Anne charlotte perrigaud handout-proz.com conference 2012

Mobile devices & cloud computing

A risk or an opportunity for the language industry?

Anne-Charlotte Perrigaud © Freelance Translator

2012 Proz.com International Conference Barcelona, Saturday June 9th 2012

Mobile devices and cloud computing

1. A changing world

2. Many opportunities to leverage

3. But this is not risk free

4. Tips for mobile security

22012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud

Introduction

Before… Now

Mobile devices are part of daily life…

Cloud computing…

Viewpoints on cloud computing

ISP to cloud evolution

You can either

Build a house or

Rent an apartment

The house analogy…

Let’s translate this to cloud computing

Global

TransparencyWork Remotely

Digital Life Convergence(Work and Personal lines are blurring)

(Customers, Resources, IPs are acquired everywhere)

(Mobility Trend)

(Blogs, Social Computing)

Our world in 2012 and beyond…

What trends in companies?

1 billion mobile workers in 2010 (Forrester Research) 86% companies find smartphone security

« important » or « critical » (Enterprise Strategy Group 2010)

43% prefer « as a service » mobile solutions (Enterprise Strategy Broup 2010)

20% companies prefer a non integrated MDM solution (Gartner)

Private/personal life are converging

A day in the life of a freelancer

Mox, Friday May 18th 2012

Your life in your pocket

What is the impact on us as Freelancers in 2012?

Working from the cloud Using SaaS, PaaS, IaaS Impacts on productivity Social networking

Employees

Customers

Suppliers

The cloud for language professionals

Communication tools…

Communicating via social networks

Increasing success

Very different users

Their very nature is promoting exchanges

3 types of services

Impact on productivity

You’ll spend less time on management tasks You’ll have more time for productive work More time for value added activities

Productivity & management tools

GroupShare Wordfast Anywhere XTM Crowdsourcing XTRF…

Using cloud-based tools (1/2)

Management Tools– XTRF– Other Tools

Using cloud-based tools (2/2)

Cloud-Based CAT Tools– WordFast Anywhere– GroupShare– XTM

What about cloud storage?

It can save you money It can be fast. However, there are still security concerns. And since pricing is based on a variety of

variables, it may be tricky to determine in advance what your total costs will be.

Promoting your business online

Social networks– Pinterest– Facebook– Twitter– Google+– LinkedIn

What are the benefits?

Pay as you go Access from anywhere Focus on translating, not IT issues Work faster Communicate better

What are the challenges?

No familiarity with working on the cloud Lack of integration with existing systems Access issues Not always knowing where your data is stored Not always knowing who has access to your data Concerns over regulatory compliance, and auditing Concerns over the long term viability Limited reporting and analytics features SECURITY FEARS

Mobile security : 5 major risks (ENISA, 2010)

The smartphone is stolen or lost and its memory or removable media are unprotected, allowing an attacker access to the data stored on it (High)

The smartphone user unintentionally discloses data on the smartphone (High)

The smartphone is decommissioned improperly allowing an attacker to access to the data on the device » (High)

An attacker collects user credentials (such as passwords and credit card numbers) by means of fake apps or (SMS, e-mail) messages that seems genuine (Medium)

The smartphone has spyware installed, allowing an attacker to access or infer persoanl data, Spyware covers untargeted collection of personal informaiton as opposed to targeted audience (Medium)

Other risks

Security concerns (1/2)

96% of companies think that security functions are ‘important’ or ‘extremely important’

43% of companies state they have a marked preference for management ‘as a service’ solutions

20% of companies think they have no need to migrate to more integrated solutions to cope with the complex mobile environment

(Gartner 2011)

Security concerns(2/2)

Since the first mobile viruses appeared, security editors are announcing the emerging of malware directed against mobiles

Thefts and infringements to privacy from applications are more tangible threats

Botnets are detected on mobile OS, but they are not widespread at the moment

(CLUSIF, 2011)

My business needs…

Security High Availability Reliability Privacy

10 recommendations from French Cnil

Adopting a strict password policy Designing a policy for creating and suppressing user accounts Setting up the automatic locking of stations Identifying precisely who can have access to files Being careful regarding data confidentiality when working with

subcontractors Making the local network safe Making the physical access to premises safe Anticipating the risk of losing or disclosing data Anticipating and formalizing an IT security policy Raising awareness of users regarding ‘IT Risks’ and local

legislation (‘loi informatique et libertés’)

Where do I start?

Knowing what is your sensitive data Detecting significant security risks for the

company Creating regulations and ‘Best Practices’

policies Limiting productivity loss (personal e-

mailing/social networks, web surfing)

How do I minimize the risk? (1/2)

Encrypting electronic messages Applying automatic locking of laptops, tabs and

phones in case they are not used for a certain period of time

Resetting smartphones and tabs in case they are lost or stolen using remote control management tools

Setting devices so that they lock after a predefined number of unsuccessful access attempts

How do I minimize the risk? (2/2)

Anticipating potential incidents and ways of reacting (rules, processes, contracts)

Automating processes (XTRF, etc.)Raising awareness on Security issuesKnowing the legal aspects

(technological and legal watch)

The legal aspects of cloud computing

The legal aspects of convergence

The risks of convergence

Malware in applications (Facebook) Data leaks (Datasift and Twitter) Files on your SD card Information in your mail box Passwords to Internet accounts Productivity loss (surfing for fun, etc.)

An example of productivity loss

But remember…

Major risks are linked to user behavior

No technical tool can help:– A memory stick can be lost/stolen– Laptops found in taxis in London everyday– Business people calling with clients on the train– Eavesdropping on the train/plane, etc.

Use your commonsense

•Avoid parallel markets •Only install useful applications •Be careful on social networks•Beware of theft in the tube, plane, etc.•Limit your use of mobiles in public areas

•PLUS…•Have a disaster recovery plan•Use app killers•Use antivirus apps

7 precautions

Secure your device with a password Make mobile-phone backup a priority--and a habit Add owner Info to your phone's locked home screen Keep list of ‘Emergency’ contacts away from phone Prepare phone-location and remote-wipe Services Reduce sensitive info, Apps stored on your device Encrypt or protect data stored on media card Do not jailbreak your smartphone

Trends for tomorrow…

Mobiles will be used for almost everything : calling people, surfing the Internet, sending e-mails…

Collaborative work

SWARMING

Operational excellence

Boundaries will be blurred

Work without boundaries will drive the next wave of productivity

Conclusion

Information technology will evolve into information fabric

Users will be what matters

Questions?

Thank you

Anne-Charlotte PERRIGAUDFreelance Translator E-FRENCHTRANSLATIONS18 le Clos Bellanger35890 Bourg des Comptes – Francehttp://www.e-frenchtranslations.comcontact@e-frenchtranslations.com

Proz Profile: http://www.proz.com/translator/33889

Contact

Anne charlotte perrigaud handout-proz.com conference 2012

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