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Web 2.0:
A Hands-On Introductionfor Library Staff
Instructor:
Michele MizejewskiElectronic Services Librarian
Redwood City Librarymmizejewski@redwoodcity.org
An Infopeople Workshop
This Workshop Brought to You by the Infopeople Project
Infopeople is a federally-funded grant project supported by the California State Library. It provides a wide variety of training to California libraries. Infopeople workshops are offered around the state and are open registration on a first-come, first-served basis.
For a complete list of workshops, and for other information about the project, go to the Infopeople website at infopeople.org.
Agenda:
1. What is Web 2.0? 2. Blogs 3. RSS feeds4. Social bookmarking and tagging5. Wikis 6. Selling social software at your library
What is Web 2.0?
Term coined by O’Reilly Media in 2004 "2.0" borrowed from the convention of
software versioning Participation, creation, and commenting = The
Read/Write Web Community building Wisdom of crowds Perpetual beta and continuous improvement
What is Library 2.0?
Term coined by Michael Casey, 2005 Approach to library service that is increasingly
interactive, collaborative, and driven by user needs and expectations
Constantly reexamining and improving services and policies
Employ more user-friendly systems Controversial
Blogging
What is a blog? Web log Easy to edit website
Features: Dated entries with newest at top Keywords or descriptive “tags” RSS feeds offered Archive of past postings
Example: RCPL Staff Picks
Blogging Considerations
What is the purpose? How often to update? Allow commenting? Need to moderate?
Blogging Software
Types: Hosted Run on your server Some free, some cost money
Today we are working with the free, hosted version of Wordpress
Advantages: Blogs
Easy to add content (post) Great for disseminating news or other
frequently-updated information Allows interactive commenting Free software options available
Brainstorm: Blogging (5 min)
Create a new post in your blog titled “Blogging Brainstorm”
Brainstorm some ideas on how you might use blogs to improve service at your library
RSS Feeds
What is RSS? Really Simple Syndication “A web feed is a data format used for serving
users frequently-updated content. Content distributors syndicate a web feed, thereby allowing users to subscribe to it.” --Wikipedia
How Do I Read Feeds?
Three types of feed readers or aggregators:
Web-based - Typically must be online to log in to account, but can read your content from any computer.
Desktop Clients - Download application to your computer. Can only read your content there.
Integrated - Browsers, web portals, etc. are beginning to make it easy to read feeds without a separate application.
Bloglines Demonstration
Basic features:
Feeds column Feed title and description Posting title and summary with link to click
through to source site
Uses in Libraries
News and events promotion New materials or staff picks Integrate resources into courseware New materials The information goes to the user, not the
other way around
Finding Feeds
Sites you already read regularly Blogrolls or “word-of-mouth” Specialized search engines Subscription databases and journals
Adding Feeds to Your Site
Use blogging software and link to the blogAdd a relevant feed from another siteUse various tools to generate or mix existing
feeds Feed shake Feed2JS
Code your own -- not for beginners
Advantages of Feeds
Efficiency: monitor many sites in much shorter time
Privacy: no email address required to subscribe to a feed
No spam: only content you request Easy to cancel: simply select a feed and
unsubscribe
Brainstorm: Feeds (5 min)
Create a new post in your blog called “Feeds Brainstorm”
Note some ideas on how feeds could improve service at your library, directly or indirectly
Social Bookmarking and Tagging
What is social bookmarking? Web-based bookmarks/favorites Public and searchable Wisdom of communities
What is tagging? User-assigned descriptive keywords Folksonomy
del.icio.us Demonstration
Your bookmarks Posting/bookmarking an item Tags and cloud Network Subscriptions RSS feeds Searching
Advantages: Social Bookmarking and Tagging
Web-based Searchable Folksonomy Resource discovery tool Expert discovery tool
Brainstorm: Social Bookmarking and Tagging (5 min)
Create a new post in your blog called “Social Bookmarking and Tagging Brainstorm”
Note some ideas on how you might use bookmarking and/or tagging at your library
Wikis
What is a Wiki? Collaborative, easy-to-edit website Wiki = quick (in Hawaiian) Anyone with access to the site can add to or edit the
content
Wikipedia is most well-known example
Wiki Features
Discussion area for each page Ability to revert to older version Collaborative editing Can be used as a knowledgebase
When Not to Use a Wiki
When complete control is important When dealing with sensitive information When ownership of content must be clear
Note: Wikis can be used by a select community rather than being completely open, but there is still a collaborative aspect
Blogs vs. Wikis
1. Posts displayed
chronologically
2. The poster = author
3. Only author can edit
Others may comment
4. Posts are finite
5. Best for sharing
info/starting a dialogue
1. Information architecture varies
2. Authorship is collaborative
3. Anyone can edit the content
4. Always a work in progress
5. Best for collaborative work or as a repository for information
Wiki Software
Types: Hosted Run on your server
See handout Today we’ll be working with the free,
hosted version of pbwiki
PBwiki Demonstration
Add a new page Edit content Leave a comment Share this wiki Promote this wiki Settings
Wiki Tips: Getting Started
Start with a basic organizational scheme to prevent chaos
Add some content to the major categories before going live
Include documentation explaining what a wiki is and the purpose of yours
Advantages: Wikis
Web-based Searchable Easy to use Collaborative and flexible Free and open-source software options
Brainstorm: Wikis
Create a new post in your blog called “Wiki Brainstorm”
Note some ideas on how you might incorporate wikis at your library
Group Discussion
Do you anticipate any difficulty selling your colleagues on the idea of adding some Web 2.0 tools at your workplace?
What obstacles might you encounter and how can you work around them?
Selling Social Software
Avoid technolust Tie to mission statement Have a plan Involve staff in planning Involve IT in planning
Implementing Social Software
Offer training in various forms Show enthusiasm Have patience Persevere
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