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Week 4 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business
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PROF. STEVEN L. JOHNSONTwitter: @StevenLJohnsonhttp://stevenljohnson.org
http://community.mis.temple.edu/mis5001spring12johnson/
Week 4 – Enterprise Applications MIS5001: Information
Technology Management
Today’s Agenda
AnnouncementsCase Discussion
Recap: Blog Discussion QuestionActivity: Reading Discussion
Case Study Discussion
What does Cisco do?Who are Cisco’s customers?
Why has been so successful?What role has IT played in Cisco’s success?
External interface Internal uses
Case Discussion Questions
How was the ERP project justified to the board for approval? Do you agree or disagree with the approach and decision?
What was Solvik’s web strategy for Cisco? How did the Internet and Intranet strategies tie in with the ERP project? Why was the ERP project essential for their web strategy to succeed?
What makes a good manager for the projects described in this case? How high in the organization should the manager sit?
90-Second Reflection
1. What would you like to remember about enterprise systems?
2. What do you have questions about?
3. Any other comments?
Blog Discussion
ERP success factors
Activity
Process Form 4 groups (count off 1 – 2 – 3 - 4, 1 – 2 – 3 - 4, ...) As a group, discuss a question 5± minutes discussion per question One person reports out the group’s answer Different person reports out answer on next question
(&etc)Questions
Why should a business manager care about SOA? What is the difference between BPM and CRM/ERP? Which is better to implement first: CRM or ERP? What can we learn from the railroad business?
PROF. STEVEN L. JOHNSONEMAIL: STEVEN@TEMPLE.EDUTwitter: @StevenLJohnsonhttp://stevenljohnson.org
http://community.mis.temple.edu/mis5001spring12johnson/
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