Training Programme - Awarding · Tags: Training Programme, Malpractice Day 2 Malpractice...

Tags: Training Programme, Malpractice Day 2

Malpractice investigation interviewing and management (Day 2)

Date: 19 April 2018

Time: 10.15 am -16.30 pm

Venue: 11th Floor, Beaufort House, 15 St Botolph Street, London EC3A 7BB

10.15 – 10.30 Introduction and Welcome

Scope, objectives and other considerations

Day 1 Recap

10.30 – 11.15 Investigation Interview Techniques 1 – The Cognitive Interview (presentation and demonstration)

11.15 – 12.15 Cognitive Interview Brief and Practise

Delegate Role Play/exercise

Plenary Feedback through Observers

12.15 – 12.30 Taking a witness statement

Demonstration

12:30 – 13:00 Lunch

13:00 – 13.45 Investigation Interview Techniques 2 – Conversation Management (presentation, discussion and demonstration)

13.45 – 14.45 Conversation Management Interview brief and practice

Delegate role play

Plenary feedback through Observer

14.45 – 15.30 Common concerns – Expert Interviews

Ground covered will be related to context and will include questions form delegates covering issues such as:

Serious Malpractice – Likely issues, typical signs

Difficult situations faced

Handling witness representatives

Seeking legal advice/support

15.30 – 15.45 Question Forming

15.45 – 16.00 Establishing an investigation team

Training Programme

Tags: Training Programme, Malpractice Day 2

Key considerations

Tools and resources

16:00 – 16.15 Investigation Recap and Reporting Procedures

Essential communications

o Colleges/Centres/Training Providers concerned

o Ofqual/other stakeholders

Reporting and follow-up requirements

16:15 – 16.30 Plenary, Responses to Questions, Summary of issues and Discussion

16.30 Feedback and close

Morning and afternoon breaks will be scheduled in agreement with the group.