Borg - Resistance is futile: how implementing next generation discovery systems changed the way...

Wednesday, 17 April 13

Resistance is futile.

How implementing next generation

discovery systems changed the way

information literacy is taught at Sheffield

Hallam University.

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RIFHINGDSCTWILITASHU

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discoveryjourney

THE

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discoveryjourney

Ye Olde

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http://catalogue.shu.ac.uk/search/XWednesday, 17 April 13

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Google screenshot

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Shift.

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Helping.

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HelpingStop

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shoshin

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“The mind of the beginner is empty, free of the habits of the

expert, ready to accept, to doubt, and open to all the possibilities.”

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do NOT do thatAND instead do this

OR it won’t work.

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The problem with Summon is that students don’t need to be taught how to use it, but librarians do!

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Knowing how people will

use something is essential.

“”

Don Norman

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Expert intution.

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Expert listening.

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Data mining the student experience

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Web site analytics

Summon keyword analytics

Heat maps Usability testing

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I never found stuff before you put the Google box on the Library Gateway.

- 2ND YRMIDWIFERY STUDENT

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N-OPAC

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screenshot of opac

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shift from systems that librarians know

how to navigate to ones that are intuitive

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s

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iPad portraitWednesday, 17 April 13

iPhone 4 portraitWednesday, 17 April 13

hundreds of databases

arcane complexities of Boolean operators

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Subject specialists

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Which animal are you?

Or are you a mix of characteristics?

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The name game!

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The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

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The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AG

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Apple Inc.

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

BMW Group

Apple Inc.

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Alliance Boots

BMW Group

Apple Inc.

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Marriott International

Alliance Boots

BMW Group

Apple Inc.

Wednesday, 17 April 13

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Royal Bank of Scotland

Marriott International

Alliance Boots

BMW Group

Apple Inc.

Wednesday, 17 April 13

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Don't get roasted by a dragon…

Introduction

Harsh words

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SearchRefineGet

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http://summonil2012.wordpress.com

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Using Summon ... enables us to move away from the mechanics of search

- ALISON SHARMAN

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Connecting users with the information they seek is one of the central pillars of our profession.

- JASON VAUGHN

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:)Wednesday, 17 April 13

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Thanks

@matt_borg

m.borg@shu.ac.uk

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