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ON PAPERSince 1994, Networking+ has been the UK’s ONLY magazine to offer an in-depth focus on voice &data networking for enterprise users. With 2014 marking its 20th year, Networking+ continues todeliver independent & incisive editorial, giving its readers crucial insights into the technologies &business of networking.
Publishing monthly issues allows us to explore the story behind the headline, often with surprisingresults. This assures our readers of mature, balanced & practical insights, plus a depth that ofteneludes other media. In an industry where fierce commercial pressures have seen many rival magazines come & go, Networking+ still thrives as a unique, paper-based publication.
ON EMAILLaunched in 2009, Networking+ News Extra delivers up-to-the-minute headlines & comment directly to the in-boxes of more than 22,000 networking professionals. It offers the hottest news in between our print issues, & enables a quick call to action by allowing enterprisenetwork buyers & specifiers to respond directly to your message with a simple click.
ONLINEThe all new Networking+ website augments our already strong, recognised & respected brandto create a unique online community of IT, comms and networking buyers & specifiers.
www.networkingplus.co.uk* has been designed to reflect the increasing importance of ICT & networking as a business enabler. Whether you’re managing the myriad of devices that workersare bringing into the workplace, cloud computing, or implementing a global private network,www.networkingplus.co.uk will be on hand 24/7 with news, tips, case studies, white papers, expert industry opinions & a rich archive of historial content to help guide your strategic thinking.
*Due to be launched Q1 2014
THREE PLATFORMS.ONE MESSAGE
THE READERNetworking+ on paper, on email & online offers a unique media combination. By leveraging ourthree platforms, you can put your products & services in front of more than 30,000 comms networking and IT professionals across the UK enterprise marketplace. Each month 17,000copies of Networking+ will be posted to the desk, 22,000 email newsletters will be sent to theinbox and the Networking+ website will be available 24 hours a day, 7 days a week.
Our community is made up of your customers. They purchase, select & influence the specification of voice & data products/services for increasingly complex enterprise, campus,and national and international networks.
The Networking+ readership on paper, on email & online is made up of key decision makers,buyers & influencers. Here’s what they do:
REACHING YOUR TARGET AUDIENCE
• Banking • Finance • Leisure • Utilities •Oil & gas • Engineering • Construction •Architecture • Travel • Media • Chemical• IT • Retail & distribution • Shipping •
Logistics •Education • Business services •Training • Agriculture • Manufacturing •
Telecoms • Service industries • Design & engineering • Equipment makers• Systems integrators • Network operators
• Major installers • Consultancies •Value-added resellers
WORK IN THEPRIVATESECTOR
59%
• Education • Emergency services •Healthcare • Central government • Local & regional government • Public utilities •
Military • DefenceWORK IN THEPUBLICSECTOR
41%1%
17%
27%
8%42%
5%
Managers 42%Engineers 27%Directors 17%Consultants 8%Technicians 5%Other 1%
CORE FOCUSFor 20 years, the strength & quality of the editorial has remained a keyfocus for Networking+. Our core areas of expertise are based upon fourmain aspects of developing voice & data networks for enterprise:
� Building the network: premises infrastructure� Running the network: hardware� Maintaining the network: network intelligence� Scaling the network: expanding connectivity
Within each of these aspects, our all encompassing coverage spans the following product & technology areas, and issues affecting networking:
� Fixed LANs & WANs� WLANs� MANs� PSNs� Unified Communications� Data centres� Cloud � Virtualisation� Security� Business continuity � Disaster recovery� Management, monitoring & optimisation� Storage� Training & career development
OUR EDITORIAL EDGEby Ian Grant
register online @ www.networkingplus.co.uk to receive your free monthly copymanaged
Reducing the box countHow virtualisationand cloud platformsare paying off Real World Networks,p9�
WAN optimisationAre software definednetworks the answerto dealing with thedata deluge?Feature, pp10-13�
The government is to spend close to £180min pursuit of a 10 per cent share of a global$400bn market for Smart City technologies.But the report on which it is basing itsinvestment fails to address the networkinfrastructure that is expected to support it.The report, by consulting engineers Arup,outlines the benefits of “smartening” water,waste, energy, transport and assisted livingin cities. It adds that UK firms could earnbillions exporting Smart City technologyand skills, but nowhere does the phrase“communications infrastructure” appear.Department of Business, Innovation andSkills officials said Research Councils UKis spending around £95m on exploringsmart city concepts. In addition, theTechnology Strategy Board is setting up aFuture Cities Catapult in London and will
invest £50m over five years. It has alreadyspent £33m on future city demonstratorsthat were carried out earlier this year. Other government-funded projectsinclude transport schemes to promoteintelligent systems and smart ticketing,the roll out of telecare and telehealth inthe NHS, and the introduction of smartmeters by 2020. Telefónica and Arqivawill get more than £2bn for standalonenetworks to carry the UK’s smart meterdata traffic (see News, July/August). Thisraises questions over the fitness forpurpose of the broadband networks nowunder construction. Many Smart City projects will rely onreal-time data flows and responses withredundant links where human safety is afactor, such as traffic control. This implies
www.networkingplus.co.ukN O V E M B E R 2 0 1 3
The London Stock Exchange (LSE) hasbought a NexxCom Wireless low latencymillimetre wireless network to connect itsCity data centre with Equinix London inSlough. It hopes the deployment will helpit cope with high-frequency trading traffic.The link uses the specialist ultrabroadband network vendor’s thirdgeneration proprietary radio technologyto cut latency to under 300 microseconds– claimed to be 30 to 40 per cent fasterthan fibre – and provide a totalthroughput capacity of 1Gbps for clients.
The service, which will be shared amongtraders, is due to go live in November. LSE head of IT business developmentNigel Harold says the NexxCom dealshows the LSE’s commitment to meetingcustomer demand for wirelesscommunication services. “It will allowparticipants to manage activity moreefficiently across multiple venues,” he said.NexxCom founder and chairman SalBenti adds that the LSE deployment islikely to be the start of a Europe-widenetwork of low-latency links. �
LSE turns to NexxCom for faster-than-fibre wireless network
Government Smart Cities planignores network infrastructure
F I X E D & W I R E L E S S N E T W O R K S F O R E N T E R P R I S E U S E R S
using a different network from the shared‘best efforts’ networks now being rolledout, where contention and latency maydisrupt operations.CityFibre is about to invest £30m in afibre backbone network in Peterborough(see p4), and the city’s immediate priority isto make fibre available to its businesscommunity and public sector. COO MarkCollins says: “Peterborough councillors areforward-thinking, and Smart City projectsare integral to our discussions with them.”He expects wireless, especially Wi-Fi, tooverlay the fibre network and become a keycomponent of many Smart City initiatives.Mani Manivannan, an associate withArup, says telecoms providers andtechnology suppliers will be key
stakeholders and actors in Smart Citydeployments. He believes that only a fewmay need more rigorous performancemeasures, and that it is likely that non-deterministic protocols, such as EthernetTCP/IP, will support the majority ofapplications, with some smart grid servicesneeding deterministic protocols.“The economics of delivering TCP/IPand its historical omnipresence innetworks – such as municipal and publicWi-Fi access, xDSL and cable, trunkedpublic telecoms, and over 3G/LTE – meanthat many applications will leverage this,rather than require more expensive orharder to deliver deterministic protocols,”says Manivannan.
(continued on p2)
Olympic legacyLondon 2012equipment recycledfor World WildlifeFund’s head officeNews, p2�
Off-the-shelf, p14�
Data storage A safe and reliable place to store all your growing bits and bytes
Metronet’s ‘Fi-Wi’ network for Manchester’sSuperConnected City project could be afoundation for making it a Smart City.
7 Page 1
by Rahiel Nasir
register online @ www.networkingplus.co.uk to receive your free monthly copy managed
All in a good causeHow IT networks arehelping not-for-profitorganisations Real World Networks,p9�
The future PSNWhere does thegovernment’s PublicServices Networkgo from here?Feature, pp10-13�
The cyber crime threat facing UK companiesis increasing, according to Science MinisterDavid Willetts. His warning comes as a newsurvey from the Department for Business,Innovation and Skills (BIS) reveals that thecountry’s top firms are not consideringcyber risks in their decision making.
In August, the BIS sent its cybergovernance health check to the FTSE 350companies via the UK’s six largest auditfirms. The findings were published in theUK Cyber Standards report last month. Itsays that 62 per cent think their boardmembers are taking the cyber risk veryseriously, while 60 per cent understandwhat their key information and data assetsare. But it also found that only 14 per centare regularly considering cyber threats, witha significant number not receiving any
intelligence about cyber criminals.Malcolm Marshall, head of information
protection and business resilience forauditing firm KPMG, says: “We found awide range of board level views. Somesenior executives see cyber security asboring, some see it as sexy, others as over-hyped, and still more as a necessary evil.The one consistency is that they arestruggling to find the right balance betweenmanaging risk and making investments in aworld where the threats constantly change.”
The BIS found that organisationspredominantly cited commercial andbusiness reasons for their lack of adoptionof cyber security standards and theinvestment in external certification. “Thissuggests a perceived lack of claritysurrounding the business case for cyber
www.networkingplus.co.uk D E C E M B E R 2 0 1 3
IT departments are significantly under-estimating the budgets allocated to tech-nology in other parts of the organisation,as more business leaders bypass the CIOand IT staff to execute their own projects.That’s according to member-basedadvisory firm CEB which surveyed 165organisations who together account forover £29bn in IT spending.
CIOs reckon that the IT spend from otherdepartments represents another 20 per centon top of the official IT budget. However,CEB says the real figure is closer to 40 percent. It found marketing, HR, operationsand finance departments are most likely todedicate their own budgets to technology.
For example, six to nine per cent of theoverall HR budget is now dedicated to IT,as businesses exploit the growing numberof cloud-based HR systems and look to
talent analytics to better understand bothexisting staff and new recruits.
CEB MD Andrew Horne says thatwhile the idea of ‘shadow spending’ haspreviously been seen as a threat, it isactually often a sign of healthyinnovation. He believes that it presents avaluable opportunity for IT to work moreclosely with business partners to developnew capabilities.
“Failing to recognise the extent towhich tech-driven projects are happeningoutside of the IT department can be a realworry, yet trying to maintain total controlis equally a step in the wrong direction,”warns Horne. “By getting this balanceright, CIOs can help the business to bemore flexible, identify potential costsavings, and ultimately implementchange and innovation more easily.” �
CIOs should not fear ‘shadowspending’ by other departments
UK’s top firms are not doingenough to tackle cyber threats
security standards. No standard reviewedas part of this research incorporated a
business case element,” says the report.(continued on p2)
Doctor on callLancashire TeachingHospital trialstelemedicine systemfrom ImerjaNews, p2� Off-the-shelf, p14�
Left on the shelfEnclosures that offermore than just cupboard space for your IT equipment
F I X E D & W I R E L E S S N E T W O R K S F O R E N T E R P R I S E U S E R S
One of the questions the Department of Business, Innovation and Skills asked organisationswas about the priorities they place on their business aims. The term ‘cyber security’ wasdeliberately not used; instead it was referred to as ‘safeguarding of information assets’.
SOURCE : UK CYBER STANDARDS RESEARCH REPORT, NOVEMBER 2013, BIS
1st Priority % 2nd Priority % 3rd Priority %
Business Objective
Finan
cial
Man
agem
ent
Proc
urem
ent
Don’t
know
Other
Custom
er ser
vice
Reve
nue
(Sal
es Lev
els)
Safe
guar
ding
of
Info
rmat
ion
Asset
s
Gover
nanc
e/M
anag
emen
t
Tech
nolo
gy a
nd
Inno
vativ
e de
sign
Qualit
y
Opera
tions
Pro
port
ion
of
Resp
on
ses
40%
35%
30%
25%
20%
15%
10%
5%
0%
Peop
le
2%
3%
10%
5%
12%
3%
10%
9%
5%
6%
3%
7%
5%
10%
6%
6%
8%5%
3%1%
10%
4%
3%
6%
11%
15%
13%
14%
12%
1%
4%
3%
12%
4%
5%
12%
Mar
ketin
g
Lega
l and
Com
mer
cial c
ompl
ianc
e
6%
7%
3%
by Ian Grant
register online @ www.networkingplus.co.uk to receive your free monthly copymanaged
Medically fit networks
How IT systems
can help improve
health services
Real World Networks,
p9�
FeaturesModular data
centres. PLUS,
training: get your
head in the cloud
Features, pp10-17�
The Scottish government’s attempt to buy a
new public service network that would save
it £300,000 a month has ended up in court.
The Capital and Updata Infrastructure
consortium tendered the highest-scoring bid
for the Scottish Wide Area Network
(SWAN) contract (News, Dec 2012). Other
bidders were the incumbent, BT, and a joint
venture between Cable & Wireless
(Vodafone) and Virgin Media Business.
A Scottish government spokesman says
that BT has taken the procuring body,
NHS National Services Scotland (NSS) to
court, alleging NSS was not transparent in
the scoring process for the bids. BT is
calling for the tender to be re-run or for
NSS to pay it £20m in damages.
NSS has applied for an urgent dismissal
to enable it to award the contract and
speed up the savings. It had hoped that
work on SWAN would begin in April.
A Capita spokesman said: “We are
aware of the legal challenge. It is a matter
of public record that Capita has
participated in the bid process for the
provision of Scotland’s wide area network
but, until the SWAN board confirms its
decision on the preferred bidder, it would
be inappropriate for us to comment.”
BT is already receiving at least £264m in
public money for rolling out next-
generation broadband access under the
£410m Digital Scotland project. At the time
of writing, the telco did not respond to our
invitations to comment on the SWAN tender.
Under the initial ‘Vanguard’ contract,
NHS Scotland, Education Scotland and
six local authorities will join the new
www.networkingplus.co.ukJ A N U A R Y 2 0 1 4
Traditional IT models are under threat
with 31 per cent of SMEs currently using
non-license-based solutions compared to
16 per cent in 2005, according to research
by Scale Computing. In a survey carried
out for the infrastructure provider by
Vanson Bourne, it’s predicted that this
will rise to 36 per cent by 2015.
The study of senior IT personnel in 200
UK firms found that 48 per cent reported
their budget was not enough and that
smaller firms had less scope when it came
to cutting costs. “The major IT vendors
have for a long time forced enterprise
solutions on small and mid-market firms
and made them pay through the nose for
software for too long,” claims Jeff Ready,
CEO, Scale Computing. “Today, small and
mid-market businesses realise there’s an
alternative, and they no longer have to pay
for expensive infrastructure systems.”
This contrasts sharply with large
businesses. Ninety-nine per cent of
respondents agreed to some extent that
large organisations have a reputation for
buying “big name” brands, as their IT
decision-makers believe that by doing so
they will become more employable.
Ready says: “Traditional IT has been
brainwashed into thinking that paying
more money for big brand names is value
for their business. The reality is that there
is a new breed of IT emerging, which is
savvy enough to understand that the
alternatives are good enough, and they no
longer have to pay for licences.”
Seventy-six per cent of respondents
said that the aim with most of their IT
systems was to have a robust, scalable
infrastructure that achieves competitive
parity at minimum cost. As a result, Scale
Computing says it’s no surprise that some
form of licence-free IT is the preferred
option for 69 per cent of IT heads. �
Threat to traditional vendor model
as SMEs look to open source
F I X E D & W I R E L E S S N E T W O R K S F O R E N T E R P R I S E U S E R S
SWAN. The contract is valued at around
£110m, but the winner could take home
£325m as more public sector bodies join
during its six-year lifetime. The NSS said
in a statement there is already a “good
pipeline” of other organisations
committed to participating because of the
possible savings.
The NHS has 150,000 staff in Scotland
alone, according to the government
spokesman who added: “Ultimately, the real
value of the network is in creating a standard
platform for the whole public sector –
economies of scale, common technologies,
savings, integration possibilities, so that
would [mean] thousands more staff.” �
Dark fibre fuels future
Zayo to install
London-wide dark
fibre network for
SSE Telecoms
News, p2�
The Court of Session at Parliament House, Edinburgh, where Judge Malcolm is hearing BT’s
complaint against the NSS’ system for scoring bids for the Scottish Wide Area Network.
PHOTO: MACCOINNICH APRIL 2005 & USED UNDER CREATIVE COMMONS LICENCE.
BT goes to court over SWAN
tendering process
Net+ 1401 p1 (cover) AM RN NEW
.qxd 29/1/14 16:07 Page 1
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