View
313
Download
0
Category
Tags:
Preview:
Citation preview
1
Teamworkand Service
Management
Leveraging Strength through Organizational
Leadership
Presenter: Gregory Rowe
Leveraging Strength
How team members might be allowed to volunteer for assignments to maximize corporate success.
NOTE: This is only to provide food for thought and should not be used to determine human resource policies.
Hit a key when ready.
© Gregory P. Rowe
In what sorts of positions do different team members fit best and excel? The following suggests rough generalities, at least in terms of leadership and cultures…
Pragmatic Romantic
Philosophic
Idealist
Orchestrator Visionary
Liberator
Conqueror
Align People to Process (A fun discussion)
Release Managers Incident ManagersProblem Managers
Business RelationsChange Managers Security & Configuration
OPERATIONS PLANNING PARTNERINGAction Culture Knowledge Culture Political Culture
DoneRUNNING
Practical(“Good Doers”)
Inquisitive(“Good Thinkers”)
Expressive(“Good Talkers”)
“If it’s no fun, why do it?”
“Spare me the drama.”
“Doers”“Thinkers”
“Talkers”
© Gregory P. Rowe
Liberator
Conqueror
It’s important to balance three areas of interest: Product, People, & Process
or else the work will be poorly planned, poorly communicated, or poorly executed.
Synergize Teams
Value RealizationLEADERSHIP
OPERATIONS PLANNING PARTNERINGAction Culture Knowledge Culture Political Culture
Done
Especially for innovative or entrepreneurial endeavors, the inner circle of leadership may be best served by a team that includes three motivational types.
RUNNING
Leadership Team – Inner Circle
• A Great Communicator (such as a Visionary)• A Great Strategist (such as an Orchestrator)• A Great Architect (such as a Philosophic)
Idealist
Philosophic
Visionary
RomanticPragmatic
Orchestrator
“Doers”“Thinkers”
“Talkers”
© Gregory P. Rowe
Liberator
Conqueror
Each has something they hold too tightly or release too soon.
Synergize Teams
Value RealizationLEADERSHIP
OPERATIONS PLANNING PARTNERINGAction Culture Knowledge Culture Political Culture
Done
Idealist:
RUNNING
We all have quirks – Love it or leaveit?
Idealist
Philosophic
Visionary
RomanticPragmatic
Orchestrator
Clear, established ways of functioning. May attack errors or cause offense.Philosophic: New ideas and figuring out systems. May rush ahead or get lost in the weeds.Romantic: The glue that holds a team together. May prefer talking or to wait on consensus.Visionary Handling conflict and changing minds. May prefer an audience or ignore details.Orchestrator Coordinating resources on a schedule. May be overly directive without consensus.Pragmatic Making sure all the work is done. May not communicate or coordinate often.
Each holds like a bulldog to details of different sorts.
Strength Issues
Recommended