View
222
Download
3
Category
Preview:
Citation preview
www.bluesalmon.org.uk
Introducing BlueSalmon
• A new online self-assessment and portable support planning tool for vulnerable people
• Empowering service users and finding out what they really want from life
• Developed by Lemos&Crane working with service users from homeless agency Thames Reach
www.bluesalmon.org.uk
How BlueSalmon works
• Organisations subscribe to BlueSalmon on behalf of their service users for a one-off fee
• Any number of service users can then register to use BlueSalmon and create an ‘account for life’
• Accounts give service users 24/7 access to:– Structured interactive modules on Identity,
Relationships, and Family and Friends – A personalised action plan to define goals and
component steps for sharing with support workers
• BlueSalmon is easy-to-use, safe and confidential
www.bluesalmon.org.uk
Benefits for service users
• Service users are empowered to describe for themselves how they want their lives to change
• Service users are encouraged to think differently about themselves as people with potential not just problems
• Service users are motivated to ask for practical support from support workers or family and friends to meet their goals and aspirations
www.bluesalmon.org.uk
Benefits for support providers
• Support planning meetings are revitalised with a focus on addressing service users’ priorities
• Online working improves the efficiency of the support process - face-to-face time can concentrate on taking action and reviewing progress
• Ideas and insight for developing new services are generated based on service user input
• BlueSalmon’s aspirational approach produces genuinely person-centred outcomes for service users that can be demonstrated to commissioners
www.bluesalmon.org.uk
Demonstration
www.bluesalmon.org.uk
Once they’ve logged in service users have the
the option of working on modules addressing
Identity, Relationships, or Family and Friends.
Once they’ve logged in service users have the
the option of working on modules addressing
Identity, Relationships, or Family and Friends.
Or if service users have already completed work on any of the
modules they can then go straight to their action plan.
Or if service users have already completed work on any of the
modules they can then go straight to their action plan.
www.bluesalmon.org.uk
At the beginning of each module, an explanation is
given about its purpose and intention, and what service
users can expect to achieve from the module.
At the beginning of each module, an explanation is
given about its purpose and intention, and what service
users can expect to achieve from the module.
www.bluesalmon.org.uk
In the first section of the
‘Identity’ module, service users are asked to identify five key turning
points in their life and, from the
drop down boxes, say
whether they were positive or
negative experiences
www.bluesalmon.org.uk
The next section encourages service users to think about
positive plans for the future.
The next section encourages service users to think about
positive plans for the future.
www.bluesalmon.org.uk
A graph then shows the ups and downs from the past, as
well as goals for the future.
A graph then shows the ups and downs from the past, as
well as goals for the future.
www.bluesalmon.org.uk
Based on input so far, service users are now able to select
goals fortheir action plan by clicking on
the cream circles and
turning them blue
Based on input so far, service users are now able to select
goals fortheir action plan by clicking on
the cream circles and
turning them blue
www.bluesalmon.org.uk
The service user is awarded a medal for completing the first
quarter of the identity module as acknowledgement of their work to
date and as an incentive to complete the rest of the module. At
any stage they can take a break and BlueSalmon will save their answers so they carry on where they left off at the next session.
www.bluesalmon.org.uk
The service user is shown at the centre of the action
plan
The service user is shown at the centre of the action
plan
Goals from each module
can be viewed by clicking on
the circles.
Goals from each module
can be viewed by clicking on
the circles.
Once one or more of the modules have been completed the service user then has the option of looking at their action plan
Once one or more of the modules have been completed the service user then has the option of looking at their action plan
www.bluesalmon.org.uk
The module selected then becomes the
centre point of thediagram
The module selected then becomes the
centre point of thediagram
Arrows point to some of the goals that the service user
wants to achieve.
Arrows point to some of the goals that the service user
wants to achieve.
www.bluesalmon.org.uk
This option from the action plan menu allows the service
user to make further progress
with the action plan e.g. adding new goals, marking
goals as complete, or deleting goals.
This option from the action plan menu allows the service
user to make further progress
with the action plan e.g. adding new goals, marking
goals as complete, or deleting goals.
www.bluesalmon.org.uk
Service users can also specify the kind of support
they need to work towards a particular goal
Service users can also specify the kind of support
they need to work towards a particular goal
They first select the goal that they would like some
help with
They first select the goal that they would like some
help with
They can then write a brief description of the type of support that they want
They can then write a brief description of the type of support that they want
www.bluesalmon.org.uk
This additional support is then shown in the
main action plan
This additional support is then shown in the
main action plan
www.bluesalmon.org.uk
The service user also has the option at any time of sharing their
action plan, by entering the email
address of the person they would like to
share their action plan with – this could be a
support worker, friend, partner or family
member
The service user also has the option at any time of sharing their
action plan, by entering the email
address of the person they would like to
share their action plan with – this could be a
support worker, friend, partner or family
member
www.bluesalmon.org.uk
The Relationships module contains a series of
activities that are designed to help people think about
improving relationships with current partners, or
improving the chances of meeting someone new
The Relationships module contains a series of
activities that are designed to help people think about
improving relationships with current partners, or
improving the chances of meeting someone new
www.bluesalmon.org.uk
For example, this colour-coded self-assessment
about personality type is followed by questions about
current or possible partners.
For example, this colour-coded self-assessment
about personality type is followed by questions about
current or possible partners.
www.bluesalmon.org.uk
This leads to suggestions for improving interaction
with partners, based on a better understanding of
different personality traits and potential sources of
harmony or conflict.
This leads to suggestions for improving interaction
with partners, based on a better understanding of
different personality traits and potential sources of
harmony or conflict.
www.bluesalmon.org.uk
The Family and Friends module contains several
questions designed to help people think about family
members and friends they’re close to or want to
get back in touch with.
The Family and Friends module contains several
questions designed to help people think about family
members and friends they’re close to or want to
get back in touch with.
www.bluesalmon.org.uk
In this first section, service users are asked to identify
key family members.
In this first section, service users are asked to identify
key family members.
www.bluesalmon.org.uk
Service users are then asked to consider how close they feel to family members
and how often they’re in touch with them.
Service users are then asked to consider how close they feel to family members
and how often they’re in touch with them.
www.bluesalmon.org.uk
The 'family circles' diagram summarises the input so far
into the module, showing family members' relative importance and distance
from the service user at the centre of things.
The 'family circles' diagram summarises the input so far
into the module, showing family members' relative importance and distance
from the service user at the centre of things.
www.bluesalmon.org.uk
Service users then need to think about who they want to see more or less of, which generates suggestions for
their action plan.
Service users then need to think about who they want to see more or less of, which generates suggestions for
their action plan.
www.bluesalmon.org.uk
As with the Identity section, activities from the Relationship module generate goals for the
action plan that can be accessed by clicking on the
Relationships circle
As with the Identity section, activities from the Relationship module generate goals for the
action plan that can be accessed by clicking on the
Relationships circle
www.bluesalmon.org.uk
And activities from the Family and Friends module also generate goals for the
action plan
And activities from the Family and Friends module also generate goals for the
action plan
www.bluesalmon.org.uk
What service users think about BlueSalmon
Three Thames Reach service users - Adrian Hillary, Darren Augustin and Meshach Mills (pictured) - carried out peer research withover a hundred Thames Reach clientsduring the development of BlueSalmon. Thequotes that follow are taken from some ofthe feedback they received during thisresearch.
www.bluesalmon.org.uk
What service users think about BlueSalmon
• "Gave me insight, confidence and self-esteem"• “Can definitely help to bridge the barrier gap
between service users and staff"• "Changed my thinking, found it very
enriching...would take my action plan to the support worker "
• "I'm impressed with it. I need to learn computer skills so it's a good incentive. I’ll enjoy using it."
• "It's a very smart project...helps people to reach inside"
www.bluesalmon.org.uk
What service users think about BlueSalmon
Follow this link to watch a video with more feedback from service users about BlueSalmon:
http://www.bluesalmon.org.uk/helpothers.php5?stage=7
www.bluesalmon.org.uk
Feedback from organisations
Since March 2008, BlueSalmon has been
used by over 80 organisations representing
a wide range of service user groups –
ranging from ex-offenders to people with
mental health problems to women fleeing
domestic violence. Here is some feedback
from these organisations…
www.bluesalmon.org.uk
Feedback from organisations
• “Interesting and fun way for people to explore personal issues they might not otherwise address” (Blackpool Coastal Housing)
• “Offers a more dynamic way for support workers to engage with service users” (Bolton at Home)
• “The action plan is a great way for people to manage their goals and think positively about the future” (Calico Housing)
• "The perfect tool to break the ice..." (Gloucester City Council)
Recommended