Task Demands:- Occupation
- Security- Overload
Physical Demands:- Temperature- Office Design
InterpersonalDemands:
- Group Pressures- Leadership Style
- Personalities
Role Demands:- Ambiguity
- Conflict
Consequences of Stress: Individual Consequences
Behavioral:- Alcohol Abuse
- Drug Abuse- Violence
Psychological:- Sleep Disturbances
- Depression
Medical:- Heart Disease
- Headaches
Organizational Consequences
Performance Declines
Withdrawal:AbsenteeismTurnover
Attitudes:Decreased
Satisfaction & Commitment
Burnout
Managing Stress in the Workplace
Individual Coping Strategies
Exercise Relaxation
Time Management
Role Management
Support Groups
Managing Stress in the Workplace
Organizational Coping Strategies
Institutional Programs Collateral Programs
Power
The capacity of “A” to influence the behavior of “B” so that “B” does things that he/she would not otherwise do.
A B Behavior
Bases of Power
Reward – control rewards
Coercive – punish or harm
Legitimate – position
Expert – control information
Referent – “I want to be you”
Position vs. Personal Power
POSITION
Legitimate
Reward
Coercive
Information
PERSONAL
Referent
Expert
Persuasive
Charisma
Recommended