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Business unit level strategy
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7/21/2019 Week 13.2 - Business Unit Level Strategy
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Session 13
Business Unit Level Strategic Choices
Lecturer: Dr Guru Tej
Strategy Theme :
Strategy Directions and Choices
Strategy: Choices and Impact
MN6005
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Today’s Objectives
Introduce the
new theme - Strategy Directions and Choices
Understand the term strategic business units (SBUs)
Consider Business Unit Level Strategic Choices e.g. generic strategies and strategy clock
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source: Mintzberg, Ahlstrand and Lampel (2009) ‘Strategy Safari’ Edition 2, FT Prentice Hall, Chapter 2
Strategy Choices
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Strategic choices
Strategic choices involve the options for strategy in terms of
both the directions in which strategy might move and the
methods by which strategy might be pursued
source: Johnson, Whittington and Scholes (2011) Exploring Strategy, 9th Edition, Pearson Education, Chapter 1
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Strategic choices
source: Johnson, Whittington and Scholes (2011) Exploring Strategy, 9th Edition, Pearson Education, Chapter 6
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Levels of strategy
Corporate-Level Strategy is concerned with the overallpurpose and scope of an organisation and how to add value to
business units
Strategic Business Unit (SBU) Level Strategy is concernedwith the way a business seeks to compete successfully in itsparticular market
Operational Level Strategy is concerned with how differentparts of the organisation deliver the strategy in terms ofmanaging resources, processes and people
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Strategic Business Units SBUs)
Large firms like Walt Disneyusually operate several SBUs.
Disney SBUs include theme
parks, movie studios, TVnetworks, and cruise line
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Strategic Business Units SBUs)
A strategic business unit (SBU) supplies goods or services for a distinctdomain of activity.
A small business has just one SBU.
A large diversified corporation is made up of multiple businesses (SBUs).
SBUs can be called ‘divisions’ or ‘profit centres’
SBUs can be identified by: Market based criteria (similar customers, channels and competitors).
Capability based criteria (similar strategic capabilities).
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The purpose of SBUs
To decentralise initiative to smaller units within the corporation sothat SBUs can pursue their own distinct strategy.
To allow large corporations to vary their business strategies
according to the different needs of external markets.
To encourage accountability – each SBU can be held responsible for
its own costs, revenues and profits.
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SBU Objectives
Organizational/SBU Objectives: What the firm hopes to accomplish with long-range business plan
Need to be specific, time-bound and measurable, may relate to
Sales
Profitability
product development
market share
Productivity
ROI
customer satisfaction or
social responsibility
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SBUs and the Strategic Plan
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BCG Matrix on SBU
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Generic Strategies
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Generic Strategies
Porter introduced the term ‘Generic Strategy’
It is the basic type of competitive strategy that hold across many kinds ofcompetitive advantage in business situations.
Competitive strategy is concerned with how a strategic business unitachieves competitive advantage in its domain of activity.
Competitive advantage is about how an SBU creates value for its users bothgreater than the costs of supplying them and superior to that of rival SBUs.
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Formulating Strategic Choices for
Sustainable Competitive Advantage
Need to consider:-
Nature of the competitive environment how to position the company and change "the rules of the game" in your favour
external analysis, market-driven perspective
Assessment of competences and resources identify strengths that are difficult to imitate and valued by customers that can form basis
of a competitive strategy
internal analysis, resource-based view
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Porter’s Three Generic Strategies
Source: Adapted with the permission of The Free Press, a Division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior Performance
by Michael E. Porter. Copyright © 1985, 1998 by Michael E. Porter. All rights reserved
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Porter’s Three Generic Strategies
Source: Adapted with the permission of The Free Press, a Division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior Performance
by Michael E. Porter. Copyright © 1985, 1998 by Michael E. Porter. All rights reserved
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Cost-leadership
Cost-leadership strategy involves becoming the lowest-cost
organisation in a domain of activity
Four key cost drivers that can help deliver cost leadership:
Lower input costs. Economies of scale.
Experience.
Product process and design.
source: Johnson, Whittington and Scholes (2011) Exploring Strategy, 9th Edition, Pearson Education, Chapter 6
Q: Can you think of any companies that compete on the basis of cost
leadership? I s it an effective strategy?
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Low Price Strategies Could Be Successful If:
The competitor is the cost leader... but is this sustainable?
All sources of cost advantages are exploited, developing competences inlow cost management
... but the danger is a low (perceived) product value
A competitor has cost advantage over competitors in a price sensitivemarket segment
... but this may mean focusing on that market segment
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Differentiation Strategies
Differentiation involves uniqueness along some dimension that issufficiently valued by customers to allow a price premium.
Two key issues:
The strategic customer on whose needs the differentiation is based.
Key competitors – who are the rivals and who may become a rival.
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Differentiation in the US airline industry
Original Source: Simplified from Figure 1, in D. Gursoy, M. Chen and H. Kim (2005), ‘The US airlines relative positioning’, Tourism Management , 26, 5, 57 – 67: p. 62
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Focus Strategies
A focus strategy targets a narrow segment or domain of an activity and tailorsits products or services to the needs of that specific segment to the exclusionof others.
Two types of focus strategy:
cost-focus strategy (e.g. Air Asia).
differentiation focus strategy (e.g. Singapore Airlines).
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Focus Strategies
Successful focus strategies depend on at least one of three key factors:
Distinct segment needs.
Distinct segment value chains.
Viable segment economics.
Q: Can you think of any companies that compete on the basis of a
narrow, focus strategy?
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‘Stuck in the middle’?
Porter argues:
It is best to choose which generic strategy to adopt and then stick rigorously
to it.
Failure to do this leads to a danger of being ‘stuck in the middle’ i.e. doing no
strategy well.
However, the argument for pure generic strategies is controversial. EvenPorter acknowledges that the strategies can be combined.
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Combining Generic Strategies
A company can create separate strategic business units each pursuingdifferent generic strategies and with different cost structures.
Technological or managerial innovations where both cost efficiency and
quality are improved.
Competitive failures – if rivals are similarly ‘stuck in the middle’ or if there is
no significant competition then ‘middle’ strategies may be OK.
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Bowman’s Strategy Clock
an adaptation of Porter’s Generic Strategies)
Original Source: Adapted from D. Faulkner and C. Bowman, The Essence of Competitive Strategy, Prentice Hall, 1995
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Strategy Clock – Low Price
Low price combined with:
low perceived product benefits focusing on price sensitive market segments –
a ‘no frills’ strategy .
lower price than competitors while offering similar product benefits – aimedat increasing market share
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Strategy Clock - Differentiation
Products that offer benefits that differ from those offered by competitors.
A range of alternative strategies from:
differentiation without price premium
differentiation with price premium
focused differentiation
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Strategy Clock - Hybrid
Seeks to simultaneously achieve differentiation and low price
relative to competitors.
Hybrid strategies can be used:
to enter markets and build position quickly.
as an aggressive attempt to win market share.
to build volume sales and gain from mass production.
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Strategy Clock – Non-Competitive
Increased prices without increasing service/product benefits
In competitive markets, such strategies will be doomed to failure
Only feasible where there is strategic ‘lock-in’ or a near monopoly position
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Strategic Lock-in
Strategic lock-in is where users become dependent on a supplier and areunable to use another supplier without substantial switching costs.
Lock-in can be achieved in two main ways:
Controlling complementary products or services
Creating a proprietary industry standard
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Summary
Business strategy is concerned with seeking competitive advantage in markets at
the business rather than corporate level.
Business strategy needs to be considered and defined in terms of strategic
business units (SBUs).
Different generic strategies can be defined in terms of cost-leadership,
differentiation and focus.
Bowman’s strategy clock recognises hybrid strategies that include both cost-
leadership and differentiation
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Task for your Learning Journal
There is no learning journal entry this session!
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References
Mintzberg, Ahlstrand and Lampel (2009) ‘Strategy Safari’ Edition 2, FT Prentice Hall, Chapter 2
Johnson, Whittington and Scholes (2011) Exploring Strategy, 9th
Edition, Pearson Education, Chapter 1
Johnson, Whittington and Scholes (2011) Exploring Strategy, 9th
Edition, Pearson Education, Chapter 6
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Thank You
Future Managers
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