Using myKMBS.com to Manage Your Konica Minolta Device page · 2012-12-18 · Using myKMBS.com to...

Using myKMBS.com to Manage Your Konica Minolta Device page

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Job Aid Registering and Using myKMBS.com to Manage Your Konica Minolta Device

Go to https://mykmbs.com

Using myKMBS.com to Manage Your Konica Minolta Device page

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Click REGISTER NOW:

Enter the information in the fields on this page. You must enter your serial#. If you are unsure of where your serial# is print off your meter report OR ask your Konica Minolta Sales Representative for assistance. Once registered, you will receive an email with a link to click on to verify your registration. It may take 24-48 hours for the Konica system to finish your set up.

Using myKMBS.com to Manage Your Konica Minolta Device page

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Once your registration is complete and you have logged on:

Using myKMBS.com to Manage Your Konica Minolta Device page

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You can change your profile information:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Hover over your “watch list” tab to see your uptime:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Choose Equipment Management tab, or use the onscreen icons for the following:

Ordering Supplies Finding Supply Orders Create Service Calls Cancel Service Calls View Equipment Information View Call History Pay Invoices

Using myKMBS.com to Manage Your Konica Minolta Device page

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Click Service Call Icon:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Click the Order Supplies Icon:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Next Step:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Next Step, Select Shipping Destination—can click Update, if needed

Next Step: Can add special instructions or put a PO number in if needed.

Using myKMBS.com to Manage Your Konica Minolta Device page

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Then Verify Order:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Find Supply Orders (under Equipment Mgt tab):

Using myKMBS.com to Manage Your Konica Minolta Device page

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Using myKMBS.com to Manage Your Konica Minolta Device page

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You can even see the tracking number to find your shipment:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Also under Equipment Management, you can see prior service calls:

Using myKMBS.com to Manage Your Konica Minolta Device page

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Meter Readings: You will get an email 10 days before the due date, telling you when the meter reading needs to be entered, and a reminder email 5 days or so before it is due. Click on Enter Meter Reads icon, and make your selections, and click GO:

Enter the readings from your device in the New Read space(s):

Using myKMBS.com to Manage Your Konica Minolta Device page

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Click the Email confirmation if you like. It’s a good idea to always do this, so you have a record! Click Submit. Pay Invoices online with most major credit cards: Click the Pay Invoices Icon

Using myKMBS.com to Manage Your Konica Minolta Device page

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You must have your Payer ID# prior to making payments online. You can find your Payer ID# which is located on the bottom of your invoice.