View
277
Download
0
Category
Preview:
Citation preview
EASIER, BETTER, FASTER?How social media facilitate tacit knowledge sharing practices between employees within
governmental bodies.
Iris BuunkPhD StudentCentre for Social Informatics School of ComputingInstitute for Informatics and Digital Innovation
www.iidi.napier.ac.uk/i.buunk uk.linkedin.com/in/irisbuunk/en http://theknowledgeexplorer.org @irisbuunk
Who am I?
Source: Matthew Petroff, 2013
The issues - 1/4 Tacit knowledge
Ideas, experiences, feelings, know-how, lessons learned, best practices
The issues – 2/4. Sharing tacit knowledge
The easiest way to share tacit knowledge is when people are face-to-face.
It can be time consuming, if employees work apart from each other.
Source: Jack Morey_ https://freerangestock.com
The issues – 3/4. Using the right tools
When tacit knowledge is shared collectively, it can enhance the intellectual capital for the organisation.
Without the appropriate tools, it is difficult to enable the creation of this new knowledge. Source: Geoffrey Whiteway_https://freerangestock.com
The issues – 4/4. Social mediaSocial media enable social interactions between people wherever they are located.
There is a lack of evidence on how well they facilitate the sharing of tacit knowledge.
Source: Jack Morey_ https://freerangestock.com
Knowledge sharing practices
Source: Greg Williams_ www.flickr.com/photos/gperspective
Informal talks
Source: https://pixabay.com
Video conferencing
Story telling…
Communities of Practice
Source: Jack Morey_ https://freerangestock.com
Why sharing tacit knowledge?
Enhance working practices Enable collective intelligence (if shared in group) Facilitate problems solving Contribute to the organisational learning process
Curious to know more?
List of sources• Slide 2: http://freewebpoint.com/switzerland-european-country, http://www.myswitzerland.com, http://
www.nltimes.nl, Nfaragallah http://www.flickr.com
• Slide 3: Matthew Petroff, https://mpetroff.net/2013/02/george-peabody-library
• Slide 4: Iris Buunk (2014)
• Slide 5: Jack Morey https://freerangestock.com
• Slide 6: Geoffrey Whiteway https://freerangestock.com
• Slide 7: Jack Morey https://freerangestock.com
• Slide 8: Greg Williams www.flickr.com/photos/gperspective, Pixabay https://pixabay.com, Jack Morey https://freerangestock.com
Recommended