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carbonfive.com
The Human Element
Courtney Hemphill & Janet Brunckhorst
@chemphill @janakin @carbonfive
Organizational Assessments to Improve Team Performance
Wasting human effort is deeply disrespectful.
What problems are we facing?
“Leadership requires creating conditions that enable employees to do the kinds of experimentation that entrepreneurship requires”
- Eric Ries, The Lean Startup
Psychological Safety
ClearGoals
Product Oriented
Build Learn
Measure
Build Learn
Measure
MeasureFind your focus
Goals are measured as decisions made and released
to the real world.
Area of Focus
Build Learn
Measure
LearnThese are not “soft” skills
Retro
5 why’s5 Whys
Hypothesis
Build Learn
Measure
BuildTake action
Reversible Risk
Pairing
Experiment
Build Learn
Measure
Measure
Before After
A great culture is to employees as a great product is to customers.
carbonfive.com
Thanks!Courtney Hemphill & Janet Brunckhorst
@chemphill @janakin @carbonfive
Resources● Radical Candor: be a Kick-Ass Boss Without
Losing Your Humanity by Kim Scott● Radical Focus: Achieving Your Most Important
Goals with Objectives and Key Results by Christina Wodtke
● Deloitte Millenial Survey 2017● Product dartboard
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