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When People Work in Harmony, Great Things Happen!™
Presenter: Dr. Michael Y. Brenner Founder and President
Who is this guy?
He looks like
Mario Lopez.
Sort of.
We help leaders and teams at all levels…
Leadership & team development
Consulting & OD
Executive coaching
Keynotes
Train the trainer
Retreats & Offsites
Online training
Work in harmony
Get in sync
“When people work in harmony, great things happen!”
Find their groove
®Copyright 2018 Right Chord Leadership LLC
®Copyright 2018 Right Chord Leadership LLC
What “Chords” Is Your Team Playing?
Or do they.GROOVE?Are they
®Copyright 2018 Right Chord Leadership LLC
6
When it comes to teamwork, the
chords you play (or don’t play)
make all the difference.
Communication
RespectOwnership
DirectionHarmony
Support
®Copyright 2019 Right Chord Leadership LLC
• Composed of 3 or more individuals
What is a group?
• Typically a random collection or gathering of individuals
• Individual parts are replaceable
• Not necessarily striving toward common goal or
common vision
• Complementary skills
• Committed to common purpose and goals
• Whole greater than sum of parts
• Interacts as a unit
• Exhibits mutual accountability
What is a team?
• Travelers in airport lounge
• Operating room nurses
• Chefs in a restaurant
• People waiting in line at the movies for popcorn
• People in this room
Group or Team?
What differentiates a regular ol’ team
from a high performance team?
®Copyright 2019 Right Chord Leadership LLC
What differentiates a regular ol’ team
from a high performance team?
®Copyright 2019 Right Chord Leadership LLC
What was
required
to produce
those results?
“On a team, resonance releases energy in people, and it
increases the amount of energy available to the team, which, in
turn, puts people in a state where they can work at their best…On
a resonant team, the members vibrate together, so to speak, with
positive emotional energy.”
~ Daniel Goleman
What is resonance?
®Copyright 2019 Right Chord Leadership LLC
Understand OthersOn a resonant team, team members:
Experience a feeling of trust and support
Rely on facts rather than gossip and speculation
Possess an “all for one, one for all” mentality
Have healthy ways to manage conflict before it becomes toxic
Invest energy in problem-solving rather than complaining
®Copyright 2019 Right Chord Leadership LLC
So how do teams
become resonant?
3. They value diversity of thought rather
than allow it to foster conflict
2. They encourage each other to challenge
the status quo
1. They remain vigilant against micro-
aggressions
®Copyright 2018 Right Chord Leadership LLC
Resonant teams value
diversity of thought
rather than allow it to
foster conflict.
®Copyright 2019 Right Chord Leadership LLC
The 9’s
Creativity
Rhythm
Tempo
Tone
Listening
ChangeExplorationCollaborationExecution
Teamwork
EQ
Space
Paradox
Ambiguity
Balance
Self-Expression
Copyright 2016 Right Chord Leadership LLC
®Copyright 2019 Right Chord Leadership LLC
What did the exercise reveal about the nature of teams?
What was challenging about that exercise?
What lessons can you apply to your own team, especially around the idea of knocking down silos?
®Copyright 2018 Right Chord Leadership LLC
Resonant teams
encourage each other to
challenge the status quo.
X
X
X
This place sucks my will to live…
Must…work…on…resume…
Only 4,793 days to retirement…
The “Al Jarreau” Principle
The late singer Al Jarreau prided himself on
his “jazz attitude,” which he
defined as “the idea of being open to each and every moment as a chance to create something different.”
“I try to be receptive and to be listening, and to not be afraid to try something new.”
®Copyright 2019 Right Chord Leadership LLC
10 RulesGuaranteed to “Jazz Up” Your
®Copyright 2019 Right Chord Leadership LLC
1. Listen with an open mind.
®Copyright 2019 Right Chord Leadership LLC
2. Think it…say it!
®Copyright 2019 Right Chord Leadership LLC
3. Keep it simple.
®Copyright 2019 Right Chord Leadership LLC
4. Push beyond the obvious.
®Copyright 2019 Right Chord Leadership LLC
5. No idea is too outrageous.
®Copyright 2019 Right Chord Leadership LLC
6. No judgment…yet.
®Copyright 2019 Right Chord Leadership LLC
7. Piggyback on ideas.
®Copyright 2019 Right Chord Leadership LLC
8. No negative energy.
®Copyright 2019 Right Chord Leadership LLC
9. Write it all down.
®Copyright 2019 Right Chord Leadership LLC
10. Relax, play, have fun!
®Copyright 2019 Right Chord Leadership LLC
What To Do When You Get Stuck?
Ask “disorienting” questions!
What can be added? What else is like this? What can be substituted? What should be subtracted?
What can be combined? What metaphor describes this?
What might be adapted?
What could be rearranged? What might be modified? What could be put to another use?
What’s the opposite of this?
Source: Imagineering by Michael LeBoeuf
What can be combined?
What can be added?
What should be subtracted?
®Copyright 2016 Right Chord Leadership LLC
Ask:
“What could we do if
resources weren’t an issue?”
®Copyright 2017 Right Chord Leadership LLC
1. Listen with an open mind.
2. Think it…say it!
3. Keep it simple.
4. Push beyond the obvious.
5. No idea is too outrageous.
6. No judgment…yet.
7. Piggyback on ideas.
8. No negative energy.
9. Write it all down.
10. Relax, play, have fun!
Brainstorming Rules
®Copyright 2019 Right Chord Leadership LLC
®Copyright 2018 Right Chord Leadership LLC
Resonant teams remain
vigilant against
microaggressions.
We continuously give and receive wordless signals.
Even when we’re silent, we still communicate nonverbally.
Discuss the following question with your colleagues:
How might you become more aware of and reduce your own microaggressions in the workplace?
®Copyright 2018 Right Chord Leadership LLC
1. They value diversity of thought rather than allow it to foster conflict.
2. They encourage each other to challenge the status quo.
3. They remain vigilant against microaggressions.
Now you’re playing
in harmony!
www.rightchordleadership.com
michaelybrenner
m_brenner4
michael@rightchordleadership.com
610.724.3621
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