VA Mobile Health Family Caregiver Program Brian Olinger, Web and Mobile Solutions, Veterans Health...

VA Mobile Health Family Caregiver Program Brian Olinger, Web and Mobile Solutions, Veterans Health AdministrationWyatt Smith, MD, Agilex

VETERANS HEALTH ADMINISTRATION

The Global Challenge- Change Health Care -

2

Traditional Health Care

Appropriately reduce

facility visits

Integrate into daily lives

Enable self care andachieving goals

Improve the quality of lives

Provide information and communication

• Average clinic visit with doctor is 15 minutes

• 3 visits per year = 45 minutes

• Prep time (drive, park, lobby)

• Opportunity to integrate into the daily lives of people

525,600 minutes in a

year

New Health Care

VETERANS HEALTH ADMINISTRATION

Voice of the Veteran*

3

VA asked Veterans and

their families

what they needed to feel empowered.* VA’s Voice of the Veteran survey was conducted in October 2012.

Risk & Novelty

Collaboration & Engagement

Efficiency & Effectiveness

Transferability & Scalability

• Clinicians and Veterans Designed

• New Way of Viewing and Accessing Health Care Data

• Real-time integration to Electronic Health Record (EHR)

• Access lab results, manage pain and more on-the-go, anywhere

• Appropriately reduce clinical visits

• Patients Are Active Participants In Their Care

• Relieves Burden of Unnecessary Travel, Parking, Waiting Room Time for Appointments

• Patient understanding of healthy goals and status

• One-click Rx Refill

• Patient Centered

• Delivers Health Care Remotely

• Provides Day-to-Day Support

• Secure Communications with VA Care Team

• Rx Refills Sent Directly to the Home

• Calendar Integration for Appointment Setting

• VA Owned and Available to Other Agencies

• Will be Available to 6 Million Veterans

• Conducting Studies of Effectiveness

• Embodies Highest FISMA Security Standards

VETERANS HEALTH ADMINISTRATION

VA Mobile Health Family Caregiver Program

• Care4Caregiver

• Health Advocate

• Health Assessment

• Journal

• RxRefill

• Secure Messaging

• Summary of Care

People:Nearly 1,000 Family Caregivers and

their Post-9/11 Seriously Injured Veterans

Technology “Clinic in Hand”

Suite of (11) Apps Pre-loaded on iPads

Technology: “Clinic-in-Hand” – Suite of 11 Apps

Pre-Loaded on Mobile Devices

• Launchpad

• Notifications & Reminders

• Pain Coach

• PTSD Coach