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The Modern Workplace -

The Evolution of Business Productivity

David TottenOffice 365 Solution Sales Director,

US Corporate Accounts, Microsoft

T H E W O R L D H A S C H A N G E D

O F T H E F O RT U N E 5 0 0

I N 1 9 5 5 …

%89A R E G O N E

T H E W O R L D I S N O W A

G I A N T N E T W O R K

INFORMATION MOVES SLOWLY

COMMAND AND CONTROL

T R A D I T I O N A L H I E R A R C H I E S

INFORMATION TRAVELS FAST

LEARN AND ADAPT

R E S P O N S I V E N E T W O R K S

F IXED WORKFORCES

S ILOED TEAMS

T R A D I T I O N A L H I E R A R C H I E S R E S P O N S I V E N E T W O R K S

LEVERAGE THE ON -DEMAND

GLOBAL TALENT POOL

Always mobile, always moving

Collaborate early, often, and always

Grown up on social networks

T H E M O D E R N S T U D E N T

60 If you can work from

anywhere, what is the role

of the modern workplace?

O F D E S K S A R E V A C A N T

%

People value communities of

innovation that provide access to

knowledge and accelerate their

learning6xC O W O R K I N G S P A C E S

M O D E R N CO L L A B O R AT I O N

M O D E R N M E E T I N G S

MO D E R N CO N T E N T

C R E AT I O N

M O D E R N M O B I L I T Y

2013 2014 2015 2016 2017 20192018

20

15

10

5 INTERNET OF THINGS

PC, SMARTPHONE & TABLET

GROWTH OF CONNECTED DEVICES

1=1 BILL ION UNITS

0

442020

ZETTABYTES

OF DATA4.42013

0.162006

1 ZETTABYTE = 1 B TERABYTES

S AT YA N A D E L L A

W H AT I S S C A RC E

I N A L L O F T H I S A BU N DA N C E

I S H U M A N AT T E N T I O N

68v

I N F I N I T E DATA ,

A PPS A N D D E V I C E S

— F I N I T E T I M E

M O D E R N W O R K S P A C E

P E R S O N A L I Z E D

I N S I G H T

M O R E F R E E D O M

M O R E S E C U R I T Y R I S K S

POLICY TIP NOTIFICATION

End-user alert

POLICY TIP NOTIFICATION

Compliance Team notif ication

M O D E R N W O R K S P A C E

P E O P L E C E N T R I C

CO M P L I A N C E

Monthly updates

Deliver new features and value

Minimize upgrade projects

IT Controls and insight using First Release

Accelerate adoption via Success Center

Approximately 3 year cycle

New features and value at major updates

Interim Service Packs

Next release targeted for H2 2015

A LWAYS

E V O LV I N G

UNIVERSAL APPS FOR WINDOWS

EXPANDED DLP

MODERN APPS FOR ANDROID

OFFICE FOR MAC

UNLIMITED ONEDRIVE w/OFFICE 365INTUNE UPDATES

SKYPE CONNECTIVITY

DELVE AND OFFICE GRAPH

OFFICE 365 VIDEO

ENCRYPTION AT REST

UNIVERSAL APPS FOR WINDOWS

EXPANDED DLP

MODERN APPS FOR ANDROID

OFFICE FOR MAC

UNLIMITED ONEDRIVE w/OFFICE 365

INTUNE UPDATES

SKYPE CONNECTIVITY

DELVE AND OFFICE GRAPH OFFICE 365 VIDEO

ENCRYPTION AT REST

ALWAYS EVOLVING

2015 H2

Office universal apps for Windows 10

Office 2016 release

Exchange Server v.next release

SharePoint Server v.next preview

OneDrive for Business sync v.next

Office for Mac

Office for Mac v.next Preview

Office 2016 Preview

Office Sway for consumers

Office 365 DLP & security enhancements

Office Graph extensibility

Skype for Business

2015 H1

UP NEXT IN 2015

Social Email

Work Smarter

Security and compliance

F U T U R E O F E XC H A N GE

Real-time co-authoring

Expanded Data Loss Prevention tools

Self-service predictive analytics and forecasting

O F F I C E C L I E N T

Simple cloud based attachment sharing

Tell Me

Familiar experience and user love of Skype

Security, compliance and control of Lync

S K Y P E F O R B U S I N E S S

Yammer integration

Newsfeeds

Dynamic sites

S H A R E P O I N T

$(2,000,000)

$(1,000,000)

$-

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

Initial Year 1 Year 2 Year 3

($113,361

)

$222,799

$1,719,923

$3,819,353

TOTAL COSTS TOTAL BENEFITS RUNNING TOTAL

$5.6M

163%three-year, risk-adjusted ROI

$1,348three-year, risk-adjusted NPV/user

7monthsfor Office 365 payback

468%Internal Rate of Return

For a composite 6,000 seat organization based

on surveys and interviews of actual Office 365

customers by Forrester Consulting.

IN NET PRESENT VALUE

OVER THREE YEARS

S U M M A RY O F T E IM I C R O S O F T O F F I C E 3 6 5

FUTURE VISIONP R O D U C T I V I T Y

M I C R O S O F T 2 0 1 5

OLD WORLD

Information scarce

Static hierarchies

Compete to win

Individual productivity

Focus on planning ahead

Efficiency of process

NE W WORLD

Information abundant

Dynamic networks

Collaborate to win

Collective value creation

Experiment, learn and respond

Effectiveness of outcomes

THE SHIFT

N I M BL E , H I G H LY M O B I L E , CO N V ER SAT I O N - DR IV EN E X P E R I ENCES

R A P I D LY B U I L D S H A R ED I N T EN T & R E S P O N SIV EN ES S

HUMANACTIVITY

DO MORE

TOGETHER

Enhance teamwork with multi-user

environments and digital canvases

designed for collaboration. Work more

effectively both shoulder-to-shoulder

and remotely

C O L L A B O R A T I V E

BE WITH ME

See through others’ eyes, and share

experiences in real-time and across

language barriers

C O L L A B O R A T I V E

HIGH EMPATHY

PRESENCE

Collaborate naturally across distances,

and interact with the same things as if

you were in the same room

C O L L A B O R A T I V E

CONTE X TUAL

INFORMATION

SERVICES

Stay current, focused and productive

with the right information and

capabilities delivered at the moment of

need

I N T E L L I G E N T

SMART PERSONAL

ASSISTANCE

Personal digital agents and

predictive intelligence services help

you focus on what’s important,

eliminate rote tasks and reach

desired outcomes faster

I N T E L L I G E N T

WORK WITH

RE AL-TIME DATA

Invoke, visualize and model with

real-time data to gain insights on-

the-fly, support your discussions and

make better decisions

I N T E L L I G E N T

MIXED NATURAL

INTERACTIONS

Interact with content and services on

your terms, using fluid combinations of

touch, voice, gesture, gaze, ink and

traditional inputs to get your work done

N A T U R A L

HOLOGRAMS

IN MY WORLD

Interact in new ways with live 3D

holograms placed in your world and

contextual interfaces that augment

your tools and surroundings

N A T U R A L

MODERN

E XPRESSION

Easily capture and express ideas

on-the-fly. Create beautiful,

interactive content across formats

using intelligent design engines and

dynamic, live data

N A T U R A L

M O B I L E

SECURE

MOBIL IT Y

Move your experiences fluidly and

securely across locations and devices.

Rehydrate devices and environments

with your cloud-based workspaces

ADAPTIVE

MOBIL IT Y

Extend and augment your experiences to

create richer modes of interactions by

taking advantage of the internet of things

and connected devices in your

environment

M O B I L E

T H E W O R L D H A S C H A N G E D

CRM

database

Complexity in modern marketing organizations

E-commerce platform

Cross-channel experience consistency

Campaign

managementWeb

analytics

Creative design

Lead

managemen

t

Mobile

marketing

Social media marketing

Conversion point optimization

Email marketing

Content / nurture marketing

Ad networksSEM / PPC

Marketingautomation

Retention programs

Cross- / up-sell campaigns

Revenue performance

analytics

Sociallistening Community

manager

Web content management

Emailmarketer

Social marketer

Businessanalyst

Adagency

SEO/SEMagency

CMO

Today’s technology trends are sparking opportunity

58%of new IT investments

will directly involve

business executives

in 2013

80%of new IT investments

will directly involve

business executives

by 2016

70%of CIOs will

embrace a cloudfirst strategy

in 2016

Businesses must employ a connected

strategy—across mobile, social, cloud,

and information—to remain competitivemobile

social cloud

information

#1 tech priority

for both IT execs and

BDMs: “Improve

the use ofand analytics

to improve business

decisions and

outcomes”

data

Internet of things“Smart” assets will

make processes

more efficient, give

products new capabilities, and

spark novel business models

Mobile devices:

new primary design

point for end-user

access

Apps

85% of CxOsview IT department as key resource

for achieving strategic goals

The CMO is transitioning to a technology leader

“By 2017 the CMO will spend more on IT than the CIO.”• Laura McLellan, Gartner Research Vice

President

of organizations today have a

Chief Marketing Technologist

48

81%

CMOs top concern: Customer Experience

49

• Top marketing tech investments:

• Next 5 years: Transition from traditional marketing/selling to digital, buyer-driven everything

Analytics

Digital Marketing

End to End Customer Experience

Marketing Automation/Connected Marketing

Mobile

But Marketing teams

are drowning in

technology choices

Jan 2014 947 cos.

Jan 2015 1876 cos.

Microsoft Marketing Solutions

Bring customers into focus.

Transform big data into actionable data.

Cloud-first, mobile-first business.

Optimize for productivity.

Connect in moments that matter.

Making ads work, not just making more ads.

Bring these 3 elements together. Marry the power of IT and the insights of marketing.

Marketing Analytics

Digital Marketing

CMO

USE CASE #1

I need to

know what’s

going on

with our

website

& social

presence.

Marketing Analytics

Interactively visualize data

to uncover insights &

share in the cloudAdd predictive analytics to your

reports for forecasting and

population plotting

Access touch-first reports across

devices, anywhere for Mobile BI

Digital Marketing - My Shoe Shopping Journey

Special Offer EMail

Search

Social Channels

Store

Price Comparison

Mobile

eCommerce Shop

DealSocial Channels

eCommerce Shop

Special Offer EMail

Mobile

Talk

Store

Coupon

EMail Campaign

Display AD Campaign

Re-Targeting Campaign

Social Listening

Coupon Campaign

Social Media Campaign

Data Driven Targeting Campaign

Up Selling Campaign

Cross Selling Campaign

Shoe Magazine

RTAAgency/Networks

Agency/Networks

DMPAgency/Networks

DMPDMPAgency/Networks

DMPAgency/Networks

Insights, Predictive Modelling, Unified View of each Lead/Customer

Nike

61

Collaboration

Marketing Operations and Collaboration

Content Calendaring

Social• Multichannel Campaigns

• Optimize budget allocation

• Resource Management

• Schedule ads, book media

• View tasks/calendar

• Accept tasks, report status

• Record time

• Lead Management/Scoring

• Collaborate with others in

Creative Services

Communications

Content

Management

Document Management

Marketing

Analytics

PEOPLE CENTRIC

COMPLIANCE

PERSONALIZED

INSIGHT

MODERN

COLLABORATION

T H E M O D E R N W O R K P L AC E

THANK YOU.