Transformational Organization Change Final Model Final

Transformational Organization Change Model

Training Module

Developed by

Beverly Barham

May, 2010

Comparing the growing of an organization with the growth and nurturing of a hearty fruit-bearing tree

• Components of Healthy Fruit-Bearing Tree– Root system (Leadership)– Trunk and branches (Managers/Supervisors)– Leaves and buds (Work Units, Teams, Individual

Employees)– Fruit (Product/Service)

• Nutrients– Resources (Equipment, Funding, Training and

Development opportunities– Water (Communication)– Enrichment of Soil (Knowledge sharing, Creativity,

Innovation, Collaboration)

• Environment– Culture (Internal, External)– Climate (Internal, External)

• Harvest– Quality (Product/Service)– Yield (Superior use of resources/Forecasting future needs

Metaphorical

Comparison

Visual modeling

for deeper understanding

of growing an agency that not

only survives, but thrives.

Fruit Producing Buds

Leaf Development and Expansion

Trunk Growth and Strength

Root System Health

[RO

OT

S]

[TR

UN

K]

[CR

OW

N]

TREE GROWTH ZONES

Root System

Leadership

Understanding Self

Understanding Others

Understanding Leading in the Information Age

Leadership Development Tools

Understanding Self

• Self-Assessment of Leadership Skills

• Self-Assessment of Personal Traits

• Vision and Values

• Commitment

• Communication Skills

Leadership Development Tools

Understanding Others

• Maslow’s Hierarchy of Needs

• Value of Diversity in the Workforce

• Motivating a Multiple Generation Workforce

Leadership Development Tools

Understanding Managing in the Information Age

• Understanding Social Networking

• Understanding the Value of Collaboration

• Understanding How to Create, Engage and Develop a Dynamic Workforce

• Understanding How to Unleash Creativity

Trunk and BranchesDivision/Department Managers

Understanding Self

Understanding Others

Understanding Managing in the Information Age

Management Development Tools

Understanding Self

• Self-Assessment of Management Skills

• Self-Assessment of Personal Development Needs

• Communication Skills

• Continual Development of Management Techniques

Management Development Tools

Understanding Others

• Maslow’s Hierarchy of Needs

• Value of Diversity in the Workforce

• Discovering Hidden Talents and Creativity

• Motivating a Multiple Generation Workforce

• Assessing Training and Development Needs

Management Development Tools

Understanding Managing in the Information Age

• Understanding Social Networking

• Understanding Collaboration

• Understanding Knowledge Transfer

• Understanding Working in Teams

MOLDING A CREATIVE WORKFORCE:

HOW-TO GUIDE FOR LEADERS AND MANAGERS

Leaves and BudsIndividual Employees, Work Units, TeamsCROWN

TeamsEmployees

Work U

nits

Employees• Assessment of Skills and Abilities• Work Environment• Training and Development• Self Development• Working with Others• Work/Life Balance

Work Units• Fixed or Flexible• Working Across

Borders• Idea Sharing• Cross Training• Communication• Collaboration

Teams• Forming teams• Working Effectively as a Team• Temporary or Long Term• Within Work Units, Boundary

Crossing, Global

Employees

• Assessment of Skills and Abilities

• Work Environment

• Training and Development

• Self Development

• Working with Others

• Work/Life Balance

Work Units

• Fixed or Flexible

• Working Across Borders

• Idea Sharing

• Cross Training

• Communication

• Collaboration

Teams

Forming Teams

Working Effectively as a Team

Temporary or Long Term

Within Work Units

Boundary Crossing

Global

How-To Guide for AllEmployees in the Workforce

Finding Your Inner

Creativity

Fruits of the LaborQuality of Product/Service

Customer LoyaltyEmployee Loyalty

Quality of Product/Service• Dependent on Workforce Production• Dependent on Trained and Motivated Workforce• Dependent on Commitment of Management and Leadership to Meeting Workforce

Resource and Training Needs

Customer Loyalty• Dependent on Quality of Product and Service• Dependent on Communication with Customer

Employee Loyalty• Dependent on Employer Commitment• Dependent on Work/Life Balance• Dependent on Commitment to Organization

Mission and Vision

Quality of Product/Service

• Dependent on Workforce Production

• Dependent on Trained and Motivated Workforce

• Dependent on Commitment of Management and

Leadership to Meeting Workforce Resource and Training Needs

Customer Loyalty

• Dependent on Quality of Product and Service

• Dependent on Communication with Customer

• Dependent on Commitment to Customer Satisfaction

Employee Loyalty

• Dependent on Employer Commitment

• Dependent on Work/Life Balance

• Dependent on Commitment to Organization Mission and Vision

Creating anOrganizational Culture Empowered toTransform

Hardiness

Nutrients

Rain

Sunlight

Communication

Communication

Communication

Communication

Communication

How Important is Communication?

COMMUNICATIONIS THE MOST VITAL ELEMENT FOR GROWING THE ORGANIZATION

It is the life-giving vehicle that circulates the flow of ideas (much like water rains down to nourish the tree roots and is absorbed back up into the atmosphere to rain down again and revitalize the roots).

Water (Rain)

Continual Circular

Flow Throughout

the Organization

Nutrients

Values

Culture

Collaboration

Knowledge Transfer

Training & Development

Resources

Sunlight

• Transparency

• Diversity

• Open- mindedness

• Creative Environment

• Freedom to take Calculated Risks

• Global Connectedness

Hardiness

Strategic Planning

Process Awareness

Aligned Resources

Commitment to Vision

Communication of Vision

Resilience and Adaptability

Transformational Organization Change Model

Co

mm

un

ication

Communication

Communication

Communication

Co

mm

un

icat

ion

Root SystemSelf-UnderstandingUnderstanding of othersIntegrityHonestyCompassionCommitment to Vision

NutrientsValuesCultureCollaborationKnowledge TransferTraining & DevelopmentResources

FruitServicesProductsCustomer SatisfactionEmployee EngagementEmployee Loyalty

HardinessStrategic PlanningProcess AwarenessAligned ResourcesCommunication of VisionResilience and Adaptability

WaterOngoing CommunicationCircular FeedbackFreedom to Share Ideas

SunlightTransparencyDiversityOpen- mindednessCreative EnvironmentFreedom to take Calculated Risks

Trunk/Branches Deputy Officers Division Directors ManagersSupervisors

Leaves/BudsWork UnitsWork TeamsIndividual Employees

One Transcendental Leader at a Time

Harnessing the Power of a Global Network of Transformational Organizations---one Transcendental Leader at a Time

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