Sxsw 2013 Panel - jenn lim - delivering happiness

SXSWAUSTIN, TXMARCH 12 2013

JENN LIMCEO & CHIEF HAPPINESS OFFICER

THEN THERE WAS A BUS TOUR

FIRST…THERE WAS A BOOK

WHAT IS YOUR GOAL IN LIFE?

OUR BRAINS ARE HARDWIRED TO SEEK HAPPINESS.

YET WE’RE SUPERBAD AT PREDICTINGWHAT CAN SUSTAIN IT.

CAN COMPANIES REALLY BE

SUCCESFUL WITH HAPPINESS AS A

BUSINESS MODEL?

CULTURE AND CUSTOMER SERVICE$2B COMPANY

1999 – TODAY

‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08

Gro

ss S

ale

s $M

M

$1,000

800

600

400

200

NOV ‘09 AMAZON ACQUIRES ZAPPOS$1.2 BILLION

SHARE VALUE AT THE TIME OF CLOSING

HARVARD BUSINESS REVIEWJAN-FEB 2012 ISSUE

HAPPINESS in the WORKPLACE

SALES 37%

PRODUCTIVITY31%

ACCURACY 19%

CREATIVITY300%

______________________________________

TURNOVERENGAGEMENT CREATIVITYPROFITS

IF RESEARCH SHOWS

VISIONCORE VALUES HIGHER PURPOSE

LEADS TO HAPPINESS…

HOW DOES THAT APPLY TO YOU AND

YOUR COMPANY?

HOW CAN WE HELP?

FOR: QUESTIONS

CULTURE BOOKCOPY OF THE PRESENTATION

JENN@DELIVERINGHAPPINESS.COM

JOIN THE MOVEMENTDELIVERINGHAPPINESS.COM

FACEBOOK.COM/DELIVERINGHAPPINESSTWITTER | @DHMOVEMENT | @DHMOVEMENTCEO