Non-verbal Communication

GROUP 8Nik Nur Shuhada Bt Nik RasidiNurSyahira Bt BaharudinNurul ‘Aqilah Bt Zakaria Nor Farahana Bt Sidek

Non – Verbal

Ethics

What is nonverbal communication?

Nonverbal communication is a process of communication through sending and receiving wordless messages.

Nonverbal Communication

=

Communication without words

Difference between verbal &

Nonverbal communication

Verbal and non verbal are all types of communication. But the difference between them is that we use our voice in verbal communication and we use body signs in non-verbal communication.

Form of nonverbal communication

• Eye Contact• Facial Expressions

• Posture • Gestures

Eye ContactEye contact, a key characteristic of nonverbal communication, expresses much without using a single word.

Do’s Don’ts

1- Made eye contacts with all audience

1- Focus only at one place

2- Look at the person you are

comfortable with

2- Look at the bored audience

Eye contact

Facial Expression

Facial expression can communicate numerous feeling

E.g :

sad

anger

happy

Facial ExpressionDo’s Don’ts

1- Always smile at appropriate time

1- Over-do the smile

2- Adapt facial expression accordingly

to the matter and audience

Posture

Posture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your

personality in general.

Posture

Do’s Don’ts

1- Tap the shoes slowly while walking

1- Walk too fast to or too slow

2- Walk properly 2- Leg cross/slouches while walking @ sitting

3-Shoulder shrug

Gesture

A gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message.

Gestures include movement of the hands, face, or other parts of the body.

Gesture

Do’s Don’ts

1- Gripping hands 1- Gripping hands

2- Rubbing hands

3- Appropriate hands movement

Rubbing hands

Gripping hands

Thank You