Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

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the airport in your hands

Economics. Business and Tourism

One section of the overall presentation for the PhD thesis titled “Airport Mobile Internet”

Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Luis Martín-Domingo | www.aeriport.com

Ch1 Ch2 Ch3 Ch4 Ch5 Ch6 Ch7

Overview

20

15

20

11

20

12

20

13

20

14

20

16

20

10

Q

URL URL

ACI

Background

Public Utility

Airport Challenges

«

Guiding Passengers Commercial Revenue

« €

Recent Trends

Source: SITA

http://www.internetworldstats.com

Airport Mobile Websites

Source: dfwairport.com - as ın Feb 2011

Objectives

Easy Access

Q Quality Info

€ Commercial Info

Methodology

ACI

URL URL

100

Tourism

Evaluation of 3 Items

Easy Access

Q Quality Info

€ Commercial Info

General Results

32%

42%

6%

Results

Easy Access

Q Quality Info

€ Commercial Info

55%

9%

Conclusions

Easy Access

Q Quality Info

€ Commercial Info

the airport in your hands

Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Universidad de Las Palmas de Gran Canaria

Luis Martín-Domingo | www.aeriport.com

Text and presentation available at www.aeriport.com

Thank you!

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