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TEEN CLUB. Teen Leaders Training Programme Interpersonal Communication . Adapted from the American Red Cross Leadership in Action Series. “I know that you believe you understand what you think I said, but I am not sure you realize that what you heard is not what I meant.” Anonymous. - PowerPoint PPT Presentation
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Teen Leaders Training Teen Leaders Training ProgrammeProgramme
Interpersonal Interpersonal Communication Communication
© 2007 Baylor College of Medicine
Adapted from the American Red Cross Leadership in Action Series
TEEN CLUB
Communication Isn’t Easy “I know that you believe you
understand what you think I said, but I am not sure you realize that what you heard is not what I meant.”
Anonymous
© 2007 Baylor College of Medicine
The Communication Process
Sample Forms of Communication
Words Body Language
Symbols/Pictures Voice QualityEmotions Art FormsSenses
Face-to-Face Communication
Attributes of Voice Pitch Speed Rhythm Inflection Volume Emotion
A Sample Message
“We need everybody’s cooperation so that we can understand how to get the job done. Let’s keep
individual conversation down and listen to directions.”
Different Kinds of Body Language
Eyes Facial Expressions Gestures Postures
Caution! Consider the total picture—what
you see, hear and know about the person.
Be mindful of any cultural differences.
Communication Filters
The End
Any Questions?
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