NPCA Innovation Series - Final Report

Innovation SeriesFinal Report

What is the Innovation Series?

1

GOAL: To create a space to learn, share and collaborate across departments and disciplines

How did we do this?

1 hour 30 min. 24/7

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5

PROJECT MODELGoogle “Tech Talks”

SESSION FORMATOutside Speakers

Session Recaps

2

Lily LiuCEO,

PublicStuff

Langdon Morris

Innovation Director, PwC

10

Lisa Bodell

CEO, futurethink

David SibbetCEO, The Grove Consultants

Charles Maynard

Former Executive Director, Friends of the Smokies

Expert Storyteller

Online Component

3

Remember this?

1 hour 30 min. 24/7

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Online Components

Discussion boards

Articles Toolkits

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Online Components

TwitterBlogs

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Videos

Outcomes

4

Measuring Outcomes

41 Average survey response rate

Total Reach

60

100

Total number of unique attendees

Approx. percentage of NPCA reached

Attendees by Department3%

12%

14%

9%

13%

2%

7%2%

1%

8%1%

28%

AccountingCommunicationsCPMCPRDevelopmentExecutiveGov't Affairs HRITMembershipOperationsReg Ops

Attendees by Job Level

Attendees by Session

Brainstorm

Session 1

Session 2

Session 3

Session 4

Session 5

Session 6

0 5 10 15 20 25 30 35 40 45

29

39

26

42

36

29

39

Attendees at SessionsCharles Maynard

Lisa Bodell

Langdon Morris

Lily Liu

Distribution of Attendees by Session

Accou

ntin

g

Comm

unica

tions

CPM CPR

Devel

opm

ent

Exec

utiv

e

Gover

nmen

t Affai

rs HR IT

Membe

rshi

p

Opera

tions

Regio

ns0

1

2

3

4

5

6

7

8

9

10

11

12

Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6

Distribution of Attendees by Job Level

Intern N-2 E-1 E-2 E-3 E-4 E-5 E-6 E-70

1

2

3

4

5

6

7

8

9

10

11

12

Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6

How likely are you to use any of the concepts, tips or tools from this session in yourwork?

72%Very likely to likely

How useful to your job was the information presented?

75%Very likely to likely

How effective was the speaker in delivering the presentation?

80%Effective to very effective

Did the speaker adequately answer all of your questions?

94%Yes

Please rate the length of the presentation component to this session.

60%Just right

Please rate the length of the brainstorming/discussion component to this session.

52%Want more time for group engagement!29%Just right

Words from Staff“Thanks for pushing forth with this effort. I thought something like this would keep me away from my work, but as I approached my desk with new drive after the session, I realized the session fed me brain activity and inspired me to look at the "problem" I faced differently.” 

Main Compliments

Outside speakersgrateful for outside perspective

Main Compliments

Engagement having a time & space to brainstorm | talking to people from different department

Main Compliments

More open to change, new ideas, new ways of thinking

Moving Forward

5

Lessons Learned

Use tech to connectbe extra attentive to folks in the field | separate facilitator | detailed instructions

Lessons Learned

Get physical!Make people work | have markers, flip charts, objects to inspire creativity

Liz wisdom: props aren’t just for creepy magicians

Leverage Points

Know your techSummon your inner geek or find a geek to help you (Sara was our geek)

Leverage Points

Use videoWe bought, let’s use it cool projects | summits employee engagement |media | do a training

Leverage Points

Use our siteExpand it to be NPCA’s innovation hub | put staff videos & presentations on the YouTube site

New Project Ideas Parcel out & stack series concepts to create new projects 

Innovation Series on ParkPoint & YouTube +

ExpandCurrent

continue to update & send emails (i.e. “biz library”) | populate with videos of “cool projects” etc. from annual & reg. meetings innovation staff awards w/ profiles | push out on npca website

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HacksLunch

bring your problem and your lunch | the innovation team will help you brainstorm through your conundrum | 1 x month

Quarterly Workshops new project team surveys organization to find a “problem”

attendees workshop problem to find “solution” – rapid prototyping facilitated by a hot shot | uses framework from innovation series

Innovation Trainings go deep on an specific aspect of innovation | special session for e-team only 1 or 2 per year (1 @ annual retreat) | use a past speaker as trainer

Our big, crazy idea….

NONPROFIT “TED” partner w/other nonprofits to bring in big speakers | 1 x year focus on applying innovative concepts in the nonprofit space | doubles as a marketing campaign & ally development venture