Inside Piracy - What we can learn from pirates

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Piracy is reality for book publishers now. What should you do about it? Fight it? No, fighting piracy is the dumbest thing you can do. It will cost you your money, time and image to the consumer. But what then? I say: learn from it. What makes illegal sources so interesting for people to go to? Implement that in your legal business models, deliver a better job then the pirates do and focus for the full 100% on your customers.

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piracy inside

What we can learn from pirates

Introduction

piracy inside

Timo Boezeman Digital Publisher for Arbeiderspers|A.W. Bruna Publishers

The largest Dutch commercial publisher

Twitter @boezeman

Blogs boekeman.blogspot.com (Dutch)

futurebook.net/blogs/timo-boezeman (English)

Who is the pirate?

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Who is the pirate?

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Who is the pirate?

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Who is the pirate?

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Who is the pirate?

Technology adoption lifecycle

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Who is the pirate?

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Who is the pirate?

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What is piracy?

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Piracy ≠ theft

Theft removes the original Piracy makes a copy

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“The losses due to piracy are far outweighed by the benefits of the free

flow of information.”

Tim O’Reilly

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Of course it is!

But piracy is bad, right?!

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So we should fight it!

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“We should hunt them down, shut them off and put them on trial!”

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So we should fight it!

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“We should hunt them down, shut them off and put them on trial!”

No.

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Why do people pirate?

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Not because:

- They see publishers as greedy grabbers - They hate copyright

- They just don’t want to pay

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Why do people pirate?

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But because of three reasons:

- Large number of titles available - Low price

- Ease of use

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What you shouldn’t do

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Don’t think in terms of:

- Threats - Fears

- Lawsuits

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What you shouldn’t do

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So don’t go fighting piracy:

- You can’t stop it - It will cost you time and money

- It will hurt your image

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What you shouldn’t do

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And also don’t think that:

- Every download is a missed sale - Stop publishing e-books will stop piracy

- People want everything for free - The world is still divided in territories

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How you should see it

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Piracy is a sign that the world has changed (digitized).

That world is reality. It’s now!

Fighting against that world

is the dumbest thing you can do.

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“My problem isn't piracy, it's obscurity.”

Cory Doctorow (blogger, journalist)

What you should do

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Think in terms of:

- Opportunities - Advantages

- Learning - Adaptation

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What you should do

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See piracy as something you can learn from:

- Complete title catalogue - In all desired file formats - Works on every device

- Without DRM or other hassle - In logical bundles

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What you should do

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So, rather:

- Focus for 100% on your potential buyers - See it as sampling, people being interested

- Take over control and spread it yourself - Launch your titles worldwide at the same time

- See it as something you can learn from

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What you should do

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The best way to deal with piracy is three-fold:

- Offer your titles in different editions/file formats (tastes) - Offer price variations from free to very expensive

- Get rid of all the hassle

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“Pirating can act as an introduction to an artist’s work.”

Paulo Coelho (Brazilian author)

Look at other industries

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What have they done wrong?

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Look at other industries

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What have they done wrong?

Don’t make those mistakes yourself

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Look at other industries

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What have they done right?

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Look at other industries

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What have they done right?

Try to translate that to the book world

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What did they do wrong?

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- Very slow reaction to a changing and digitizing world (where Napster and Kazaa where quick)

- Limited title catalogue - Device-dependent files

- DRM - High prices (to close to their physical equivalent)

- Delayed launching in other territories - Lawsuits (i.e. Metallica vs. Napster)

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What did they do right?

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- Come with a strong new business model (Spotify) - Complete title catalogue - Device-independent files

- No more DRM or complete ecosystems (iTunes) - Better pricing (thanks to iTunes and Spotify)

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How can we copy that?

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Almost everything can be copied to our world:

- Enlarge the title catalogue for as far as you can - Make your files compatible with all devices

- Leave out the DRM, or use social DRM/watermarking (which doesn’t annoy the consumer)

- Look for a better pricing, which reflects the feeling you have with digital (and this doesn’t mean free)

- Dare to experiment with new business models (freemium, streaming services like 24Symbols)

- Dare to launch worldwide simultaneously

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Do

Think in: opportunities, advantages and lessons learned Focus for 100% on potential buyers See piracy as sampling Take over control Offer a complete title catalogue Which works on every device Without any hassle Learn from piracy Launch worldwide the same time Experiment with new business models

Don’t

Think in: threats, fears, lawsuits Think that: piracy = missed sales Think people want everything for free Fight piracy Be slow Offer little titles Use DRM Price high Think in territories Frustrate your customers

Summed up

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“Why join the navy if you can be a pirate?”

Steve Jobs

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Any questions?

Thank you!

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@boezeman for #ibt12

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