The Advice Centre No Question Too Big or Too Small ?

The Advice Centre

No Question Too Big or Too Small

?

?

Independent

Confidential

Non - judgemental

Free

What happens?

Who to refer?

* Appeals

* Complaints

* Academic Misconduct

* Extenuating Circumstances

* Placements

* Fitness to Practice

* University Rules and Regulations

Who to refer?

• Repairs• Deposits• Utility Bills• Checking Contracts• Rights and Responsibilities• Council Tax

Who to refer?

• Student Finance England problems• Welfare Benefits• Debt• Help with budgeting

Who to refer?

Non payment of wagesNational Insurance Referral support

RefundsConsumer complaints

Any Questions?

Andrew Jeffrey, Information and Advice Co-ordinatorTel: Ext. 4148E-mail: advicecentre@shu.ac.uk

Open 10am-4pm weekdays (Thurs open at noon)Drop in 1pm-3pm weekdays except Thursday

Student reps

Jessica Goldstone, Education Officer

Jessica Baily, Student Representation Coordinator

Student reps

• The student rep system• Course rep role• Elections and registration• http://hallamunion.org/studentreps/course-

rep-sign-up/

• Faculty reps• Summer reps

Student reps

Hallam Union support for student reps:• Training• Website:

http://hallamunion.org/studentreps/• Facebook group: Hallam Union Student Reps• Newsletter• Advice• Help with... contacting students, campaigns,

using web tools (e.g. Surveymonkey, Googledocs)

Student reps

Key contacts in the Union:

• Jessica Goldstone, Education Officer - uuseducation@shu.ac.uk

• Jessica Baily, Student Representation Coordinator - studentreps@shu.ac.uk

• Fiona McFarlane, Representation and Democracy Assistant - studentreps@shu.ac.uk

Student reps

Key contacts in faculties:

• ACES - Christine Billard• DS - Natalie Jeffcock/Jo Stafford• HWB - Alison Liver• SBS - Sam Giove

Student reps

• Review of the student rep system• Student Rep Management Group

Activities

Employability

• Hallam Award / Careers• Volunteering• Activities (Societies, Art & Culture, Community, RAG)

• Enterprise• Sport• Student Engagement Framework

What we all see during the elections                     - http://www.youtube.com/watch?v=KwOznSuuH70- http://www.youtube.com/watch?v=T5Yth22kYRg

How the elections benefit the candidates

How the elections benefit students and empower their voice

Elections

Welfare!

- Nightline

- Welfare Wednesdays

- Hallam Head Space

- Advice Centre

- Campaigning

Any Questions?

NUS Extra card

Open to all University Staff!!

NUS Extra card• £12• On average it saves a

student £525• 60 discounts!• www.nus.org.uk

Feedback

And what's next?

Mince Pies and Refreshments!