Chapter10: Motivating Others

Reward, Empathy, Validation, and Positive Reinforcement in the Workplace

Recognition meets a basic human needs.

Basic needs such as food, shelter and safety are at the bottom.

Above them, in order, are needs for belonging, self-esteem, and self-actualization.

Maslow's Hierarchy of Needs

What give us “drive”?Expectancy Theory Explored

http://www.youtube.com/watch?v=u6XAPnuFjJc&feature=relmfu

“When you start to develop your powers of empathy and When you start to develop your powers of empathy and imagination, the whole world opens up to you. imagination, the whole world opens up to you. ””

~ Susan Saradon ~ ~ Susan Saradon ~

Master empathy and you may Master empathy and you may change yourself …and the world!change yourself …and the world!

http://www.wimp.com/empathyevolution/

Validation Works!

http://www.youtube.com/watch?v=Cbk980jV7Ao

http://www.youtube.com/watch?v=Obo6xCAHIG8&feature=related

“What the superior man seeks is in himself; what the small man seeks is in others.”

― Confucius

Motivate Others By Personally Acknowledging and Embracing Individual Differences

http://www.youtube.com/watch?v=Gc4HGQHgeFE&feature=related