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“150 million times a day, someone somewhere chooses a Unilever
product”
Annie Kao Suzanne Haffenden
Who are Unilever
Origins of Unilever Operational style Strategic style Examples of strategic
style Competitive environment Current strategies
Simon Clift Marketing lessons
learnt Future prospects
Overview
The origins of Unilever Unilever is an Anglo-Dutch multinational corporation that
owns consumer products in;
 Food and Beverages  Cleaning agents  Personal care
Created in 1930 from a merger between the British soap maker Lever Brothers and Margarine Unie
As palm oil was a major raw material for both soaps and margarines
Unileverlisation Mergers and acquisitions – grew through
repeated mergers of companies who usually retained their names and brands. This encourage strong belief and initiative to de-centralise control
Conglomerate
Operational Style
Strategic Style
Research and Innovation Localisation Diversification into a broad category Multiple segment specialisation - developing
products to target every segment. Serving multiple markets whilst differentiating products in a way that meets needs of each segment
Developing in emerging markets
Brand Expansion
“The Beauty Soap of Film Stars”
Icon Brand
Unilever Brands
Unilever Brands
Localisation Building businesses organically The world's biggest ice cream company Ben & Jerry's
. Research and Innovation Different needs for different hair types
Concentrating on emerging markets Understanding different consumer needs Offering products at different price points
Developing and Emerging Market Opportunity
Bottom of the Pyramid
Multi-trillion dollar opportunity
Billions of people out of poverty in the next 10 years
Developing and Emerging Market Opportunity
Competitive environment
Key Competitors Proctor and Gamble Nestle Colegate-palmolive Kraft Supermarket private lables
The management of the smaller brands slowed down its growth.
Whilst their competitors concentrated on global development and economies of scale.
Current Strategies
Downsizing brand portfolio –stream line the business portfolio to reflect vitality concept
1,500 – 400 master brands Also, acquisition of high profile food brands
Unilever’s Growth Matrix
Simon Clift
First chief marketing officer for Unilever “Unilever was effectively a holding company – a conglomerate. That led
to a very complex brand portfolio, with thousands of formulations, positionings, and ways of developing advertising.”
(Marketing Week)
Centralised marketing culture Concentrates on building the brands New Unilever brand identity
Simon Clift
Dove and Lynx
Marketing Lessons learnt
1. Be forward thinking and with constant innovation – looking beyond organisation’s walls.
2. Defend its territory through growth and diversification
3. Bigger is not always better. companies need to contract and recognise its
weaknesses.
Future Prospects
How will Vitality be brought amongst all their brands?
How will they overcome two contradicting values?
Thank you for listening….
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