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GPS 2010
C I A A 4 7 t h A n n u a l C o n fe r e n c e
Hilton Lac-Leamy,
Gatineau, Quebec
Sept. 19 - 22, 2010
You are here!
is sponsored by
Your 2010 Conference Program
Welcome/bienvenue!
Beautiful Gatineau plays host to the CIAA
annual conference and we are delighted
to be here. Welcome to my home province
and, of course, GPS 2010 – our 47th annual
event. You’re in for some superb speakers and
sessions, in addition to a unique social
program that highlights the culture and
hospitality of the region.
As a long time member of the CIAA, I fully
support our mandate of professional
development geared towards our industry.
Our theme of GPS 2010 is appropriate in so
many ways – where is our industry going?
What information do we need to keep current and add value in our jobs? What are the
challenges of the next decade?
Join me in welcoming our keynote speaker Jeremy Gutsche, founder of TrendHunter.com,
the #1 trend-spotting site in the world with more than 100 million views. Jeremy's been courted by
Fortune 500 companies looking for top level strategy on what's next and how to position
organizations to seize opportunities. We follow that session with Patricia Croft, Chief Economist,
RBC Global Asset Management.
I salute my hardworking conference committee (Lucy Iacovelli, KPMG; Annette Pohle, PwC; and
Jim DeJeu, Lambton Mutual) for their able assistance. You make me proud!
Here’s to a great conference as I declare GPS 2010 officially open for business.
Jean-Guy Leclerc, 2010 conference director
jgleclerc@jevco.ca 514.284.8040
Jean-Guy Leclerc, VP and Chief Financial Officer
of JEVCO Insurance hosts the CIAA’s GPS 2010
The�2010�Daily�Schedule�at�a�glance�...
SUNDAY, SEPTEMBER 19, 20103:30 PM - 5:30 PM Registration in Grand Hall
6:00 PM - 7:00 PM Cocktail reception
(Chopin Foyer)
7:00 PM - 10:30 PM Dinner & entertainment
(Chopin Room)
MONDAY SEPTEMBER 20, 20107:00 AM - 9:00 AM Breakfast (Mozart Room)
8:30 AM– 8:35 AM CIAA Conference Director,
Jean-Guy Leclerc
greets delegates (Chopin Room)
8:35 AM– 9:30 AM Keynote speaker – Jeremy Gutsche
Founder of TrendHunter.com
(Chopin Room)
9:30 AM - 10:15 AM The economic and financial
market outlook with
Patricia Croft, Chief Economist,
RBC Global Asset Management
(Chopin Room)
10:15 AM - 10:30 AM Coffee Break (Chopin Foyer)
10:30 AM - 11:45 AM The role of good corporate
governance and audit with
Jean La Couture, Audit Chair,
Quebecor Inc; David Atkins,
Chairman, Nightingale Informatix
and Omega Insurance Holdings;
and Ron Bilyk, Director, Corporate
Responsibility, Zurich Insurance.
Moderated by Hudson Lopez,
Senior Manager, KPMG LLP.
(Chopin Room)
11:45 AM - 12:30 PM AGM (Chopin Room)
12:30 PM - 2:00 PM Lunch (Mozart Room)
2:00 PM - 2:45 PM Regulatory Update
with Bernard Dupont, Managing
Director, Capital Division, OSFI
(Chopin Room)
2:45 PM - 3:00 PM Coffee Break (Chopin Foyer)
3:00 PM - 3:45 PM Dealing Climate Change and
Sustainability Glen Oxford,
National Property Claims Manager,
Co-operators (Chopin Room)
3:45 PM - 4:30 PM Ontario Auto Insurance
Reform with IBC’s Heather Mack,
Manager, Government Relations
(Ontario) (Chopin Room)
6:00 PM - 10:30 PM Cocktail reception, dinner
& entertainment
Meet in the lobby at 5:15 PM
(buses depart 5:30 PM sharp!)
TUESDAY SEPTEMBER 21, 20107:00 AM- 9:00 AM Breakfast (Mozart Room)
8:30 AM - 9:30 AM Financial Reporting Update
with Deloitte’s Ricardo Cardoso
and Nick Capanna
(Chopin Room)
9:30 AM - 10:30 AM Tax Update with PwC Partners
Fred Borgmann, Jason Swales
and Michael Firth
(Chopin Room)
10:30 AM - 10:45 AM Coffee Break (Chopin Foyer)
10:45 AM - 11:30 AM Legal Update
Alison Manzer, Partner,
Financial Services Group,
Cassels Brock & Blackwell LLP
(Chopin Room)
11:30 AM - 12:15 PM Industry Review and Outlook
with Charles Gall
Senior Director, Benchmarking
Services, Ward Group
(Chopin Room)
12:00 PM- 2:00 PM Lunch (Mozart) for those not
doing the networking activities
12:30 PM - 5:30 PM Participants in networking
activities should meet in the
lobby at 12:30 sharp!
6:00 PM - 7:00 PM Cocktail reception
(Casino Theatre Foyer)
7:00 PM - 1:00 AM Dinner & entertainment
(Casino Theatre)
WEDNESDAY SEPTEMBER 22, 20107:00 AM - 9:00 AM Breakfast (Mozart Room)
9:00 AM - 10:30 AM CEO/CFO Panel welcomes
Paul Field, CEO Old Republic;
Phil Mayers, CFO, Genworth
Financial; and Ross Betteridge,
CFO, Travelers Canada.
Moderated by Dave Thomson,
Partner, KPMG LLP.
(Chopin Room)
10:30 AM - 10:45 AM Coffee Break (Chopin Foyer)
10:45 AM - 11:45 AM Closing keynote speaker
Andrew Ramlo, demographer
Everyone welcome
(Chopin Room)
The�2010�Business�Program
Sunday,�September�19,�2010��3:30 PM - 5:30 PM Registration in Grand Hall
Monday�September�20,�20108:30 AM– 8:35 AM CIAA Conference Director, Jean-Guy Leclerc greets delegates (Chopin Room). Please note all
business sessions will be held in the Chopin Room.
8:35 AM– 9:30 AM Keynote speaker – Jeremy Gutsche, Founder of TrendHunter.com
Exploiting Chaos – How to Spark Innovation During Times of Change. Jeremy delivers a talk
based on his award-winning book about how to create a culture of innovation, identify break-
through opportunities and market your ideas with passion.
9:30 AM - 10:15 AM The economic and financial market outlook with Patricia Croft, Chief Economist,
RBC Global Asset Management.
10:15 AM - 10:30 AM Coffee Break in the Chopin Foyer
10:30 AM - 11:45 AM The role of good corporate governance and audit with Jean La Couture, Audit Chair, Quebecor
Inc; and David Atkins, Chairman, Nightingale Informatix and Omega Insurance Holdings;
and Ron Bilyk, Director Corporate Responsibility, Zurich Insurance.
Moderated by Hudson Lopez, Senior Manager, KPMG LLP.
11:45 PM - 2:00 PM AGM (Chopin Room) and Lunch (Mozart Room)
2:00 PM - 2:45 PM Regulatory Update with Bernard Dupont, Managing Director, Capital Division, OSFI
Bernard looks at changes being considered for the P&C insurers' capital framework,
including an overview of the upcoming 2011 MCT/BAAT changes. He’ll give us an update on
OSFI’s recent data request and how it may affect MCT/ BAAT. Bernard will also talk about
OSFI’s new reinsurance framework, some of the initiatives undertaken due to IFRS Phase II
project and an update on the P&C MCT Advisory Committee.
2:45 PM - 3:00 PM Coffee Break in the Chopin Foyer
3:00 PM - 3:45 PM Dealing with Climate Change and Sustainability presented by Glen Oxford, National Property
Claims Manager, Co-operators
3:45 PM - 4:30 PM Ontario Auto Insurance reform with Insurance Bureau of Canada’s Heather Mack, Manager,
Government Relations (Ontario)
Your�2010
Conference
Committee
Conference Director
Jean-Guy Leclerc,
Jevco Insurance Company
Business Program
Chair:
Lucy Iacovelli,
KPMG LLP;
Sandra Taylor, OSBIE;
Grant Kelly, Institute for
Catastrophic Loss Reduction
Sponsorship
Chair:
Jean-Guy Leclerc,
Jevco Insurance Company;
Antonietta Montisano,
RSA Canada
Social Program
Chair:
Annette Pohle, PwC LLP;
Rick Keeler, Munich Re;
Dave Paterson, Ayr Mutual
Registration
Chair:
Jim DeJeu, Lambton Mutual;
Nancy DeJeu;
Patti Welsh,
Bay of Quinte Mutual;
Christine Davis,
The CUMIS Group Ltd
Treasurer
Sandra Taylor,
Ontario School Boards’
Insurance Exchange
Communications & Design
Patti Ristich and
Michelle Ramsay,
R2 communications inc.
Tuesday�September�21,�2010�8:30 AM - 9:30 AM Financial Reporting Update with Deloitte’s Ricardo Cardoso and Nick Capanna
9:30 AM - 10:30 AM Tax Update with PricewaterhouseCoopers LLP Partners Fred Borgmann, Jason Swales and
Michael Firth
10:30 AM - 10:45 AM Coffee Break in the Chopin Foyer
10:45 AM - 11:30 AM Legal Update with Alison Manzer, Partner, Financial Services Group,
Cassels Brock & Blackwell LLP
11:30 AM - 12:15 PM Industry Review and Outlook with Charles Gall, Senior Director, Benchmarking Services, Ward Group
This presentation will provide key operational, financial and expense trends and benchmarks
over the past decade and discuss issues and opportunities that insurance companies should
consider as they plan for the future.
Wednesday�September�22,�2010�9:00 AM - 10:30 AM CEO/CFO Panel welcomes Paul Field, CEO, Old Republic;
Phil Mayers, CFO, Genworth Financial and Ross Betteridge, CFO, Travelers Canada.
Moderated by David Thomson, Partner, KPMG LLP
10:30 AM - 10:45 AM Coffee Break in the Chopin Foyer
10:45 AM - 11:45 AM Closing keynote speaker Andrew Ramlo, demographer
Changing People, Changing Places. Andrew discusses the long term demographic changes
that Canada can expect to see. He’ll get us thinking about the impact this could have on
the insurance industry, both from a staffing standpoint, as well as product offerings.
Everyone is welcome to attend both opening and closing keynote sessions.
SUNDAY, SEPTEMBER 19, 2010
La Ferme Rouge Dinner & Show
Meet in the lobby at 5:15 pm
(buses depart at 5:30 pm sharp!)
6:00 pm - 10:30 pm Reception, dinner &
entertainment
We’ll travel just 15 minutes to see La Ferme
Rouge Dinner and Show – a popular attraction
for tourists and locals.
Sit back, enjoy fine food and the entertainment
that has been recognized as a first place
attraction winner by Quebec Tourism. Known
for sensational voices, musicians and dance
routines that are sure to entertain all tastes.
MONDAY, SEPTEMBER 20, 2010
Welcome Reception at Chopin Foyer @ 6:00 PM - 7:00 PM
7:00 PM - 10:30 PM Dinner & entertainment (Chopin Room)
An elegant evening at the Hilton ...
meet old friends and make new
ones at the cocktail reception ...
followed by an outstanding buffet
dinner. Be mesmerized by Montreal-
based hypnotist Alain Ferland who is
always a crowd pleaser. Alain uses a multimedia presentation
that takes the participants to new heights.
Off�we�go�to�Gatineau!
TUESDAY, SEPTEMBER 21, 2010
Le Theatre du Casino
6:00 pm - 7:00 pm Cocktail reception @
Casino Theatre Foyer
7:00 pm - 1:00 AM Dinner & entertainment @
Casino Theatre
We’ll take advantage of being on-site at the casino;
the evening will begin with a cocktail reception followed
by a sit-down dinner in the Casino's stage theatre.
Singer Bianca Pittors will provide entertainment
throughout the evening.
For those of you who want to try their hand with Lady
Luck, there will be plenty of time at the Casino for more
fun and excitement.
Social�Program
Our first stop is Manoir Papineau – a national Historic Site,
commemorating the life and career of politician Louis Joseph Papineau.
Next we’ll visit Fairmont Château Montebello – a true architectural
marvel and the world’s largest log building. Built in 1930, this star-
shaped structure was originally three buildings made of 10,000
red-cedar logs from British Columbia. We’ll lunch at this five-star
resort and enjoy its idyllic location and elegant hospitality.
The afternoon takes us on a guided tour of Omega Park –
a 1,500-acre park with plenty to see. The park’s unique mission
allows us to discover several species of wild animals living free in
their natural habitat. This attraction is the proud recipient of several
tourism awards.
Canada�Capital�Tour�You’ll start with a delicious lunch at Ottawa’s
historic ByWard Market established in
1826 by Lt-Col. John, builder of the Rideau
Canal. Afterwards you’ll have time to
check out the market’s museums,
galleries, food shops, and boutiques.
Then it’s on to a relaxing boat cruise of
the Rideau Canal. You’ll disembark for your guided tour of Confederation
Boulevard, the ceremonial route that runs through Parliament Hill and contains
some of Canada’s most important landmarks and institutions.
Nature�&�Adventure�TourIf you’re fascinated by the mysteries of the
underground and how our continent evolved,
the Laflèche Cave tour is for you. The largest
natural cave of the Canadian Shield, Laflèche
Cave was discovered in 1865. You’ll don a
helmet and head lamp and your one-hour
adventure will begin. It’s cool in the cave, so
dress appropriately and wear closed comfortable shoes. A knowledgeable
guide will take you through the man-made and natural galleries and explain
the formation of the caves.
Tuesday�Afternoon�Networking�Activities�meet�in�lobby�@�12:30�pm�please
Beer�&�
Cheese�
WorkshopWhat better combination
than beer & cheese? Board a
deluxe coach and leave the
driving to a professional. We'll
travel to a Beer Museum, and
discover new and tasty beers
from a beer master who is
passionate about regional beers
and of course, the artisanal
cheeses to accompany them.
We'll have a delicious lunch
(guess what's on the menu)
and then we'll take a guided
tour down Confederation
Boulevard. We'll see where
Mr. Harper lives, the Governor
General's residence, Rideau
Hall and visit some interesting
landmarks. Learn more about
the Ottawa-Gatineau region
and see its history up close.
Meet�in�the�lobby�at�9:45�am�on�
Monday�September�20.�Returns�@�4:00�PM
Companions�go�to�Charming�Montebello
Jeremy GutscheFounder of
TrendHunter.com
Author of Exploiting Chaos
Attracting more than 100,000,000 views, TrendHunter.com is the
#1 trend-spotting site in the world – the largest, most influential, most
updated collection of cutting edge ideas available anywhere. Jeremy
relentlessly tracks and finds The Next Big Thing – that valuable but elusive
commodity – for a global audience. Gutsche is a creative, globe-roaming
individual with a broad appeal that stretches from The Economist, which
uses him as a source, to MTV, which places him at "the forefront of cool."
At 28, as one of Capital One's youngest Business Directors, Gutsche led
his team to grow a billion dollar portfolio of market-leading products.
And as a Management Consultant for the Monitor Group, he advised
Fortune 50 clients on top level strategy. He holds an MBA from Queen's,
is a CFA, and studied innovation at Stanford's Graduate School of Business.
Andrew Ramlo One of Canada's top demographers and planning
consultants, Andrew is in high demand for his uncanny capacity to
forecast the demographic and economic change in our country's diverse
regions and markets – and will apply this information to our industry.
As Director of Urban Futures Incorporated, Ramlo works with many of
Canada's leading investors, retailers, and developers, as well as public
sector clients. With a focus on the dimensions of change – demographic,
societal, economic and environmental – he outlines strategies designed
to address the challenges and opportunities organizations and individuals
will face in the decades to come. He has written numerous research reports
on a wide range of topics, including the labour force, pension plans,
democratic trends, and regional economies.
Attention Non-delegates: You’re welcome to attend both sessions ...
Meet�our�2010�keynote�speakers�...
The Quebec Breakfast Club opened its doors in 1994 at the
Lionel-Groulx elementary school, located in an underprivileged
Longueuil neighbourhood. The Club's founder, Daniel Germain,
wished to offer all the children the chance to have a nutritious
breakfast before going to class.
The project had such a positive effect on the children's academic
achievement that other schools were soon knocking at the
Breakfast Club's door.
Thanks to the support of private and public partners, the
Breakfast Club expanded to 244 primary and secondary
Quebec clubs by the end of 2009.
In 2000, the Breakfast Club introduced the JeunEstime values
which aim to boost children's self-esteem.
The Breakfast Club became partner of the United Nations
World Food Program (WFP) in 2005. Daniel Germain who
split his time between his activities at the Club and the WFP,
was also in charge of the Canadian section of Walk the World
to fight hunger worldwide.
In 2007, the Quebec Breakfast Club received the Hommage
Bénévolat-Québec Award (for volunteer recognition) which
salutes non-profit organizations who have excelled in recruiting
volunteers in Quebec.
During the 2008-2009 school year, the Quebec Breakfast Club
served an amazing 2.1 MILLION breakfasts. Learn more at
www.clubdejeuners.org
C I A A 4 7 t h A n n u a l C o n fe r e n c e i s p r o u d t o i n t r o d u c e o u r 2 0 1 0 c h a r i t y . . .
Meet Kassandra, a Club regular.
Jean, a Fellow Chartered Accountant, is President of Huis Clos Ltée., a manage-
ment and mediation firm. He is also President of the Regroupement des
assureurs de personnes à charte du Québec (RACQ), a position he has held
since August 1995 and President of the Institute of Corporate Directors, Quebec
Chapter since August 2009. From 1972 to 1994, he was President and Chief
Executive Officer of three organizations, including The Guarantee Company of
North America, a Canadian specialty line insurance company from 1990 to 1994.
He is Chairman of the Boards of Innergex Renewable Energy Inc., Groupe
Pomerleau (a Québec-based construction company) and Maestro (a real estate
capital fund) and serves as a Director and Chairman of the Audit Committees of
Immunotec Inc., Quebecor Inc., Quebecor Media Inc., Videotron Ltd., Sun Media
Corporation and JEVCO Insurance Company.
Speakers’�Bios
Jean La CoutureAudit Chair, Quebecor Inc.
Patti is the Chief Economist for RBC Global Asset Management, which is the
investment management arm of the Royal Bank of Canada (RBC) and Phillips,
Hager & North and two other respected and affiliated asset managers.
Patti is a member of the PH&N asset allocation committee and the RBC Investment
Strategy Committee, the group responsible for global asset mix recommendations
for use in RBC Asset Management’s key client groups. Prior to joining PH&N in
early 2004, she was chief economist, asset mix chairperson and a managing
director at another leading investment management firm. Previously, she held
economist positions at two major investment dealers and was the chief economist
at a major Canadian bank.
Patti is a graduate of the University of Toronto.
Patricia CroftChief Economist,
RBC Global Asset Management
Following service in the British 7th Armoured Division, David graduated from
Oxford University with a Master of Arts in Law. Following his designation as a
Chartered Accountant in England, he came to Canada in 1962 and in 1974 was
awarded his FCA at the Ontario Institute of Chartered Accountants. He was a
partner at Coopers & Lybrand for 29 years and at various stages of his career,
served on that firm’s Executive Committee and led its audit and accounting
practice, its financial service practice and its international affairs. After his
retirement from C&L, he served for 10 years as Chairman of Swiss Reinsurance
Company Canada and Swiss Re Life & Health Canada, as well as on the boards
of Swiss Reinsurance America Inc and Swiss Re Life & Health America Inc.
He is a governor of Actra Fraternal Benefit Society and a director chairing the
audit committees of Pareto Corporation, Pethealth Inc., Integrated Asset
Management Inc. and CIGNA Life of Canada. He advises companies on matters
of corporate governance and provides professional support in legal disputes.
David H. Atkins Chairman, Nightingale
Informatix Inc. and Omega
Insurance Holdings Inc.
Ron has served Zurich Canada as Director, Corporate Responsibility for the
past 10 years and was Director, Financial Reporting and Tax for three years
prior. His job includes oversight of Regulatory and Corporate Compliance,
local Enterprise Risk Management, Market Conduct, Ombudsman Office,
Privacy Office, and Business Continuity Planning. Ron is a qualified accountant
and insurance professional.
His previous experience includes a term with the Provincial Regulator (Ontario)
with a one-year assignment with OSFI on the liquidation team of a major
Canadian life insurer.
Ron’s career includes over 25 years of industry experience with several insurers:
State Farm, Canadian General (Aviva), American Reinsurance and Motors Insurance
(General Motors). His primary responsibilities included financial functions with
some direct responsibilities for reinsurance, underwriting and claims.
He serves on the Insurance Bureau of Canada’s Regulatory Affairs Committee
and has been part of the world-wide compliance network at Zurich Financial Services
since 2000. Ron is a member of the Zurich North America Compliance Leadership
Team and Zurich North American Commercial Risk Network.
Ron BilykDirector,
Corporate Responsibility,
Zurich Canada
Speakers’�Bios
Bernard has over 20 years of experience as a regulator with OSFI. He holds a
Bachelor’s Degree in Mathematics from the University of Montréal and is a
Fellow of the Casualty Actuarial Society (FCAS) and a Fellow of the Canadian
Institute of Actuaries (FCIA). Over the years he held various positions in the
Actuarial Division, including Director of the non-life insurance sector.
Currently he is Managing Director in the Capital Division, responsible for
insurance capital measurement. He is in charge of developing and revising
guidelines and policies for capital and related rules, particularly as they pertain
to insurance companies in Canada. Bernard also represents OSFI on the
International Association of Insurance Supervisors (IAIS) Solvency & Actuarial
Issues Subcommittee.
Bernard DupontManaging Director,
Insurance Capital
Capital Division
Office of the Superintendent
of Financial Institutions,
Canada (OSFI)
Born and raised in southern Ontario, Glen followed the siren’s call of a hot
economy in the mid-1970s and headed to Alberta after university. Like many
people he “fell” into the insurance field and started working at The Co-operators
in the fall of 1981. Glen held a number of roles in various departments and
locations over the next decade ending up as the Claims Supervisor with a team
of 26 staff members.
In 1999 he moved to the head office in Guelph to take his current position of
National Property Claims Manager. Glen is responsible for training, setting work
processes and standards, auditing, catastrophe response and the national vendor
program. Glen and his family live in Cambridge. In addition to his career, Glen is
involved in Toastmasters and spends his leisure time cheering for the Blue Jays.
Glen OxfordNational Property Claims
Manager, The Co-operators
Nick is a member of the Global IFRS Offering Services (“GIOS”) group of Deloitte
& Touche in Montréal. The group’s mission is to help clients implement complex
accounting standards. He provides advisory services to Canadian companies on
issues relating to accounting under International Financial Reporting Standards
(IFRS) and U.S. GAAP; as well as on complex accounting issues such as stock-
based compensation, derivative financial instruments and accounting for
securitizations.
As part of a group of GIOS specialists in Montreal, Nick assists clients in the
insurance and financial services sector with the challenges of implementing IFRS.
Nick has been with Deloitte since June 2000, after spending over 10 years in
private industry. Prior to his return to public practice, he held a number of senior
finance positions with public companies in the telecommunications and high
tech sectors. He is a member of the American Institute of Certified Public
Accountants, as well as the Ordre des comptables agréés du Québec.
Nick CapannaAssociate Partner,
Deloitte & Touche
Heather MackManager,
Government Relations
(Ontario) IBC
Heather has over fifteen years of experience in government and politics.
In April 2010, she joined Insurance Bureau of Canada (IBC) as Manager of
Government Relations for Ontario.
Prior to joining IBC, Heather was Chief of Staff to the Minister of Health and
Long-Term Care and the Minister of Public Infrastructure Renewal. She spent
four years with the Ontario Public Service in the Ontario Growth Secretariat and
as Executive Assistant to the Deputy Minister of Public Infrastructure Renewal.
Prior to moving to Ontario in 2004, Heather worked for a number of politicians,
including former Mayor of Winnipeg Glen Murray, and former Minister of Foreign
Affairs, Lloyd Axworthy.
Heather has extensive experience in the volunteer sector with the Girl Guides
of Canada, the United Way, RCMP Victim Services and the Elizabeth Fry Society.
Heather studied philosophy at the University of Winnipeg and criminology at
Red River College, Winnipeg. She is a proud member of the Métis Nation.
Speakers’�Bios
Ricardo, a graduate of University of New Brunswick (BBA) holds a CA designation
in Canada and Bermuda. He started his career with Deloitte in Bermuda and
transferred to Toronto in 2004. He specializes in providing assurance and advisory
services in the insurance and securitization industries for branch offices and
companies located in Canada and has over eight years of experience serving
financial institutions clients.
In the past year, Ricardo has assisted a number of his clients in assessing their
readiness for conversion to IFRS and has been involved in the preparation and
review of technical position papers supporting the application of accounting
policy choices under the new standards.
Ricardo’s been involved in a number of CIAA sponsored events, including teaching
at the CIAA Introductory to Insurance course, speaking on accounting and financial
reporting related topics at past seminars and co-presenting the Financial Reporting
Update at the CIAA 2009 annual conference.
Ricardo CardosoSenior Manager,
Financial Services Group,
Deloitte & Touche LLP
Fred is the leader of the firm’s Canadian insurance tax practice and has over
20 years of experience with Canadian and international tax planning for national
and multinational insurance companies. He has experience dealing with the
Canadian tax consequences to insurance companies arising from acquisitions,
dispositions, mergers and other reorganizations.
He has also written a number of articles on insurance tax matters for various
publications and authored Canadian Insurance Taxation published by LexisNexis.
Fred is a frequent speaker at the Canadian Life and Health Insurance Association
annual tax officers conference. He has also spoken at various events for the CIAA.
Fred has been a lecturer on tax at the University of Toronto, the Ontario Institute
of Chartered Accountants summer school, and for the Society of Management
accounting program.
Fred BorgmannPartner,
PricewaterhouseCoopers LLP
Jason is a partner in the corporate tax practice of PwC LLP working in the
Toronto office. He specializes in providing Canadian income tax advice for
Canadian-based and foreign clients in the financial services industry, including
multinational insurance companies and private equity firms.
With more than 11 years of tax advisory experience, Jason provides his clients
with insightful advice on Canadian and international tax matters, including mergers
& acquisitions, restructuring, corporate finance, derivative investments, and tax
accounting under Canadian and U.S. GAAP. Jason has spoken on a variety of tax
matters, including the Canadian Life and Health Insurance Association and the
Tax Executives Institute. He is the co-author of Canadian Insurance Taxation
published by LexisNexis. Jason was previously a senior tax manager at Nortel
Networks where he was involved in a number of special projects, including divestitures,
manufacturing and supply outsourcing, and treasury operations.
Jason is a member of the Law Society of Upper Canada, the Canadian Bar
Association, and the Canadian Tax Foundation. Jason received his LL.B in 1995
from the University of Western Ontario and was called to the Ontario bar in
1997. He also holds a B.Comm and Economics from McMaster University.
Jason A. SwalesPartner, Corporate Tax
PricewaterhouseCoopers LLP
Mike has over 25 years of experience in dealing with sales taxes, and leads the
Canadian Indirect Tax Practice of PwC LLP. Mike spent the first 10 years of his
career with UK Customs and Excise before joining PwC in the City of London.
In 1990, Mike moved to Canada to assist clients of PwC with implementation of
the Canadian GST and has continued to specialize in sales taxes. Mike has also
worked with clients in Australia and Barbados as those jurisdictions introduced
a VAT. He is an active speaker and writer on GST matters, a serving member of
the CICA Sales Tax Subcommittee, and a frequent speaker at CICA Symposia.
Mike is on the editorial board of the Goods and Services Tax Monitor published
by CCH Editions in Canada. A long-standing GST advisor to the Canadian Life
and Health Insurance Association, Mike has rendered GST assistance to many
other industry associations, including the Investment Funds Institute of Canada
and the Canadian Insurance Adjusters Associations. In addition, Mike was advisor
to a consortium of seven Canadian retailers in a successful project to remove
tax-inclusive pricing as a mandatory feature of the Harmonized Sales Tax.
Mike was awarded the 2009 and 2007 Normand Guérin Award by Deloitte LLP
recognizing outstanding contribution to the advancement of commodity tax studies.
Michael P. FirthPartner, Service Leader
PricewaterhouseCoopers LLP
Speakers’�Bios
Charlie is Senior Director of Benchmarking Services at Ward Group. He has over
18 years experience in the insurance industry, working with over 100 insurance
companies throughout the United States and Canada. He has expertise in both
the property-casualty and the life, health and annuity segments. Throughout his
career, Charlie has directed numerous consulting projects covering a diverse range
of operational performance, expense benchmarking and project management.
Charlie holds a Bachelor of Science degree in accounting from the University of
Cincinnati. Prior to joining Ward Group, he served as Project Manager and
Controller for a national property and casualty insurance company. Charlie GallSenior Director,
Benchmarking Services,
Ward Group
Alison’s legal practice encompasses a broad range of commercial practice in the
financial services sector, including financial institution regulation, corporate and
commercial lending, asset-based financing, securitization, insolvency, equipment
leasing, business reorganization, syndication, and related areas.
She is a member of the Association of Commercial Finance Attorneys, based in
New York, sitting on its executive, and is one of a very few Canadians elected to
The American College of Commercial Finance Lawyers. In July 2010, she was
nominated as a Fellow of the American Bar Foundation. Alison has also chaired
several other national and provincial committees for the Canadian Bar Association.
She has lectured and written extensively on legal matters and is an editor of the
CCH Canadian Commercial Law Guide, and the Federated Press Corporate Financing
Journal.
Alison has been a director of several financial institutions and has been recognized
as a leading lawyer by the Canadian Legal Lexpert Directory, Chambers Global,
The Best Lawyers in Canada, Martindale-Hubbell and Euromoney Legal Media
Group.
In addition to her LL.B. (Law) and a B.Sc. Hon. (Biochemistry), Alison has an
MBA and an LL.M. in banking and financial services. She has also completed the
Canadian Securities Course and the advanced securities programs, Canadian
Investment Finance I and II with the Canadian Securities Institute. Alison is an
adjunct professor at Osgoode Hall Law School teaching the Masters of Law
program in international finance. She was called to the Ontario Bar in 1979.
Alison ManzerPartner,
Financial Services Group,
Cassels Brock & Blackwell LLP
Phil became Chief Financial Officer of Genworth Financial Canada in 2009.
He has over 20 years of finance and general management experience in financial
services businesses. Since joining Genworth Financial in 1995, Phil has held
several senior positions, including Vice-President, Finance, Vice-President,
Operations, and Senior Vice-President, Business Development. Prior to joining
the company, he held finance positions with MICC, Esso Petroleum Canada and
Deloitte & Touche. He holds CA and CMA professional designations.
Philip MayersSenior Vice-President and
Chief Financial Officer
Genworth Financial Canada
Paul is Chief Executive Officer and Chief Financial Officer for Reliable Life
Insurance Company and Old Republic Insurance Company of Canada which
collectively represent Old Republic International’s Canadian operations.
He joined the organization in 2003 as Chief Financial Officer and became
Chief Executive Officer in 2006. Paul has 30 years of financial services experience
having held senior management roles within each of the trust, mutual funds,
stock brokerage and insurance industries. Paul holds a CA designation.
Paul FieldChief Executive Officer
& Chief Financial Officer,
Old Republic
Ross is the Executive Vice-President and Chief Financial Officer for Travelers
Canada. In this role he is responsible for the overall financial management of
the company, including financial reporting, performance management, corpo-
rate governance & compliance.
Ross has over 20 years of experience in the P & C insurance sector and joined
Travelers in April 2010. Prior to that he worked at Aviva Canada for 10 years
where he held various executive roles, including EVP & COO, Corporate Partnerships,
as well as EVP & CFO. Ross began his insurance career at Commercial Union in
Toronto and held various financial roles culminating with a secondment to the
organization’s UK sister company Commercial Union plc in 1997.
Ross is a CA and spent four years with Coopers & Lybrand following his graduation
from the University of Toronto (Commerce & Economics).
Ross A. BetteridgeExecutive Vice-President
& Chief Financial Officer,
Travelers Canada
Moderators’�Bios
Dave is an audit partner in KPMG LLP's financial services practice with over
30 years of experience in public accounting in both the UK and Canada.
He specializes in providing audit and business advisory services to the insurance
industry, including several industry related not-for-profit organizations.
Dave's involvement with regulators and accounting standard setters enables
him to be at the leading edge on emerging issues and to assist his clients in
addressing those issues. Dave is a member of the Insurance Auditors' Advisory
Committee to the Office of the Superintendent of Financial Institutions, Canada.David ThomsonPartner, KPMG LLP
Hudson is a senior manager in the financial services practice at KPMG based in
Toronto. He has 12 years of experience in the audit of financial services companies,
including six years spent with KPMG in the Cayman Islands serving a large number
of insurers, and insurance securitization vehicles. He is currently involved in the
audits of domestic and multi-national P&C and Life insurers leading a team in planning,
executing the audit strategy and reporting to those charged with governance.
In addition, he has vast experience serving clients reporting under several basis
of accounting, including Canadian GAAP, U.S. GAAP and IFRS and is currently
assisting clients with their IFRS conversion projects. He is also assisting the
regulators (OSFI) in their review of the P&C and Life Returns for compliance
with IFRS standards.
Hudson has spoken for the past two years at the CIAA’s Financial Reporting and
Accounting Update and on IFRS topics, at the CIBC Mellon luncheon series on
IFRS for their clients, and for the past two years at the KPMG Annual Insurance
Issues Conference.
Hudson Lopez Senior Manager,
Financial Services
KPMG LLP
The Canadian Insurance Accountants Association’s annual conference is our flagship
event. Next year we travel to sunny San Diego, California for our 48th annual conference.
We’ve enlisted long-time CIAA member Rick Keeler to be our conference director.
Contact Rick at rkeeler@MROC.COM or call (416) 681-6928 if you’d like to get involved
in a committee as there’s plenty to do. More details to follow at www.ciaa.org
In 2012, we have booked the Fairmont Hotel in beautiful Lake Louise, Alberta.
Again, stay tuned for details.
Founded in 1934, the CIAA promotes the study, research and development of financial
management and insurance accounting. Our organization provides professional
development and a forum for communication within the industry.
Membership from across Canada exceeds 550 Active and Associate members.
Members enjoy:
Professional development of our Members through:
• Insurance Accounting Course at Wilfrid Laurier University
• Advanced Professional Development Program at the Nottawasaga Inn
• Regular Seminar and Speaker Program at the Toronto Board of Trade
• Annual Conference; plan to attend San Diego, California in 2011
• Networking opportunities
To learn more or to get involved, visit www.ciaa.org
MARK YOUR
CALENDARS ...
San Diego’s skyline from the bay
CIBC Mellon Global Securities Services Company currently provides custody services to
32% of the Canadian marketplace. Our client base is comprised of approximately 1,100
relationships representing 1,000 domestic clients and nearly 100 foreign financial institutions
with assets under administration of more than CAD $964 billion, as at June 30, 2010.
Our clients include Canadian pension funds, mutual funds, corporations, government,
insurance companies, foreign insurance trusts, foundations and foreign financial
institutions whose clients invest in Canada. We work in partnership with our clients to
increase operational efficiencies, manage risk, and increase performance.
Built on the strengths and traditions of our two parent companies: Canadian Imperial
Bank of Commerce (CIBC) and The Bank of New York Mellon Corporation (BNY Mellon),
CIBC Mellon strives to design and deliver reliable asset servicing solutions to institutional
investors operating in Canada. We first began offering asset services to institutional
investors in 1996, when CIBC joined forces with Mellon Financial Corporation (Mellon)
to form a 50/50 joint venture — CIBC Mellon Global Securities Services Company.
On July 1, 2007, Mellon — our U.S. parent company — merged with The Bank of
New York Company Inc. to form the 11th-largest financial services company in the
world. As a result of this merger, BNY Mellon is now the global leader in asset servicing
with more than US $21 trillion in assets under custody and administration.
For further information about CIBC Mellon, please visit cibcmellon.com.
Our�Gold�Sponsor!
Sponsors help make this conference an affordable one for our members.
We thank our sponsors for their support in these challenging times and
appreciate your participation.
Jean-Guy Leclerc, 2010 Conference Director & Sponsorship Chair
Our�Silver�Sponsors!
Our�Bronze�sponsors!
Ayr Farmers
Bay of Quinte
Dufferin
Farm Mutual
Reinsurance Plan Inc.
Farmers’ Mutual (Lindsay)
Germania
Grenville
Hay
Howick
HTM
Kent & Essex
Lanark
North Blenheim
North Kent
Oxford
P.E.I.
Peel
South Easthope
Town & Country
Lambton
Tradition
Trillium
West Wawanosh
Westminster
As always, thanks to the Farm Mutuals
Our�General�sponsors!
Delegate Name Company Non-Delegate
Abeysinghe, Chetiya White Mountains Re:
Alarie, Jean AXA Canada
Anderson, Kenneth Intact Insurance Company
Baksh, Nazz Peace Hills General Insurance Company
Barkley, Bonnie Grenville Mutual Insurance Steve Barkley
Bautista, Diane CNA Canada
Borgmann, Fred PricewaterhouseCoopers LLP
Bota, Myriane RBC
Boychuk, Kathy Peace Hills Insurance Tim Boychuk
Brennan, Martha RBC Financial Group
Brown, Robert Jevco Insurance Company
Byrne, Karen Peel Mutual Insurance Company John Byrne
Cameron, Cara The Kings Mutual Insurance Company
Capanna, Nick Samson Bèlair Deloitte & Touche
Cardoso, Ricardo Deloitte
Chalmers, Leigh PricewaterhouseCoopers LLP
Chan, Allan RSA
Cheong, Jessica Munich Reinsurance Company
Cheung, Christine Transatlantic Reinsurance Co
Cheung, Michele Chartis Insurance Company of Canada
Cockburn, Ron Arch Insurance Company
Condinho, Luis Aldis Underwriting Managers
Cowie, Paul Lanark Mutual Insurance Co Rosemary Cowie
Davis, Christine CUMIS
DeJeu, Jim Lambton Mutual Insurance Co. Nancy DeJeu
Doonie, Joe Strategic Resource Consultants Anna Doonie
Eaves, Ben JEVCO Insurance Company
Eugene, Teer Global Aerospace Underwriting Managers Tim Eugene
Ewert, Scott PricewaterhouseCoopers LLP
Fenik, Ralph McKellar Structured Settlements Inc.
Flynn, Keith Metro General Insurance
Fung, Stanley SCOR Canada Reinsurance Co.
Garsonnin, Shirley Alberta Motor Association Insurance Company
Gaudio, Claudio RSA Canada
Gibson, Trent Peace Hills Insurance
Giesbrecht, Arden Western Surety Company Lorrie Giesbrecht
Gillespie, Helen Aviva Canada
Gonsalves, Miguel Deloitte & Touche
Grabarczyk, Rod Provincial Auditor Saskatchewan
Hall, Stephen Aviva Canada
Hannah, Jason Portage Mutual Ins. Co.
Harbans, Sandra SCOR Canada Reinsurance Co.
A�‘who’s�who’�of�attendees
Delegate Name Company Non-Delegate
Hollas, Paul Central 1 Credit Union
Hollister, Sharon Germania Mutual Insurance Ryan Hollister
Horne, Sherry Peace Hills Insurance Company
Hornsveld, Gordon McKellar Structured Settlement Inc.
Hotte, Stephen Liberty International Underwriters
Iacovelli, Lucy KPMG LLP
Jamieson, Rossi HIROC
Jornacion, Pamela Everest Reinsurance Company
Kazek, John Odyssey America Reinsurance Stacy Kazek
Keeler, Rick Munich Reinsurance Company
Kozak, Shelley Alberta Motor Association Insurance Company
Leadbetter, Darrell PACICC
Leclerc, Jean-Guy JEVCO Insurance Company
Lee-Poy, Robert RSA Canada
Li Chee Ming, Steve Caisse Centrale De Reassurance
Lobana, Jodie Lobana Consulting Group Inc.
Lockbaum, Gale CNA Canada
Lopez, Hudson KPMG LLP
Loskutov, Helena ACE INA Insurance
Mahmood, Asif Deloitte & Touche
Man, Ellis Chartis Insurance Company of Canada
Mancini, Jason GCAN Insurance
Martin, Teresa North Blenheim Mutual Insurance Company
Martin, Terri Deloitte
Martino, Michael Canadian Direct Insurance
Matusiak, Mellissa Farm Mutual Reinsurance Plan
McCloy, Susan The Westaim Corporation
McCurdy, R. Dean First Canadian/Millennium Insurance Corporation Jeanne McCurdy
McGillivary, Jo-Ann Westland Insurance Connie Wallz
McKee, David CIBC Mellon
Mertes, Marian Gore Mutual Insurance Ted Mertes
Meyers, Christina Town & Country Mutual Insurance
Montisano, Antonietta RSA Canada
Moss, Esther Arch Insurance
Motwani, Sunil Liberty International
Mullane, Ursula Liberty International Underwriters
Nielson, Bob Farmers' Mutual Insurance Company (Lindsay) Eileen Nielson
Occhiuzzi, Lilien Aviva Canada
Paterson, Dave Ayr Mutual Ins Co.
Pedden, Douglas Portage Mutual Ins. Co. Cathy Pedden
Pereira, Al Aon Benfield
Peschisolido, Linda York Fire & Casualty Ins. Co.
A�‘who’s�who’�of�attendees
Delegate Name Company Non-Delegate
Plouffe, Adam Boiler Inspection and Insurance Co.
Pohle, Annette PricewaterhouseCoopers LLP
Poon, Katy Boiler Inspection and Insurance Co Albert Lai
Price, Bob GCAN Insurance Co.
Radford, Traci West Wawanosh Mutual Insurance Company Robert Radford
Ramsay, Michelle R2 Communications Inc.
Rich, Jodi North Kent Mutual Bill Rich
Ristich, Patti R2 Communications Inc.
Roth, Whitney North Waterloo Farmers Mutual Insurance Co
Sami, Jim Ontario School Boards’ Insurance Exchange Helen Sami
Sangha, Vic FM Global
Sanghera, Paul Liberty International Underwriters
Sarfin, Jeffrey The Westaim Corporation
Schaefer, Andrea Hay Mutual Insurance Company Michael Schaefer
Serge, Adrian Marsh Canada
Sestito, Dino AXIS Reinsurance Company
Sevazlian, Sarkis Munich Reinsurance Company
Shields, Geoffrey Aviva Canada
Smith, Claude Farm Mutual Reinsurance Plan Inc.
Smith, Rudy PEI Mutual Insurance Co
Squire, Deborah Oxford Mutual Insurance Company
Swales, Jason PricewaterhouseCoopers LLP
Taylor, Glenn RBC Insurance
Taylor, Sandra Ontario School Boards' Insurance Exchange
Tedesco, Nunzio KPMG LLP
Troiani, Rosemary RBC Insurance
VanDeWalle, Irene Tradition Mutual Insurance Company Morris VanDeWalle
Vanlian, Haig Deloitte & Touche LLP
Vogel, Jordan RSA Canada
Welsh, Patti Bay of Quinte Mutual Ins
Wheeler, Scott PricewaterhouseCoopers LLP
White, Donna HTM Insurance Company
White, Lisa Dufferin Mutual Insurance Co. Murray White
Wickins, Martin Ernst & Young LLP
Williams, Ted Grain Insurance and Guarantee Company Lucille Williams
Willick, Shelley Saskatchewan Mutual Ins. Co. Barry Willick
Wilson, Ron Trillium Mutual Ins Co Debby Wilson
Woodfield, Karen Glenstone Capital Incorporated Frank Guarnaccia
Wright, Brian Stewart Title Guaranty Company
Yau, Alfred PricewaterhouseCoopers LLP
Zehr, Lindsay South Easthope Mutual Insurance Company Brett Zehr
Zhou, Carol CAA Insurance Ontario
A�‘who’s�who’�of�attendees
2009 St.John’s, NFLD Terri Martin Deloitte LLP
2008 Whistler, BC Sandra Taylor OSBIE
2007 Scottsdale, Arizona Annette Pohle PwC LLP
2006 Quebec City Geoff Shields Chubb Insurance Company of Canada
2005 Banff Rick Keeler Munich Reinsurance Company
2004 Halifax Glenn Taylor Allstate Canada Group
2003 Winnipeg Colleen Sexsmith CAS Accounting for Insurance Inc.
2002 Calgary Dave Thomson KPMG LLP
2001 Montreal Colleen Sexsmith CAS Accounting for Insurance Inc.
2000 Victoria Jim Abernethy Marsh Canada Limited
1999 Charlottetown Brian McAskill Marsh Canada Limited
1998 Huntsville Glenn Taylor Allstate Canada Group
1997 Montebello Mo Jansons Royal Bank of Canada
1996 St. John’s Brian Divell Aetna Casualty & Surety Co. of Canada
1995 Ottawa Marg Walker The Baloise
1994 Vancouver Peggy Helliwell Frankona Rückversicherungs- AG
1993 Kingston Mohez Remtulla Canadian Reinsurance Co.
1992 Niagara Falls Jane Gardner Continental Insurance Group
1991 Québec City Brian McAskill Sedgwick Limited
1990 St. Adele Guy Legare Compagnie d’Assurances Union Canadienne
1989 Kananaskis Stuart Kistruck Pilot Insurance Co.
1988 Halifax Peggy Helliwell NZ Re Canada Inc.
1987 Montebello Ron Bilyk Motors Insurance Corp.
1986 London Alf Schurr Royal Insurance
1985 Kitchener Norma Cooper Canadian Reinsurance Co.
1984 Sherbrooke Wilfred Callebert Mathema Inc.
1983 Ottawa Michael Bayne Gerling Global General Insurance
1982 Moncton Marion Smith Metropolitan Insurance Company
1981 Québec City Gilles Clark Le Groupe Commerce
1980 Winnipeg Ted Vanden Tillaart Scor Reinsurance Co. of Canada
1979 Ottawa David Williams David M. Williams EDP Services
1978 Québec City C.E. Couture Le Groupe Commerce
1977 London Rui Quintal Sphere Drake Canada Ltd.
1976 Gray Rocks Doug Cudmore Dale & Company
1975 Niagara Falls R. Morgan Sovereign General
1974 Québec City J. Spencer Welby Computer Services Ltd.
1973 Ottawa J.C. Martin Royal Insurance Co.
1972 L’Esterel K.D. Harding Johnston & Higgins Willis Faber Ltd.
1971 Honey Harbour V. Harris Halifax Insurance Co.
1970 Québec City H.A. Trickey Prudential Assurance Co. Ltd.
1969 Niagara Falls J. Hughes Canadian Reinsurance Co.
1968 Kingston F.D. Petrie American International Group
1967 Ottawa K.L. Hall Munich Re & Victory
1966 Mont Gabriel J. Bingham Royal Insurance Co.
1965 Brockville G. Perry Sterling Offices of Canada Ltd.
1964 Ottawa F. Di Tomasso Gold Circle Insurance Co.
We�thank�our�Past�Conference�Directors
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