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7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 1/16
Siebel Service Cloud
AE GGO_LAT_SOUTH_TECH
AE GGO_LAT_SOUTH_TECH
AE, AE,
AMERICAS_US_IBM_TP AMERICAS_US_IBM_TP
AMERICAS_US_IBM_TP, AMERICAS_US_IBM_TP,
AMERS_ASIA_HLDNG_LIPPER_DATA CONT_LIP_HLDNG_ASIA
AMERS_ASIA_HLDNG_LIPPER_DATA, EUR_GDN_HLDNG_LIPPER_DATA, GLO_OFFICERS_DATA,
GLO_TF_OWNERSHIP_DATA, GLO_TF_PROFILES_DATA,
AMERS_ASIA_HLDNG_LIPPER_DATA,
EUR_GDN_HLDNG_LIPPER_DATA,
GLO_OFFICERS_DATA,
GLO_TF_OWNERSHIP_DATA,
GLO_TF_PROFILES_DATA,
AMERS_CONTENT_SPEC_LIPPER CONT_LIP_SPEC
AMERS_CONTENT_SPEC_LIPPER CONT_LIP_SPEC
AMERS_LIPPER_PROD_SPC HD_DA2L_LIPP_WM
AMERS_LIPPER_PROD_SPC, AMERS_LIPPER_PROD_SPC,
AMERS_NYC_DDG AMERS_NYC_DDGAMERS_NYC_DDG, UKI_LON_DDG, AMERS_NYC_DDG, UKI_LON_DDG,
AMERS_PSG_AIS CTS_FULFILLMENT
AMERS_STL_UDM1 HD_UDM
AMERS_STL_UDM2, EUR_LON_NGTX, GLO_GDN_ECOWIN_SUPPORT, GLO_SERV_OPS,
GLO_SPS_ASG, NA_NYC_DA_2LN, RAM_STL_DA_ESC,
AMERS_STL_UDM2, EUR_LON_NGTX,
GLO_GDN_ECOWIN_SUPPORT, GLO_SERV_OPS,
GLO_SPS_ASG, NA_NYC_DA_2LN,
RAM_STL_DA_ESC,
AMERS_STL_UDM2,RAM_STL_DA_ESC No Queue required for TL's
AR GGO_LAT_SOUTH_TECH
ASEAN_BKK_LIPPER_DATA CONT_LIP_ASEAN
ASEAN_BKK_LIPPER_DATA, GLO_LIPPER_DATA, GRCN_HK_LIPPER_DATA,
JP_TOK_LIPPER_DATA, CONTENT_ST_LIPPER
ASIA_BD_DISP ASIA_BD_DISP
ASIA_BKK_CRMSUP_DEV ASIA_BKK_CRMSUP_DEV
ASIA_BKK_CRMSUP_DEV, ASIA_BKK_CRMSUP_DEV,
ASIA_BKK_D3K_DEV ASIA_BKK_D3K_DEV
ASIA_BKK_D3K_DEV, ASIA_BKK_D3K_DEV,
ASIA_BKK_D3K_DEV, RAM_HPG_TPS_QSM, ASIA_BKK_D3K_DEV, RAM_HPG_TPS_QSM,
ASIA_BKK_D3K_DEV,ASIA_BKK_DTSUITE_DEV No Queue required for TL's
ASIA_BKK_IDN_CSC_DEV ASIA_BKK_IDN_CSC_DEV
ASIA_BKK_IDN_CSC_DEV, ASIA_BKK_IDN_CSC_DEV,
ASIA_BKK_PRODFEED_LIPPER_DATA CONT_LIP_PRODFEED
ASIA_BKK_RTA_DEV ASIA_BKK_RTA_DEV
ASIA_BKK_RTA_DEV, ASIA_CN_APPS_DEV, ASIA_CN_VAS_DEV, EUR_LON_IDN_DEV,
ASIA_BKK_RTA_DEV, ASIA_CN_APPS_DEV,
ASIA_CN_VAS_DEV, EUR_LON_IDN_DEV,
ASIA_CN_APPS_DEV ASIA_CN_APPS_DEV
ASIA_CN_CSSOPS CTS_CIS_SOLUTIONS
ASIA_CN_CSSOPS, EUR_BE_TAM, ASIA_CN_CSSOPS, EUR_BE_TAM,
ASIA_CN_DISP CTS_FULFILLMENT
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 2/16
ASIA_CN_DISP ASIA_HP_DISP_TP
ASIA_CN_VAS_DEV ASIA_CN_VAS_DEV
ASIA_DA_SPT_INV HD_DA 2L_INV_ASIA
ASIA_DA_SPT_INV, GLO_VESTEK, NA_NYC_BSC_CTRN, NA_NYC_DA_IMSPT,
UKI_LON_BSC_CTRN,
ASIA_DA_SPT_INV, GLO_VESTEK,
NA_NYC_BSC_CTRN, NA_NYC_DA_IMSPT,
UKI_LON_BSC_CTRN,
ASIA_DAM_CSO ASIA_DAM_CSO
ASIA_EASIA_EQ_DATA CONT_ETI_EASIA
ASIA_EASIA_EQ_DATA, BLR_TSDB_DATA, GLO_ICW_ETI_DATA, GLO_TF_ETI_DATA,
RAM_LATAM_ETI_DATA,
ASIA_EASIA_EQ_DATA, BLR_TSDB_DATA,
GLO_ICW_ETI_DATA, GLO_TF_ETI_DATA,
RAM_LATAM_ETI_DATA,
ASIA_FIXEDINCOME_DATA CONT_FI_ASIA
ASIA_FIXEDINCOME_DATA, EUR_FIXEDINCOME_DATA, EURNA_BLR_TCFI_DATA,
GLO_BLR_FI_DATA, GLO_FXMM_DATA, GLO_OTC_CONTRIBUTIONS_DATA,
RAM_LATAMFIXEDINCOME_DATA,
ASIA_FIXEDINCOME_DATA,
EUR_FIXEDINCOME_DATA,
EURNA_BLR_TCFI_DATA, GLO_BLR_FI_DATA,
GLO_FXMM_DATA,
GLO_OTC_CONTRIBUTIONS_DATA,
RAM_LATAMFIXEDINCOME_DATA,
ASIA_HK_DDG_DEV ASIA_HK_DDG_DEV
ASIA_HK_DDG_DEV, ASIA_HK_DDG_DEV,
ASIA_HK_DDS_DEV ASIA_HK_DDS_DEV
ASIA_HK_DDS_DEV, ASIA_HK_DDS_DEV,
ASIA_HK_DISP ASIA_HP_DISP_TP
ASIA_HK_DISP, ASIA_HK_DISP,
ASIA_HK_DISP,ASIA_IN_DISP ASIA_HP_DISP_TP
ASIA_HK_IMPSUP_DC CTS_SM_GLO
ASIA_HK_IMPSUP_DC, TBC, UKI, UKI_DUB_DISP, ASIA_HK_IMPSUP_DC, TBC, UKI, UKI_DUB_DISP,
ASIA_ID_DISP ASIA_ID_DISP
ASIA_IN_BLR_BSC_CTRN BSC_GLO
ASIA_IN_DISP ASIA_HP_DISP_TP
ASIA_IN_DISP, ASIA_IN_DISP,
ASIA_JP_DDG_DEV ASIA_JP_DDG_DEV
ASIA_JP_DDG_DEV, ASIA_JP_DDG_DEV,
ASIA_JP_DISP ASIA_HP_DISP_TP
ASIA_JP_DISP, ASIA_JP_DISP,
ASIA_JP_DISP,ASIA_TH_DISP ASIA_HP_DISP_TP
ASIA_JP_DISP_MEDIA_TP ASIA_JP_DISP_MEDIA_TP
ASIA_JP_DISP_MEDIA_TP, ASIA_JP_DISP_MEDIA_TP,
ASIA_JP_SST ASIA_JP_SST
ASIA_JP_SST, ASIA_JP_SST,
ASIA_JP_TAM CTS_CIS_SOLUTIONS
ASIA_JP_TAM CTS_VM_GLO
ASIA_JP_TAM, ASIA_JP_TAM,
ASIA_KR_DISP ASIA_IBM_DISP_TP
ASIA_KR_DISP, ASIA_KR_DISP,
ASIA_LK_DISP ASIA_LK_DISP
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 3/16
ASIA_MC_DISP ASIA_MC_DISP
ASIA_MNL_KOR HD_DA_INV_KOR
ASIA_MY_DISP ASIA_HP_DISP_TP
ASIA_NASIA_EQ_DATA CONT_ETI_NASIA
ASIA_NZ_DISP ASIA_IBM_DISP_TP
ASIA_NZ_DISP, ASIA_NZ_DISP,
ASIA_PH_DISP ASIA_PH_DISP
ASIA_SIN_DDG_DEV ASIA_SIN_DDG_DEV
ASIA_SIN_DISP ASIA_HP_DISP_TP
ASIA_SIN_DISP, ASIA_SIN_DISP,
ASIA_SIN_TSG_DEV ASIA_SIN_TSG_DEV
ASIA_SIN_TSG_DEV, ASIA_SIN_TSG_DEV,
ASIA_SYD_DA_2LN HD_DA2L_ASIA
ASIA_SYD_DA_2LN, ASIA_SYD_DA_CN, ASIA_SYD_DA_JP, ASIA_SYD_DA_KOR,
ASIA_SYD_HK_DA, ASIA_SYD_TECH_KOR, ASIA_SYD_TECH_XCN, ASIA_SYD_TECH_XHK,
ASIA_SYD_TECH_XJP, ASIA_SYD_TRAN, ASIA_SYD_UDM1, ASIA_TYO_IB, ASIA_TYO_IM,
ASIA_TYO_TECH_IBIM,
ASIA_SYD_DA_2LN, ASIA_SYD_DA_CN,
ASIA_SYD_DA_JP, ASIA_SYD_DA_KOR,
ASIA_SYD_HK_DA, ASIA_SYD_TECH_KOR,ASIA_SYD_TECH_XCN, ASIA_SYD_TECH_XHK,
ASIA_SYD_TECH_XJP, ASIA_SYD_TRAN,
ASIA_SYD_UDM1, ASIA_TYO_IB, ASIA_TYO_IM,
ASIA_TYO_TECH_IBIM,
ASIA_SYD_DA_ASEAN HD_DA_TH
ASIA_SYD_DA_ASEAN,ASIA_SYD_UDM1 No Queue required for TL's
ASIA_SYD_DA_CN HD_DA_CN
ASIA_SYD_DA_JP HD_DA_JP
ASIA_SYD_DA_KOR HD_DA_KOR
ASIA_SYD_DA_KOR,ASIA_SYD_TECH_KOR No Queue required for TL's
ASIA_SYD_DISP ASIA_IBM_DISP_TP
ASIA_SYD_DISP, ASIA_SYD_DISP,
ASIA_SYD_HK_DA HD_DA_HK
ASIA_SYD_SIRCA_TP ASIA_SYD_SIRCA_TP
ASIA_SYD_SIRCA_TP, ASIA_SYD_SIRCA_TP,
ASIA_SYD_TECH_ASEAN HD_TECH_ASEAN
ASIA_SYD_TECH_KOR HD_TECH_KOR
ASIA_SYD_TECH_XCN HD_TECH_CN
ASIA_SYD_TECH_XCN,ASIA_SYD_TECH_XHK,ASIA_SYD_TRAN No Queue required for TL's
ASIA_SYD_TECH_XHK HD_TECH_HK
ASIA_SYD_TECH_XJP HD_TECH_JP
ASIA_SYD_TECH_XJP,ASIA_SYD_TRAN,ASIA_SYD_UDM1 No Queue required for TL's
ASIA_SYD_TRAN HD_TRAN_ASIA
ASIA_SYD_UDM1 HD_UDM
ASIA_TH_DISP ASIA_HP_DISP_TP
ASIA_TH_DISP, ASIA_TH_DISP,
ASIA_TW_DISP ASIA_IBM_DISP_TP
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 4/16
ASIA_TW_DISP, ASIA_TW_DISP,
ASIA_TYO_BSC_CTRN BSC_GLO
ASIA_TYO_IB HD_IB_JP
ASIA_TYO_IB,ASIA_TYO_IM,ASIA_TYO_TECH_IBIM No Queue required for TL's
ASIA_TYO_IM HD_IM_JP
ASIA_TYO_TECH_IBIM HD_TECH_IBIM_JP
ASIA_VN_DISP ASIA_VN_DISP
AU_BKK_LIPPER_DATA CONT_LIP_AU
BLINE_DSP BLINE_DISP
BLR_ASIADERIVS_ETI_DATA CONT_ETI_DERIVS_ASIA
BLR_ASIADERIVS_ETI_DATA, BLR_ASIAEQUITIES_ETI_DATA,BLR_ASIADERIVS_ETI_DATA,
BLR_ASIAEQUITIES_ETI_DATA,
BLR_ASIAEQUITIES_ETI_DATA CONT_ETI_EQ_ASIA
BLR_CENTRALREF_ETI_DATA CONT_ETI_CENTRAL_REF
BLR_CMEDERIVS_ETI_DATA CONT_ETI_DERIVS_CME
BLR_ECON_DATA CONT_ECON_REALTIMEBLR_ECON_DATA, GLO_ECONOMIC_DATA, BLR_ECON_DATA, GLO_ECONOMIC_DATA,
BLR_ECON_DATA, GLO_ESTIMATES_DATA, GLO_I&ACONTENT_SERVICES,
GLO_RESEARCH_DATA,
BLR_ECON_DATA, GLO_ESTIMATES_DATA,
GLO_I&ACONTENT_SERVICES,
GLO_RESEARCH_DATA,
BLR_EE&AEQUITIES_ETI_DATA CONT_ETI_EQ_EEA
BLR_EE&AEQUITIES_ETI_DATA, BLR_NASDAQEQUITIES_ETI_DATA,BLR_EE&AEQUITIES_ETI_DATA,
BLR_NASDAQEQUITIES_ETI_DATA,
BLR_EIP_PE_DATA HD_DA2L_EIP
BLR_EIP_PE_DATA,GLO_MBL_EIP_SUPP No Queue required for TL's
BLR_EMEADERIVS_ETI_DATA CONT_ETI_DERIVS_EMEA
BLR_EMEADERIVS_ETI_DATA,GLO_TF_LINE_DATA No Queue required for TL's
BLR_EMGEQUITIES_ETI_DATA CONT_ETI_EQ_EMG
BLR_FI_RICNAVIGATION_DATA CONT_FI_RIC_NAVIG
BLR_FI_RICNAVIGATION_DATA,GLO_BLR_FI_DATA CONT_FI_RIC_NAVIG
BLR_FITIMESERIES_DATA CONT_FI_TIMESERIES
BLR_FITIMESERIES_DATA CONT_FI_TIMESERIES
BLR_FITIMESERIES_DATA,GLO_BLR_FI_DATA No Queue required for TL's
BLR_NAINDICES_MKT_DATA CONT_ETI_INDICES_NA
BLR_NASDAQEQUITIES_ETI_DATA CONT_ETI_EQ_NASDAQ
BLR_NYMEXDERIVS_ETI_DATA CONT_ETI_DERIVS_NYMEX
BLR_RATE_REPORTING_DATA CONT_RATE_REPORTING
BLR_SIACEQUITIES_ETI_DATA CONT_ETI_EQ_SIAC
BLR_SIACEQUITIES_ETI_DATA, GLO_CORAX_DATA, GLO_I&A_REFERENCE_DATA,
MNL_TF_EQUITIES_DATA,
BLR_SIACEQUITIES_ETI_DATA, GLO_CORAX_DATA
GLO_I&A_REFERENCE_DATA,
MNL_TF_EQUITIES_DATA,
BLR_TRTH_DATA BLR_TRTH_DATA
BLR_TRTH_DATA,GLO_EIPPRESALES_DATA,GLO_MBL_EIP_SUPP No Queue required for TL's
BLR_TRX_DATA CONT_INDICES_TRX
BLR_TSDB_DATA CONT_TSDB
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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BLR_TSDB_DATA,GLO_L2Support_Velocity_Analytics GLO_L2Support_Velocity_Analytics
BLR_UKIDERIVS_ETI_DATA CONT_ETI_DERIVS_UKI
BLR_UKIEQUITIES_ETI_DATA CONT_ETI_EQ_UKI
Bos_Tran_Strevents_Data CONT_EVENTS_TRANSCRIPT
BOS_TRAN_STREVENTS_DATA CONT_EVENTS_TRANSCRIPT
CAN_MNL_LIPPERDATA CONT_LIP_CAN
CAN_MNL_LIPPERDATA,GLO_Lipper_Data CONT_ST_LIP
EMBU_AFR_FS GGO_AFR_TECH
EMBU_AFR_FS, EMBU_AFR_JOH_FS, EMBU_JOH_RMS,EMBU_AFR_FS, EMBU_AFR_JOH_FS,
EMBU_JOH_RMS,
EMBU_AFR_JOH_FS GGO_AFR_TECH
EMBU_CEB_AL_DISP EMBU_CEB_AL_DISP
EMBU_CEB_BA_DISP EMBU_CEB_BA_DISP
EMBU_CEB_BG_DISP EMBU_CEB_BG_DISP
EMBU_CEB_CS_DISP EMBU_CEB_CS_DISP
EMBU_CEB_CZ_DISP EMBU_CEB_CZ_DISP
EMBU_CEB_HR_DISP EMBU_CEB_HR_DISP
EMBU_CEB_HU_DISP EMBU_CEB_HU_DISP
EMBU_CEB_PL_DISP EMBU_CEB_PL_DISP
EMBU_CEB_RO_DISP EMBU_CEB_RO_DISP
EMBU_CEB_SI_DISP EMBU_CEB_SI_DISP
EMBU_CEB_SK_DISP EMBU_CEB_SK_DISP
EMBU_IL_TEL_FS EMBU_IL_TEL_FS
EMBU_JOH_RMS GGO_AFR_TECH
EMBU_MENA_EMNA_CS GGO_MENA_TECH
EMBU_MENA_GULF_CS GGO_MENA_TECH
EMBU_MENA_GULF_TAM GGO_MENA_TECH
EMBU_MENA_GULF_TAM, EMBU_MENA_GULF_TAM,
EMBU_TU_IST_TECH CTS_CIS_SOLUTIONS
EMBU_TU_SALES CTS_CIS_SOLUTIONS
EMEA_CONTENT_SPEC_LIPPER CONT_LIP_SPEC
EMEA_CONTENT_SPEC_LIPPER CONT_LIP_SPEC
EMEA_DA_SPT_INV HD_DA2L_INV_EMEA
EMEA_IM_BUS EMEA_IM_BUS
EMEA_IM_BUS, EMEA_IM_BUS,
EMEA_IM_BUS, GLO_IM_BUS_OPS, RAM_HPG_FRD_DEV,EMEA_IM_BUS, GLO_IM_BUS_OPS,RAM_HPG_FRD_DEV,
EMEAE_FR_ORENTIS_TP EMEAE_FR_ORENTIS_TP
EUR_AT_VIE_PSG CTS_DEPL_CI
EUR_AT_VIE_PSG, EUR_AT_VIE_PSG,
EUR_ATH_HP_FS_TP, EUR_ATH_HP_FS_TP,
EUR_BE_AMARIS EUR_BNL_AMARIS
EUR_BE_TAM CTS_CIS_SOLUTIONS
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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EUR_CH_GVA_PSG CTS_CIS_SOLUTIONS
EUR_CH_ORAISE_DISP EUR_CH_ORAISE_DISP
EUR_CH_ORAISE_FS_TP EUR_CH_ORAISE_FS_TP
EUR_CIS_PSG GGO_RUS_TECH
EUR_CIS_PSG, EUR_CIS_PSG,
EUR_DE_ORAISE_TP EUR_DE_ORAISE_TP
EUR_DISP_AMARIS EUR_DISP_AMARIS
EUR_EMBU_NIC_DA HD_DA_MEA
EUR_EMBU_NIC_DA, EUR_EMBU_NIC_TECH, EUR_EMBU_NIC_DA, EUR_EMBU_NIC_TECH,
EUR_EMBU_NIC_TECH HD_TECH_MEA
EUR_EMBU_NIC_TURKEY HD_TECH_TURKEY
EUR_ES_AMARIS EUR_IB_AMARIS
EUR_ES_PE CTS_CIS_SOLUTIONS
EUR_ES_PSG CTS_CIS_SOLUTIONS
EUR_FD_DATASERVICES EUR_FD_DATASERVICES
EUR_FD_RMC EUR_FD_RMC
EUR_FFT_SPS_TSGENT TSG_BS_GLO
EUR_FIN_PSG CTS_CIS_SOLUTIONS
EUR_FIXEDINCOME_DATA CONT_FI_EMEA
EUR_FR_TAM CTS_CIS_SOLUTIONS
EUR_GDN_DM TSG_LM_GLO
EUR_GDN_DM TSG_LM_GLO
EUR_GDN_FO_ETI_DATA CONT_ETI_FUTOPTS_EUR
EUR_GDN_HLDNG_LIPPER_DATA CONT_LIP_HLDNG_EUR
EUR_GDN_TIC_DATA CONT_TIC_EUR
EUR_GDN_TL_DM TSG_LM_GLO
EUR_GDN_TL_DM TSG_LM_GLO
EUR_GDN_UDM HD_UDM
EUR_GR_AMARIS EUR_GR_AMARIS
EUR_GR_AMARIS #N/A
EUR_GR_TAM CTS_CIS_SOLUTIONS
EUR_GVA_DA_2LN HD_DA2L_EMEA
EUR_GVA_DA_IBIM HD_DA_INV_EUR
EUR_GVA_DA_IBIM, EUR_GVA_DA_REU, EUR_GVA_DA_XFR, EUR_GVA_TECH_2LN,EUR_GVA_TECH_XDE, EUR_GVA_TECH_XFR, EUR_GVA_TECH_XIT,
EUR_GVA_DA_IBIM, EUR_GVA_DA_REU,
EUR_GVA_DA_XFR, EUR_GVA_TECH_2LN,
EUR_GVA_TECH_XDE, EUR_GVA_TECH_XFR,EUR_GVA_TECH_XIT,
EUR_GVA_DA_REU HD_DA_SPT_EUR
EUR_GVA_DA_XFR HD_DA_EIKON_FR
EUR_GVA_DA_XITIB HD_DA_EIKON_ITIB
EUR_GVA_TECH_2LN HD_TE2L_EUR
EUR_GVA_TECH_XDE HD_TECH_GER
EUR_GVA_TECH_XDE HD_TECH_GER
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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EUR_GVA_TECH_XFR HD_TECH_FR
EUR_GVA_TECH_XIB HD_TECH_IBERIA
EUR_GVA_TECH_XIT HD_TECH_IT
EUR_IT_AMARIS EUR_IT_AT_AMARIS
EUR_IT_PE CTS_CIS_SOLUTIONS
EUR_IT_TAM CTS_CIS_SOLUTIONS
EUR_LIS_PSG CTS_CIS_SOLUTIONS
EUR_LON_IDN_DEV EUR_LON_IDN_DEV
EUR_LON_NGTX EUR_LON_NGTX
EUR_LON_SEARCH_DEV EUR_LON_SEARCH_DEV
EUR_LON_SEARCH_DEV, EUR_LON_SEARCH_DEV,
EUR_LON_SEARCH_DEV, GLO_AAA_DEV, EUR_LON_SEARCH_DEV, GLO_AAA_DEV,
EUR_LON_TRAN_SG HD_TRAN2L_EMEA
EUR_LON_TS1HELP_MTC CONT_TS1
EUR_LU_AMARIS EUR_BNL_AMARIS
EUR_MIL_FS CTS_CIS_SOLUTIONS
EUR_NL_AMARIS EUR_BNL_AMARIS
EUR_NL_PSG_2NDLEVEL CTS_CIS_SOLUTIONS
EUR_PT_AMARIS EUR_IB_AMARIS
EUR_RTCREDIT_DATA CONT_FI_RTCREDIT
EUR_RTCREDIT_DATA,GLO_BLR_FI_DATA CONT_FI_RTCREDIT
EUR_RTCREDIT_DATA,GLO_TRFIT_DATA CONT_FI_RTCREDIT
EUR_RTE_DATA CONT_ETI_RTE
EUR_RTE_DATA, EUR_RTS_DATA, EUR_WARRANTS_DATA, GLO_FIN_DATA,EUR_RTE_DATA, EUR_RTS_DATA,
EUR_WARRANTS_DATA, GLO_FIN_DATA,
EUR_RTG_DATA CONT_ETI_RTG
EUR_RTS_DATA CONT_ETI_RTS
EUR_SWE_PSG CTS_CIS_SOLUTIONS
EUR_TU_AMARIS EUR_TU_AMARIS
EUR_VIE_DISP EUR_IT_AT_AMARIS
EUR_WARRANTS_DATA CONT_ETI_WARRANTS
EUR_WARRANTS_DATA,GLO_FIN_DATA No Queue required for TL's
EURNA_BLR_TCFI_DATA,GLO_BLR_FI_DATA No Queue required for TL's
GLO_AAA_DEV GLO_AAA_DEV
GLO_BAA_SUPP_ASSET4 GLO_BAA_SUPP_ASSET4
GLO_BAA_SUPP_ASSET4, GLO_BAA_SUPP_ASSET4,
GLO_BAA_SUPP_ASSET4, GLO_EIKON_ANALYTICS_DEV,
GLO_BAA_SUPP_ASSET4,
GLO_EIKON_ANALYTICS_DEV,
GLO_BAA_SUPP_ASSET4, GLO_ESG_DATA, GLO_FUND_DATA, GLO_I&ACONTENT_SERVICES,GLO_BAA_SUPP_ASSET4, GLO_ESG_DATA,
GLO_FUND_DATA, GLO_I&ACONTENT_SERVICES,
GLO_BAA_SUPP_ASSET4, GLO_RR_PROD_BUSINESS, RAM_NYC_RK_DEV,
GLO_BAA_SUPP_ASSET4,
GLO_RR_PROD_BUSINESS, RAM_NYC_RK_DEV,
GLO_BKK_INDEX_LIPPER_DATA CONT_LIP_INDEX
GLO_BKK_RMDS_INFRA_DEV GLO_BKK_RMDS_INFRA_DEV
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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GLO_BKK_RMDS_INFRA_DEV, GLO_BKK_RMDS_VAS_DEV, GLO_RDC_DEV,
GLO_TREP_RT_COREDEV, GLO_BKK_RMDS_VAS_DEV
GLO_BKK_RMDS_VAS_DEV GLO_BKK_RMDS_VAS_DEV
GLO_BKK_RMDS_VAS_DEV GLO_BKK_RMDS_VAS_DEV
GLO_BLR_FI_DATA,RAM_FIREALTIME_DATA CONT_ST_FI
GLO_BLR_FI_ISFILE_DATA CONT_FI_ISSUER_FILE
GLO_BLR_MYACCOUNT GLO_BLR_MYACCOUNT
GLO_BLR_MYACCOUNT GLO_BLR_MYACCOUNT
GLO_BLR_NEWS #N/A
GLO_BLR_ONLINE_SOLUTIONS GLO_BLR_ONLINE_SOLUTIONS
GLO_BLR_ONLINE_SOLUTIONS, RAM_HPG_FRD_DEV,
GLO_BLR_ONLINE_SOLUTIONS,
RAM_HPG_FRD_DEV,
GLO_BLR_TRCS_ADMIN HD_CUST_CARE
GLO_BOS_EVCOLL_STREVENTS_DATA CONT_EVENTS_COLLECTION
GLO_BOS_EVCOLL_STREVENTS_DATA, GLO_BOS_QC_STREVENTS_DATA,GLO_BOS_EVCOLL_STREVENTS_DATA,
GLO_BOS_QC_STREVENTS_DATA,
GLO_BOS_EVCOLL_STREVENTS_DATA, GLO_CORAX_DATA,GLO_BOS_EVCOLL_STREVENTS_DATA,
GLO_CORAX_DATA,
GLO_BOS_GUIDANCE_INV_DATA CONT_BOS_GUID_INV
GLO_BOS_QC_STREVENTS_DATA CONT_EVENTS_QC
GLO_BOS_SECDELTA_INV_DATA CONT_BOS_SECDELTA_INV
GLO_BOS_SECDELTA_INV_DATA, GLO_SOURCING_DATA,GLO_BOS_SECDELTA_INV_DATA,
GLO_SOURCING_DATA,
GLO_C&E_DATA CONT_ST_COMMODITIES
GLO_C&E_DATA, GLO_CONTENT_QUALITYMANAGEMENT,GLO_C&E_DATA,
GLO_CONTENT_QUALITYMANAGEMENT,
GLO_C&E_DEV_DATA CONT_COMMOD_DEV
GLO_C&E_DEV_DATA CONT_COMMOD_DEV
GLO_CARBONEUROPE_CONTENT CONT_COMMOD_CARBON_EUR
GLO_CARBONEUROPE_CONTENT CONT_COMMOD_CARBON_EUR
GLO_CE_DATA GLO_CE_DATA
GLO_CE_DATA,GLO_EIPPRESALES_DATA,GLO_MBL_EIP_SUPP No Queue required for TL's
GLO_CMGSNQ_DATA CONT_CEM_SERV_QUAL
GLO_CMGSNQ_DATA CONT_CEM_SERV_QUAL
GLO_CMGSNQ_DATA,GLO_ESTIMATES_DATA CONT_CEM_SERV_QUAL
GLO_CONTENT_QUALITYMANAGEMENT CONT_QUAL_MGMT
GLO_CONTENT_QUALITYMANAGEMENT CONT_QUAL_MGMT
GLO_CONTENT_QUALITYMANAGEMENT, GLO_ESTIMATES_DATA,
GLO_CONTENT_QUALITYMANAGEMENT,GLO_ESTIMATES_DATA No Queue required for TL's
GLO_CONTENT_QUALITYMANAGEMENT,GLO_FUND_DATA No Queue required for TL's
GLO_CONTRIBUTIONS_2LNSUPP TSG_ENT_CONTRIB_GLO
GLO_CONTRIBUTOR_DATA CONT_BROKER_CONTRIB
GLO_CORAX_DATA CONT_CORAX
GLO_CORAX_DATA CONT_CORAX
GLO_D3000_BJSS GLO_D3000_BJSS
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 9/16
GLO_D3000_BJSS, GLO_D3000_DB, GLO_D3000_DEALING_DEV, GLO_D3000_FXFG_DEV,
GLO_D3000_MATCHING_DEV, RAM_HPG_D3000_DEV,
GLO_D3000_BJSS, GLO_D3000_DB,
GLO_D3000_DEALING_DEV,
GLO_D3000_FXFG_DEV,
GLO_D3000_MATCHING_DEV,
RAM_HPG_D3000_DEV,
GLO_D3000_BJSS,GLO_D3000_FXFG_DEV,GLO_D3000_MATCHING_DEV No Queue required for TL's
GLO_D3000_DB GLO_D3000_DB
GLO_D3000_DEALING_DEV GLO_D3000_DEALING_DEV
GLO_D3000_DEV_QA GLO_D3000_DEV_QA
GLO_D3000_DEV_QA, GLO_D3000_TPASS&DSS, RAM_HPG_TPS_QSM,
GLO_D3000_DEV_QA, GLO_D3000_TPASS&DSS,
RAM_HPG_TPS_QSM,
GLO_D3000_FXFG_DEV GLO_D3000_FXFG_DEV
GLO_D3000_MATCHING_DEV GLO_D3000_MATCHING_DEV
GLO_D3000_NET_ARCH GLO_D3000_NET_ARCH
GLO_D3000_PLATFORMS GLO_D3000_PLATFORMS
GLO_D3000_TPASS&DSS GLO_D3000_TPASS&DSS
GLO_DA_IB HD_DA_IB_EN
GLO_DA_IM HD_DA_IM_EN
GLO_DA_IM HD_DA_IM_EN
GLO_DATASTREAM_DEV GLO_DATASTREAM_DEV
GLO_DATASTREAM_DEV GLO_DATASTREAM_DEV
GLO_DATASTREAM_DEV, GLO_EDIS_DEV, GLO_DATASTREAM_DEV, GLO_EDIS_DEV,
GLO_DDLSUPPORT GLO_DDLSUPPORT
GLO_DDLSUPPORT,GLO_RR_CAP No Queue required for TL's
GLO_DDLSUPPORT,GLO_RR_CAP No Queue required for TL's
GLO_DDS_DEVSUPPORT GLO_DDS_DEVSUPPORT
GLO_DEALS_DATA CONT_ST_DEALS
GLO_DEALS_DATA CONT_ST_DEALS
GLO_DEALS_FIXEDINCOME_DATA CONT_FI_DEALS
GLO_DEALS_FIXEDINCOME_DATA CONT_FI_DEALS
GLO_DS_3LS GLO_DS_3LS
GLO_DS_3LS, GLO_DS_3LS,
GLO_DS_PRD GLO_DS_PRD
GLO_DS_PRD, GLO_DS_PRD,
GLO_ECONOMIC_DATA CONT_ST_ECONOMICS
GLO_ECONOMIC_DATA CONT_ST_ECONOMICS
GLO_EDIS_DEV GLO_EDIS_DEV
GLO_EDIS_DEV GLO_EDIS_DEV
GLO_EIKON_ANALYTICS_DEV GLO_EIKON_ANALYTICS_DEV
GLO_EIKON_ANALYTICS_DEV, GLO_NYC_WEBQA_PM,
GLO_EIKON_ANALYTICS_DEV,
GLO_NYC_WEBQA_PM,
GLO_EIKON_ANALYTICS_DEV,GLO_NYC_WebQA_PM No Queue required for TL's
GLO_EIKON_DEV GLO_EIKON_DEV
GLO_EIKON_DEV, GLO_EIKON_DEV,
GLO_EIPPRESALES_DATA GLO_EIPPRESALES_DATA
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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GLO_EIPPRESALES_DATA GLO_EIPPRESALES_DATA
GLO_EIPPRESALES_DATA,
GLO_EMS_PROD GLO_EMS_PROD
GLO_ESG_DATA CONT_ESG
GLO_ESG_DATA,GLO_BAA_SUPP_ASSET4 No Queue required for TL's
GLO_ESTIMATES_DATA CONT_ST_ESTIMATES
GLO_ESTIMATES_DATA CONT_ST_ESTIMATES
GLO_ESTIMATES_DATA, GLO_RESEARCH_DATA, CONTENT_ST_RESEARCH
GLO_ESTIMATES_DATA,ASIA_SYD_DA_CN CONT_ST_ESTIMATES
GLO_ETI_DATA CONT_ST_ETI
GLO_FIN_DATA CONT_FIN
GLO_FIXINGSSUPPORT_DATA CONT_FIXINGS
GLO_FIXINGSSUPPORT_DATA CONT_FIXINGS
GLO_FUND_DATA CONT_ST_FUNDAMENTALS
GLO_FUND_DATA CONT_ST_FUNDAMENTALS
GLO_FUND_DATA, GLO_SOURCING_DATA, GLO_FUND_DATA, GLO_SOURCING_DATA,
GLO_FUND_DATA,GLO_SOURCING_DATA CONT_SOURCING
GLO_FXMM_DATA CONT_ST_FXMM
GLO_GASEUROPE_CONTENT CONT_COMMOD_GAS_EUR
GLO_GASEUROPE_CONTENT, GLO_GASNA_CONTENT,GLO_GASEUROPE_CONTENT,
GLO_GASNA_CONTENT,
GLO_GASNA_CONTENT CONT_COMMOD_GAS_NA
GLO_GDN_ECOWIN_SUPPORT HD_ECOWIN
GLO_GDN_QC_PROD_LIPPER_DATA CONT_LIP_QC_PROD
GLO_GDN_QC_PROD_LIPPER_DATA, GLO_I&ACONTENT_SERVICES, GLO_LIPPER_DATA,
US_MNL_NFUND_LIPPER_DATA,
GLO_GDN_QC_PROD_LIPPER_DATA,
GLO_I&ACONTENT_SERVICES, GLO_LIPPER_DATA
US_MNL_NFUND_LIPPER_DATA,
GLO_GDN_XDX_LIPPER_DATA CONT_LIP_XDX
GLO_HOSTED_MDS_INFRADEV GLO_HOSTED_MDS_INFRADEV
GLO_HOSTED_MDS_INFRADEV, GLO_HOSTED_MDS_INFRADEV,
GLO_I&A_REFERENCE_DATA CONT_ETI_REF_TF
GLO_I&A_REFERENCE_DATA CONT_ETI_REF_TF
GLO_I&A_REFERENCE_DATA, GLO_TF_SYM_ENTMGMT_DATA,GLO_I&A_REFERENCE_DATA,
GLO_TF_SYM_ENTMGMT_DATA,
GLO_I&ACONTENT_SERVICES CONT_QUAL_SERV
GLO_I&ACONTENT_SERVICES CONT_QUAL_SERV
GLO_ICW_ETI_DATA CONT_ICW
GLO_IM_BUS_OPS GLO_IM_BUS_OPS
GLO_L2Support_Velocity_Analytics GLO_L2Support_Velocity_Analytics
GLO_L2SUPPORT_VELOCITY_ANALYTICS, GLO_L2SUPPORT_VELOCITY_ANALYTICS,
GLO_L2SUPPORT_VELOCITY_ANALYTICS, GLO_TS_DEV,
GLO_L2SUPPORT_VELOCITY_ANALYTICS,
GLO_TS_DEV,
GLO_LAN_DEV_DATA CONT_COMMOD_LANWORTH_DEV
GLO_LAN_DEV_DATA CONT_COMMOD_LANWORTH_DEV
GLO_Lipper_Data CONT_ST_LIP
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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GLO_Lipper_Data,UKI&OFFSHORE_MNL_LIPPER_DATA Resigned on May 9, 2014. Please exclude.
GLO_LON_PMHD GLO_LON_PMHD
GLO_MBL_EIP_SUPP HD_EIP_EN
GLO_MBL_EIP_SUPP HD_EIP_EN
GLO_MBL_EIP_SUPP, GLO_MBL_EIP_SUPP,
GLO_MBL_LIPWM_DATECH HD_LIPP_WM
GLO_MBL_TECH_IBIM HD_TECH_IBIM_EN
GLO_METASTOCK_SUPP GLO_METASTOCK_SUPP
GLO_MIFID_EQ_DATA CONT_ETI_EQ_MIFID
GLO_MNL_DA_EIKON HD_DA_EIKON_EN
GLO_MNL_DA_EIKON HD_DA_EIKON_EN
GLO_MNL_DA_EIKON HD_DA_EIKON_EN
GLO_MNL_DA_EIKON, GLO_MNL_TECH_EIKON, GLO_MNL_DA_EIKON, GLO_MNL_TECH_EIKON,
GLO_MNL_DA_EIKON,NA_MBL_DA_MD No Queue required for TL's
GLO_MNL_OPS_MGMT HD_OPS_MGMT_EN
GLO_MNL_OPS_MGMT HD_OPS_MGMT_EN
GLO_MNL_SPT_DATECH HD_SPT_EN
GLO_MNL_SPT_DATECH, GLO_MNL_TRAN, GLO_MNL_SPT_DATECH, GLO_MNL_TRAN,
GLO_MNL_TASS_LIPPER_DATA CONT_LIP_TASS
GLO_MNL_TASS_LIPPER_DATA CONT_LIP_TASS
GLO_MNL_TECH_EIKON HD_TECH_EIKON_EN
GLO_MNL_TRAN HD_DA_TRAN_EN
GLO_MNL_WEB GLO_MNL_WEB
GLO_MNL_WEB, GLO_MNL_WEB,
GLO_NYC_WebQA_PM GLO_NYC_WebQA_PM
GLO_NYC_WEBQA_PM, GLO_NYC_WEBQA_PM,
GLO_OA_DATA CONT_CEM_OA
GLO_OA_DATA CONT_CEM_OA
GLO_OA_DATA,GLO_PA_DATA GLO_OA_DATA,GLO_PA_DATA
GLO_OB_DPOP&EED_DEV GLO_OB_DPOP&EED_DEV
GLO_OB_DPOP&EED_DEV GLO_OB_DPOP&EED_DEV
GLO_OB_DPOP&EED_DEV, GLO_OB_RMDSAPI_DEV,
GLO_OB_DPOP&EED_DEV,
GLO_OB_RMDSAPI_DEV,
GLO_OB_DPOP&EED_DEV,GLO_TREP_RT_COREDEV No Queue required for TL's
GLO_OB_RMDSAPI_DEV GLO_OB_RMDSAPI_DEV
GLO_OFFICERS_DATA CONT_OFFICERS
GLO_OFFSHORE_LIPPER_DATA CONT_LIP_OFFSHORE
GLO_OTC_CONTRIBUTIONS_DATA CONT_OTC_CONTRIB
GLO_OTC_CONTRIBUTIONS_DATA CONT_OTC_CONTRIB
GLO_PA_DATA CONT_CEM_PA
GLO_PA_DATA CONT_CEM_PA
GLO_PA_DEV GLO_PA_DEV
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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GLO_PA_DEV, GLO_PA_DEV,
GLO_PM_SRPLUS, GLO_SCOTTSDALE, GLO_PM_SRPLUS, GLO_SCOTTSDALE,
GLO_PMG_RTTG GLO_PMG_RTTG
GLO_POWERCONTINENTAL_CONTENT CONT_COMMOD_PWR_CONT
GLO_POWERCONTINENTAL_CONTENT, GLO_POWERNORDIC_CONTENT,GLO_POWERCONTINENTAL_CONTENT,
GLO_POWERNORDIC_CONTENT,
GLO_POWERNA_CONTENT CONT_COMMOD_PWR_NA
GLO_POWERNA_CONTENT CONT_COMMOD_PWR_NA
GLO_POWERNORDIC_CONTENT CONT_COMMOD_PWR_NORDIC
GLO_RDC_DEV GLO_RDC_DEV
GLO_RESEARCH_DATA CONT_ST_RESEARCH
GLO_RPS_DATA CONT_ST_RPS
GLO_RPS_DATA CONT_ST_RPS
GLO_RR_NYProdTeam GLO_RR_NYProdTeam
GLO_RR_NYPRODTEAM, GLO_RR_NYPRODTEAM,
GLO_RR_PROD_BUSINESS GLO_RR_PROD_BUSINESS
GLO_RRT_SUPPORT #N/A
GLO_SCOTTSDALE,GLO_PM_SRPLUS No Queue required for TL's
GLO_SERV_OPS GSO_GPT
GLO_SERV_OPS GSO_GPT
GLO_SERV_OPS GSO_GPT
GLO_SERV_OPS, GLO_SERV_OPS,
GLO_SERV_OPS, GLO_SERV_OPS,
GLO_SOURCING_DATA CONT_SOURCING
GLO_SPS_ASG HD_DA2LN_ASG
GLO_SSHD_MTC SCT_Queue (need to check with Michelle)
GLO_SSHD_MTC SCT_Queue (need to check with Michelle)
GLO_SSHD_MTC, GLO_SSHD_MTC,
GLO_TF_BONDS_DATA CONT_FI_TF_BONDS
GLO_TF_EQ&UT_DATA CONT_EQ_UT_TF
GLO_TF_EQ&UT_DATA CONT_EQ_UT_TF
GLO_TF_ETI_DATA CONT_ETI_TF
GLO_TF_ETI_DATA, MNL_TF_EQUITIES_DATA, GLO_TF_ETI_DATA, MNL_TF_EQUITIES_DATA,
GLO_TF_FUNDAMENTALS_DATA CONT_OWN_FUND_RESEARCH
GLO_TF_FUNDAMENTALS_DATA CONT_OWN_FUND_RESEARCH
GLO_TF_FUNDRESEARCH_DATA CONT_ST_FUNDAMENTALS_TF
GLO_TF_INDICES_DATA CONT_INDICES_TF
GLO_TF_LINE_DATA CONT_LINEDATA
GLO_TF_OWNERSHIP_DATA CONT_ST_OWNERSHIP
GLO_TF_PROFILES_DATA CONT_ST_PROFILES
GLO_TF_SYM_ENTMGMT_DATA CONT_SYM_ENTITY_MGMT_TF
GLO_TF_SYM_ENTMGMT_DATA,BLR_CENTRALREF_ETI_DATA CONT_ETI_CENTRAL_REF
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 13/16
GLO_TREP_RT_COREDEV GLO_TREP_RT_COREDEV
GLO_TREP_RT_COREDEV GLO_TREP_RT_COREDEV
GLO_TREP_RT_COREDEV, GLO_TREP_RT_COREDEV,
GLO_TRFIT_DATA CONT_FI_TRFIT
GLO_TRKD_API_PM GLO_TRKD_API_PM
GLO_TS_DEV GLO_TS_DEV
GLO_TS_DEV, GLO_TS_DEV,
GLO_UPG_PMG GLO_UPG_PMG
GLO_UPG_PMG GLO_UPG_PMG
GLO_UPG_PMG, GLO_UPG_PMG,
GLO_VCRREPORTER GGO_LAT_NORTH_TECH
GLO_VESTEK HD_DA2LN_VESTEK
GLO_WEATHERANALYSTS_CONTENT CONT_WEATHER_ANALYSTS
GRCN_HK_LIPPER_DATA CONT_LIP_GRCN
IMG_GDY_SE CTS_CIS_SOLUTIONS
IN_BKK_LIPPER_DATA CONT_LIP_IN
JP_TOK_LIPPER_DATA CONT_LIP_JP
LAT_BOG_IBM_TP LAT_IBM_TP
LAT_BRZ_IBM_TP GGO_LAT_BRZ_TECH
LAT_BRZ_IBM_TP LAT_IBM_TP
LAT_BRZ_IBM_TP, LAT_BRZ_IBM_TP,
LAT_BRZ_IBM_TP, LAT_BRZ_PSG, LAT_BRZ_IBM_TP, LAT_BRZ_PSG,
LAT_BRZ_PSG GGO_LAT_BRZ_TECH
LAT_BUE_DA_PT HD_DA_LAT_PT
LAT_BUE_DA_PT, LAT_BUE_DA_SP, LAT_BUE_TECH,LAT_BUE_DA_PT, LAT_BUE_DA_SP,
LAT_BUE_TECH,
LAT_BUE_DA_SP HD_DA_LAT_ES
LAT_BUE_DA_SP HD_DA_LAT_ES
LAT_BUE_IBM_TP LAT_IBM_TP
LAT_BUE_IBM_TP, LAT_BUE_IBM_TP,
LAT_BUE_TECH HD_TECH_LATAM
LAT_CCS_IBM_TP LAT_IBM_TP
LAT_LIM_IBM_TP LAT_IBM_TP
LAT_MEX_FS GGO_LAT_NORTH_TECH
LAT_MEX_FS, LAT_MEX_FS,
LAT_MEX_IBM_TP LAT_IBM_TP
LAT_MEX_IBM_TP, LAT_MEX_IBM_TP,
LAT_SCL_IBM_TP LAT_IBM_TP
LATAMEXBRA_MNL_LIPPER_DATA CONT_LIP_EXBRA_LATAM
LATAMEXBRA_MNL_LIPPER_DATA,UKI&OFFSHORE_MNL_LIPPER_DATA No Queue required for TL's
LATAMEXBRA_MNL_LIPPER_DATA,UKI&OFFSHORE_MNL_LIPPER_DATA No Queue required for TL's
MNL_ECON_PIT_DATA CONT_ECON_PIT
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 14/16
MNL_ECON_PIT_DATA CONT_ECON_PIT
MNL_TF_EQUITIES_DATA CONT_EQ_TF
MNL_TF_OPTIONS_DATA CONT_OPTS_TF
NA_BLR_BL HD_DA_BL_NA
NA_DA_IBSPT HD_DA2L_IB_NA
NA_EU_ENT_SPST NA_EU_ENT_SPST
NA_LAX_BSC_CTRN BSC_GLO
NA_MBL_DA_MD HD_DA_MD_EN
NA_MNL_TECH_TS HD_TECH_IB_NA
NA_NYC_BSC_CTRN BSC_GLO
NA_NYC_BSC_CTRN BSC_GLO
NA_NYC_DA_2LN HD_DA2L_NA
NA_NYC_DA_2LN HD_DA2L_NA
NA_NYC_DA_IMSPT HD_DA2L_IM_NA
NA_NYC_DA_ML HD_DA_ML_NA
NA_SFO_BSC_CTRN BSC_GLO
NET-SUPP-CUST NET-SUPP-CUST
NET-SUPP-CUST, NET-SUPP-CUST,
NY_NYC_PWH_CONTENT CONT_ETI_PF_ANALYTICS
RAM_FIREALTIME_DATA CONT_FI_RT_RAM
RAM_HPG_D3000_DEV RAM_HPG_D3000_DEV
RAM_HPG_D3000_DEV RAM_HPG_D3000_DEV
RAM_HPG_FRD_DEV RAM_HPG_FRD_DEV
RAM_HPG_FRD_DEV, RAM_HPG_FRD_DEV,
RAM_HPG_TPS_QSM RAM_HPG_TPS_QSM
RAM_LATAM_E2E_PSG GGO_LAT_BRZ_TECH
RAM_LATAM_ETI_DATA CONT_ETI_LATAM
RAM_LATAMFIXEDINCOME_DATA CONT_FI _LATAM
RAM_NUT_CJC_TP RAM_NUT_CJC_TP
RAM_NUT_CJC_TP RAM_NUT_CJC_TP
RAM_NYC_RK_DEV RAM_NYC_RK_DEV
RAM_RKWM_MDS_INFRADEV RAM_RKWM_MDS_INFRADEV
RAM_RKWM_MDS_INFRADEV, RAM_RKWM_MDS_INFRADEV,
RAM_STL_COLLECTION_DEV RAM_STL_COLLECTION_DEV
RAM_STL_COLLECTION_DEV, RAM_STL_COLLECTION_DEV,
RAM_STL_DA_ESC HD_D2LN_EN
RAM_STL_MGT TSG_ENT_FL_GLO
RAM_US_COMC_HELPDESK TSG_MKTP_GLO
RAM_US_E2E_PSG TSG_BS_GLO
RAM_US_E2E_PSG, RAM_US_E2E_PSG,
RNAGS_MTS_GLO RNAGS_MTS_GLO
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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RTVA_DEV RTVA_DEV
TBC CTS_SM_GLO
TSG_DESK_HUB_GLO TSG_DESK_HUB_GLO
TSG_DESK_HUB_GLO, TSG_DESK_MFC_ASIA, TSG_DESK_MFC_EMEA_EAST,
TSG_DESK_MFC_EMEA_NORTH, TSG_DESK_MFC_EMEA_WEST, TSG_DESK_RCA_BKK, TSG_DESK_HUB_GLO
TSG_DESK_MFC_AMERS TSG_DESK_MFC
TSG_DESK_MFC_ASIA TSG_DESK_MFC
TSG_DESK_MFC_ASIA_HK TSG_DESK_MFC
TSG_DESK_MFC_ASIA_SING TSG_DESK_MFC
TSG_DESK_MFC_ASIA_SYD TSG_DESK_MFC
TSG_DESK_MFC_ASIA_TOK TSG_DESK_MFC
TSG_DESK_MFC_EMEA_EAST TSG_DESK_MFC
TSG_DESK_MFC_EMEA_NORTH TSG_DESK_MFC
TSG_DESK_MFC_EMEA_WEST TSG_DESK_MFC
TSG_DESK_MFC_RUS GGO_RUS_TECH
TSG_DESK_RCA_BKK TSG_DESK_RCA
TSG_ENT_FL_AMERS TSG_ENT_FL_GLO
TSG_ENT_FL_ASIA TSG_ENT_FL_GLO
TSG_ENT_FL_EMEA TSG_ENT_FL_GLO
TSG_ENT_FL_GLO TSG_LM_GLO
TSG_ENT_FL_GLO No Queue required for TL's
TSG_ENT_GLO TSG_ENT_GLO
TSG_ENT_TRDFD TSG_ENT_TRDFD
TSG_HUB TSG_HUB
TSG_HUB,ASIA_SYD_TECH_XHK No Queue required for TL's
TSG_INV_DATAFEEDS TSG_INV_DATAFEEDS
TSG_INV_MFC TSG_INV_MFC
TSG_INV_VM TSG_INV_VM
TSG_INV_WSL2 TSG_INV_WSL2
TSG_MKTP_GLO TSG_MKTP_GLO
TSG_MKTP_MFC_RUS GGO_RUS_TECH
TSG_MKTP_MGT TSG_BS_GLO
UKI CTS_SM_GLO
UKI&OFFSHORE_MNL_LIPPER_DATA CONT_LIP_UKI_OFFSHORE
UKI_DAM_CSO UKI_DAM_CSO
UKI_DUB_DISP CTS_SM_GLO
UKI_EDIN_DISP UKI_EDIN_DISP
UKI_LON_BSC_CTRN BSC_GLO
UKI_LON_BTG_HELP UKI_LON_BTG_HELP
UKI_LON_DA_SG HD_DA2L_EN
UKI_LON_DA_SG HD_DA2L_EN
UKI_LON_DDG UKI_LON_DDG
7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)
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UKI_LON_DISP UKI_LON_DISP
UKI_LON_EURODATA UKI_LON_DISP
UKI_LON_FS UKI_LON_FS
UKI_LON_PE CTS_CIS_SOLUTIONS
UKI_LON_PE CTS_CIS_SOLUTIONS
UKI_LON_RSM TSG_BS_GLO
UKI_LON_UDM1 HD_UDM
UKI_MNL_TECH_FIX HD_TRAN_FIX_EN
US_DAM_CSO US_DAM_CSO
US_DAM_CSO, US_DAM_CSO,
US_MNL_EDC_LIPPER_DATA CONT_LIP_EDC_US
US_MNL_LMPNFIN_LIPPER_DATA CONT_LIP_LMPNFIN_US
US_MNL_NFUND_LIPPER_DATA CONT_LIP_NFUND_US
US_MNL_NFUND_LIPPER_DATA,US_MNL_VA_LIPPER_DATA No Queue required for TL's
US_MNL_PNP_LIPPER_DATA CONT_LIP_PNP_US
US_MNL_VA_LIPPER_DATA CONT_LIP_VA_US
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