Non-Verbal Communication

NON-VERBAL COMMUNICATION

“world beyond words”

IN PRESENTATIONS

OUTLINE• Non verbal communication• Characteristics of nonverbal communication• Forms of nonverbal communication• Advantages and disadvantages• Significance•Guidelines• Conclusion

Non Verbal communication is the process of communication through sending and receiving (mostly visible) cues between people.

Facial expression Gesture Body language Posture Eye contact Paralanguage

CHARACTERISTICS OF NON VERBAL COMMUNICATIONS• Nonverbal communications is

present in most of interpersonal conversations, including communication with the use of emoticons.

• Nonverbal communications conveys more information than verbal communication.

• It is possible that, in a conversation only 35% of the message is conveyed by the words, the other 65% is conveyed through nonverbal communication.

• Due to use of facial expression, hand movements, etc. it is considered above verbal communication

• Nonverbal communication is the primary means of communicating emotions . The facial expression show that person is happy or sad.

• Nonverbal communication is meta communicative. It includes sign language(kinesics) to give info or gives indication of feelings etc.

• Facial expressions, body movements and eye contacts, touching and other behaviors are the major part of nonverbal communications.

FORMS OF NONVERBAL COMMUNICATION•FACIAL EXPRESSION•BODY MOVEMENTS AND POSTURES•EYE CONTACT •TOUCH•SPACE•GESTURE

FACIAL EXPRESSION• It is the most commonly used form of communication.• It reflects emotions, feelings and attitudes.

• Styles of expression are used worldwide.

GESTURE• It includes a persons attitude or movements.•Happy moments shows different gestures than a sad moment.

EYE CONTACT• Staring- Challenges and warnings.•Glances- Socially acceptable timings.• Appraisal- Interest indication.

BODY MOVEMENTS & POSTURES• Reaction of an invasion of your space•Getting defensive in a danger situation• Becoming aggressive in adverse situation.

TOUCH• Touch can communicate power, empathy and

understanding.• Touch and being touched is essential in life.

SPACE • Area around one where no one allowed to

enter.• One draws his/her own interpersonal space.

ADVANTAGES • Clear explanation

Through non-verbal symbols we can support words or verbal communication.

• That is, non-verbal symbols provide clear explanation to verbal communication.

• Re-stateFacial expressions and body movements restate or emphasize our views and opinions.

• Knowledge transferNon-verbal cues or signals are only way to transfer knowledge to deaf and dumb persons.

• Exchange of feeling Non-verbal symbols are natural and efficient tools for exchanging

feelings.

• Time saving In a busy business center or in a factory executives and supervisions

provides information using nonverbal signals

DISADVANTAGES

• We can not have long conversation.

• We can not discuss the particulars of our message.

• It is difficult to understand and requires a lot of repetitions.

• It can not be used as a public tool for communication.

• It is less influential and can not be used everywhere.

Significance of Non-Verbal Communication

• It Conveys Meanings Anywhere in the world 65-93% of the meaning

of the message lies in the non-verbal aspect.

• It Reflects Unspoken Non-Verbal messages conveys “True Feelings”

Guidelines of the effective non-verbal communication

• You can’t read people “Like a Book”

• Consider your non-verbal behavior

that improve your inter-personal skills

• By paying closer attention to people’s

unspoken behaviors'• Observe non-verbal messages in

clusters• Be cautious while generalizing

the non- verbal cues.

CONCLUSION•Nonverbal communication is the very important form of communication.

•Way of expressing the feelings is very effective.

• It is efficient way to convey message.

• Expression, eye contact are most important

REFERENCES• Definitions from the link:

http://en.wikipedia.org/wiki/Nonverbal_communication• General Overview from the slides: www.slidesshare.net

THANK YOU

SUBMITTED TO:PARVEEN KUMAR(DEPT. OF COMMUNICATION)

SUBMITTED BY:SRIKANT PARASAR(A2324612007)BRIAN H. FRANCIS(A2324612024)PRATEEK SINGH(A2324612050)AKASH KUMAR(A2324612060) 5EEE