Supply Management Core... · 2019-11-07 · CPSM WORKSHEET S The following worksheets are...

WORKSHEETS

The following worksheets are supplemental materials

within the CPSM Instructor Courseware. You may utilize

the worksheets to condense key information on

Competencies or Tasks.

Content

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Supply

Management

(Exam 1)

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CPSM® Worksheets Page 2

publisher, the Institute for Supply Management®.

CPSM Exam 1

Supply Management

Task 1-A-1

• Identify and define the eight typical steps in the sourcing cycle

• Identify stakeholders both internal and external

• Identify the differences between needs versus wants

• Define three main considerations supply management should consider o Budget

o Operational

o Strategic

Task 1-A-2

• Identify the first two steps in sourcing process and their importance

• List 3 considerations to assess organizational capacity

• Key reason to consider available market

• List 5 areas of compliance that need alignment with organizational policies

• What are the main factors to consider with regulatory requirements when sourcing

Task 1-A-3

• Define

o Full and open competition

o Limited competition

o Technical competition

• What are the pro’s and con’s of dealing with

o Manufacturers vs distributors?

o Small vs large suppliers?

o National vs local suppliers?

o International vs domestic suppliers?

• What are the key influences on the decision to use an existing source vs a new source?

Task 1-A-3

• Outline the key issues related to identifying and evaluating global sourcing of goods and services

• Discuss the key considerations related to evaluation of another country’s infrastructure

• Articulate the issues surrounding development of international sources including

• Landed cost analysis

• Exchange rates

• Payment mechanisms

• Taxes

• Fees

• Tariff

• Duty drawback

Task 1-A-4

• Identify what an RFI is, when to use, benefits and problems

• Identify what an RFP is, when to use, benefits and problems

• Identify what an RFQ is, when to use, benefits and problems

• Identify what an IFB is, when to use, benefits and problems

Task 1-A-5

• Identify the major steps in a make or buy/outsource decision

• List factors that influence outsourcing/ make or buy/offshoring decisions

• Discuss labor and organizational constraints on outsourcing and how to counteract them

• Identify the benefits and risks of offshoring

• Define privatization

• Name key considerations in a post-audit evaluation of the outsourcing decision

Task 1-A-6

• Name the critical foundation of successful technology implementation

• List supply management goals and objectives to be achieved by implementing technologies

• Identify the steps involved in selecting an e-solution

• Describe four contemporary e-sourcing tools

• Discuss when and how reverse auctions are used

Task 1-A-6

• What is spend analysis and what are considerations in selecting and implementing spend analysis technology?

• Describe the benefits from automated contract management systems

• Why do organizations implement supplier performance measurement technology?

Task 1-A-7

• Explain the process for identifying and aligning stakeholders

• Define the role and responsibilities of a steering committee

• Discuss the use of the following in assessing opportunity

o Spend analysis

o Cost analysis

o Risk analysis

o Market analysis

o Requirements analysis

Task 1-A-7

• Name internal and external characteristics of spend categories

• Identify factors to consider when deciding which category to address first

Task 1-A-8

• Understand the definition of a strategic sourcing plan

• Be aware of policies and procedures for a strategic sourcing program

• Identify analytical skills needed by supply managers

• Discuss the five internal conditions that affect sourcing strategies

• Describe the impact of the market on sourcing strategies

Task 1-A-8

• Name two considerations in evaluating categories to evaluate risk and determine sourcing strategies

• Describe the process for determining when and how to develop strategic relationships with suppliers

• List the key elements of a roll-out plan and a communication plan

Task 1-A-9

• Identify and define the two key components of specifications

• How do performance and design specifications differ?

• Identify four characteristics of competitive proposals

• What is “two-step” bidding?

• What is a pre-bid conference and how is it used?

Task 1-A-9

• Define

o Bid bond

o Performance bond

o Payment bond

o Letter of credit

Task 1-A-10

• Define o Decision matrix

o Offer responsiveness

o Technical analysis

o Operational analysis

o Life cycle costing

• How does price analysis differ from cost analysis?

• What is a learning curve and how is it used?

Task 1-A-10

• What are Incoterms® Rules and how many are there?

• What are FOB term?

• How does a business continuity plan differ from a contingency plan?

Task 1-B-1

• What are areas of focus within category management

• Types of governance

• Name 5 ways to establish categories

• What are elements for category specific action plan

Task 1-B-2

• Discuss key aspects of selecting a category team

• Name the 8 steps in a sourcing cycle

• Define 5 activities of project management for a category plan

Task 1-C-1

• What is a negotiation

• Define each of the items o Importance of pre-planning

o Category strategy considerations

o Financial concerns

o Risk tolerance

• Why is it important for negotiation objectives and positions to reflect the level of acceptable risk?

Task 1-C-2

• What is the significance of the “Best Alternative to a Negotiated Agreement” (BATNA)?

• What is a ZOPA?

• Identify and define the three aspects of planning negotiation strategies and tactics

• Identify and define three negotiation philosophies

Task 1-C-3

• Identify three practical tactical negotiation strategies and define when each should be used

• Identify five practical tactics for dealing with a sole source

• What is the difference between a consortium and a cooperative?

• Discuss the anti-trust issues related to dealing with a consortium

Task 1-D-1

• Identify and define six elements of a contract

• What are the legal conditions related to acceptability of an oral contract?

• Define

o Promissory estoppel

o Statute of frauds

o Reservation of rights

o Liquidated damages

o Implied warranties

Task 1-D-1

o Incidental, general, and consequential damages

o Patent

o Copyright

o Trademark

o Licensing

• How do binding and non-binding letters of intent differ?

• Identify seven different forms of fixed-price contracts

Task 1-D-1

• Identify six different forms of cost reimbursable contracts

• Describe two main types of termination clauses

• List 5 types of damages

• Define warranties and the various types

• List 4 components of a requirements document

Task 1-D-2

• What is signature authority?

• Define execution of instrument

• Define notice of awards

• What is involved in a closeout of award?

• What is a protest?

Task 1-D-3

• Describe contract administration from the awarding of a contract through its completion

• Discuss price adjustment clauses; the various forms, the “intent” of each form, and when each should be used

• Define

o Statement of work (SOW)

o Service-level agreement (SLA)

o Annual work plan (AWP)

Task 1-D-3

• What is the difference between termination and cancellation?

• What are three alternatives to litigation?

• List 4 breach of contract terms

Task 1-D-4

• What is the difference between a general agent and a special agent?

• Define the term “fiduciary duty” and explain how it relates to a supply manager

• Identify four key elements of fiduciary duty of an agent to the principal

• What is the difference between actual and apparent authority?

• Define antitrust / anticompetitive

Task 1-D-4

• Define anti-corruption / anti-bribery

• Name two key areas of transparency in procurement

• What is the difference between UCC and CISG?

Task 1-D-5

• What is an audit?

• Define three key elements of auditability

• List the five key requirements of internal control in the COSO framework

Task 1-E-1

• Define CRM

• What is a “supply chain map” and what is its purpose?

• Explain the concept of “six sigma”

• Define

o Return on equity

o Return on assets

o P/E ratio

Task 1-E-1

• Define o Currency risk

o Switching costs

o Inventory pipeline costs

• Supply managers must gather sufficient information to understand and document internal customer needs. Identify three situation-specific information gathering methods

Task 1-E-2

• Identify four governing principles of sound relationships

• Discuss the legal implications of selling to a supplier

• Explain the concept of continuous improvement

• List 5 characteristics of a strategic supplier alliance

• With regard to supplier alliances, define the following

o Basic alliance

o Operational alliance

Task 1-E-2

• Define the following

o Business alliance

o Strategic alliance

• Identify the four stages of developing a supplier alliance

• What is “reverse marketing” and when is it appropriate?

• What is “value chain analysis?”

Task 1-E-3

• List 6 factors to analyze a supplier’s ability to perform

• What are two reasons for conducting a supplier visit?

• Describe 5 supplier evaluation methods

Task 1-E-4

• What is the purpose of a business review with a supplier?

• Why should business reviews incorporate supplier segmentation?

• What criteria should be considered in the frequency of business reviews?

• Why is location important in a business review?

• Who should participate in business reviews?

Task 1-E-5

• What is SWOT analysis and how is it useful?

• Define o Data mining

o Supplier segmentation

• Identify five critical success factors in supplier base optimization

• How does an “approved” supplier differ from a “preferred” supplier?

• Identify three common problems among organizations that do not effectively segment suppliers

• Identify four steps in a supplier segmentation process

Task 1-E-6

• List at least 4 benefits of supplier innovation

• Define a center of excellence

• List four stages of a supplier innovation framework

• Name 2 risks that supplier innovation may have

Task 1-E-7

• What is a supplier exit strategy?

• Identify the legal considerations that should be examined before initiating a supplier exit strategy

• Identify five key areas of financial implications that should be clarified before initiating a supplier exit strategy

Task 1-E-8

• Describe the purpose of service level agreements and the requirements typically addressed

• Identify various measurement methods and how they are used

• List various quality processes used in quality improvement methods

• Explain the purpose(s) for and the steps in performing process capability studies

Task 1-E-9

• Why is it important to ensure that the supplier is paid according to the agreed upon payment terms within the contract?

• Define P2P

• What are six steps in P2P electronic process flow?

• Name three key functions are involved in the payment process

Task 1-E-10

• Define a vision statement

• Define a mission statement

• Name 5 roles that supply management adds value in support of strategic objectives

• What is the purpose of an organizational business plan?

Task 1-E-11

• Name at least 3 areas to focus continuous improvement processes

• Define o Lean

o Six Sigma

o Lean Six Sigma

o Root Cause Analysis

o Kaizen

• List 4 benefits of integration of technology

Task 1-F-1

• Discuss development of cost management strategies for supply management including

o The key issues

o Cost modeling

o Standard cost setting

o Contribution to profit

• Define

o Value analysis

o Value engineering

Task 1-F-1

• Define

o Standard costs

o Product cost roll-up

o The cost of quality

o Total cost of ownership

o Form, fit and function

Task 1-F-2

• Define/describe the following o Total cost of ownership (TCO)

o Should cost

o Target cost

o Profitability

o Cash flow

o Balance sheet

o Profit and loss statement (income statement)

o Sarbanes-Oxley Act (SOX)

Task 1-F-2

• Identify what is measured and how for each of the following o Return on investment

o Return on assets employed

o Return on total assets

o Margin analysis

• What is the difference between operating lease and financial lease?

• List 5 financial factors in a lease vs buy decision

• List 3 operational factors in a lease vs buy decision

Task 1-F-3

• What is the difference between cost savings and cost avoidance?

• How does standardization contribute to cost reduction?

• Discuss the process for implementing a cost reduction program

• What is spend segmentation and how is it used?

Task 1-F-4

• What is the differences between cost reduction and cost avoidance?

• List at least 3 challenges with organizational alignment

• What is the purpose of governance

• List 3 items that should be achieved with reporting

• What is the purpose of auditing and verification?

Task 1-G-1

• What are two things that a budget should do?

• Name the 5 steps in budgeting

• List 4 purposes of budgeting

• Define 7 types of budgets

Task 1-G-2

• Define o Leveraging

o Cash flow

o Depreciation

o Lead division buying

• Identify and define the five stages of product life cycle

• What is a commodity market?

Task 1-G-2

• Describe impact of tax laws from the supply management perspective

• Articulate the issues relating to balancing considerations such as

o Bond and currency markets

o Supplier financing

o Market conditions

o Commodity markets

Task 1-G-3

• Describe the key requirements of SOX

• Summarize the areas of regulatory requirements that can affect supply management

• List the categories of objectives that a financial reporting policy is designed to address

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