The Scottish Approach to Service Design · 2017. 10. 3. · to Service Design . 2007 1999 SCOTTISH...

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The Scottish Approach to Service Design

2007

1999

SCOTTISH GOVERNMENT

RESTRUCTURES

FIRST ELECTIONS TO NEW

SCOTTISH PARLIAMENT

2011 ‘SCOTTISH APPROACH TO

GOVERNMENT PUBLISHED

2011 SCOTTISH APPROACH TO

GOVERNMENT PUBLISHED

CO-

PRODUCTION

CONTINUOUS

IMPROVEMENT

ASSET BASED

WORKING

THE PROBLEM

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