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Tetra Pak Tetra Pak SystemsSystems
MicroTech MicroTech SolutionsSolutions
Proudly Supports
MicroTech SolutionsMicroTech Solutions Started in May 2004Started in May 2004 Having good experience in Having good experience in
Quality systemQuality system Environmental Health and Safety SystemEnvironmental Health and Safety System News paper subscription system News paper subscription system Local delivery management and Tracking Local delivery management and Tracking
System.System. Having Customers like Having Customers like
Tetra Pak, Singapore, Tetra Pak, Singapore, TNT, Bangkok Thailand, TNT, Bangkok Thailand, News Direct, Singapore etc..News Direct, Singapore etc..
QA System OverviewQA System Overview
QA System OverviewQA System Overview
Home – Home page of QA System.Home – Home page of QA System. Administration – Controls the creation Administration – Controls the creation
of users, groups and access patterns. of users, groups and access patterns. Management Announcement – To Management Announcement – To
publish message to the QA users.publish message to the QA users. Audit Trail – Audit trail of the QA Audit Trail – Audit trail of the QA
system.system. Change Password – Allows the user to Change Password – Allows the user to
change their own password.change their own password.
QA System - ModulesQA System - Modules
Claims and Complaints (CNC)Claims and Complaints (CNC) Non Conformance Report (NCR)Non Conformance Report (NCR) Alufoil Performance ReportingAlufoil Performance Reporting Supplier Claim ReportSupplier Claim Report SPC / QRSPC / QR Customer OverviewCustomer Overview
Claims and ComplaintsClaims and Complaints
Claims and Complaints module is used Claims and Complaints module is used to keep track the claims and complaints to keep track the claims and complaints submitted by Tetra Pak customers.submitted by Tetra Pak customers.
From the Summary page the manager From the Summary page the manager can know the status of each can know the status of each claim/complaintsclaim/complaints
It is easy to know the details of the It is easy to know the details of the claim/complaint in a single click from claim/complaint in a single click from the summary page.the summary page.
Claims And Complaints Claims And Complaints (CNC)(CNC)
CNC Entry PageCNC Entry Page
Non Conformance Non Conformance ReportingReporting
NCR Entries are classified by Semi-NCR Entries are classified by Semi-finish and finish goods.finish and finish goods.
NCR module is link with the PAS NCR module is link with the PAS system. When user key in the PO system. When user key in the PO NO, the system will automatically NO, the system will automatically retrieve the other PO information retrieve the other PO information from the PAS legacy system.from the PAS legacy system.
NCR have lot of reports which can NCR have lot of reports which can be viewed using Qlikview.be viewed using Qlikview.
NCR Summary PageNCR Summary Page
NCR Entry PageNCR Entry Page
NCR Performance Qlikview NCR Performance Qlikview ReportReport
Alufoil Performance Alufoil Performance ReportingReporting
This module will help to keep track This module will help to keep track the alufoil usage.the alufoil usage.
This module will help to maintain This module will help to maintain less wastage of Alufoil.less wastage of Alufoil.
From summary page, the production From summary page, the production users can easily identify the partially users can easily identify the partially used coil and completely used coils.used coil and completely used coils.
Having lot of reports which can be Having lot of reports which can be viewed using qlikview.viewed using qlikview.
Alufoil PerformanceAlufoil Performance
Alufoil Performance Alufoil Performance ReportingReporting
Alufoil Performance QA Alufoil Performance QA VerficationVerfication
Alufoil Qlikview ReportAlufoil Qlikview Report
Alufoil QlikView ReportAlufoil QlikView Report
Supplier ClaimSupplier Claim This modules helps to keep track the This modules helps to keep track the
claims that are claimed to supplier.claims that are claimed to supplier. When Production user finds any problem When Production user finds any problem
in raw-materials, they will key in the in raw-materials, they will key in the PMR.PMR.
QA will verify the PMR and raise the QA will verify the PMR and raise the claim to the supplier. System will send claim to the supplier. System will send the email to the supplier.the email to the supplier.
Once the supplier respond the claim, Once the supplier respond the claim, then user have to update the status to then user have to update the status to this modulethis module
Supplier Claim SummarySupplier Claim Summary
Supplier PMRSupplier PMR
Claim ReportClaim Report
PMR Email ConfigurationPMR Email Configuration
Supplier Claim Qlikview Supplier Claim Qlikview ReportReport
Supplier Claim Qlikview Supplier Claim Qlikview ReportReport
SPC/QRSPC/QR All the target, lower spec and upper All the target, lower spec and upper
spec limits will be set in the master spec spec limits will be set in the master spec for all the tests.for all the tests.
When user key in the test result and any When user key in the test result and any test page, the system will identify the test page, the system will identify the result and show result and show ** when the result fails. when the result fails.
From the Overview and Laminating page From the Overview and Laminating page user can easily identify whether the user can easily identify whether the results are pass/fail. It has a good traffic results are pass/fail. It has a good traffic light identification.light identification.
SPC/QR (Contd…)SPC/QR (Contd…) Each test result entry page have a graphical Each test result entry page have a graphical
representation of last 20 test results, which representation of last 20 test results, which will help the managers to check the status of will help the managers to check the status of the test.the test.
QR will be generated from the Laminating QR will be generated from the Laminating page. The system will automatically take only page. The system will automatically take only the pass result from each test and show in the the pass result from each test and show in the QR.QR.
QR will be published to the customer by using QR will be published to the customer by using the overview page.the overview page.
Marketing Team over various countries can Marketing Team over various countries can view the QR from the Customer View menu.view the QR from the Customer View menu.
SPC/QRSPC/QR
Master SpecMaster Spec
Master Spec - DetailMaster Spec - Detail
SPC OVERVIEWSPC OVERVIEW
SPC - RCSSPC - RCS
SPC – RCS – Test data SPC – RCS – Test data EntryEntry
SPC - LaminatingSPC - Laminating
Quality ReportQuality Report
Customer ViewCustomer View
SPC/QR – Qlikview SPC/QR – Qlikview ReportReport
SPC/QR Qlikview - RCSSPC/QR Qlikview - RCS
ReferenceReference
Singapore Tetra PakSingapore Tetra Pak Mr. Soo Kee Tan (Mr. Soo Kee Tan (sookee.tan@tetrapak.comsookee.tan@tetrapak.com)) Mr. Duncan Kwek (Mr. Duncan Kwek (duncan.kwek@tetrapak.comduncan.kwek@tetrapak.com
)) Mr. Kelvin Chong (Mr. Kelvin Chong (Kelvin.chong@tetrapak.comKelvin.chong@tetrapak.com)) Mr. Kelvin Tan (Mr. Kelvin Tan (kelvin.tan@tetrapak.comkelvin.tan@tetrapak.com)) Mr. Henry Chun (Mr. Henry Chun (Henry.Chua@tetrapak.comHenry.Chua@tetrapak.com)) Mr. Edward Goh (Mr. Edward Goh (Edward.goh@tetrapak.comEdward.goh@tetrapak.com))
ThanksThanks
Your valuable feedback are most Your valuable feedback are most welcome!!!. welcome!!!.
If you have queries/concern, feel free to If you have queries/concern, feel free to contact contact
MicroTech Solutions, Singapore.MicroTech Solutions, Singapore.Ph: (65) 6444 9239 Fax: (65) 6234 4645Ph: (65) 6444 9239 Fax: (65) 6234 4645
Email: Email: feedback@microtechsolutions.com.sgfeedback@microtechsolutions.com.sg
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