NSC output

cool stuff we did at NSC

talent management commission presents:

1. we defined our context:

key issues to be aware of for the next few months…

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GIS Implementation

Pipeline Management

Member Retention

Valid People Analytics

Evolution of VPTM Role

6Transition

7Sustainable Talent Management Systems

8Exchange-driven Talent Management systems

9Team Minimums Implementation

10IXPs

11NSC Output

12L&D

2. then we created projects.

- EP LEAD - JD/OS- Operational LnD - Performance Management/ RnR - Advanced People Analytics - MB Selection & Transition

all resources will be available by Nov 15

3. txp evolutionWe recognised the need to completely evolve the way we run our team

member program. To do this we started from the basics by re-defining the value proposition of the Team Member Program and the key roles we have

within the membership program.

we used this model

read more about it here.

Indian Students

Indian Students pains:

• lack societal support • fear of judgement • future insecurity • lack of risk taking attitude • lack of resources • grades stereotypes • unhealthy competition • lack of freedom to take independent

decisions • rigid education syste • lack of family support

“What are pains of Indian students?”

Indian studnets

gains:• Huge pool of talent • Demand of youth leaders • Geographical diversity • Chilled out attitude • Availability of variety of

opportunities

“What are gains of Indian students/ what makes them happy?”

jobs:• Getting out of India/

Travel • Get Settled • Financial Sustainability • Best company internship/

fellowship • Recognition by peers • Giving back to parents • Stable life • Sense of freedom

Indian Students

“What are the long term ambitions of Indian

students?”

the question for you:

how are you addressing these

needs in your TMP?

iGIP

iGIPpains:

• Client Relations • Matching Time • FRRO • Change in person of contact • Lack of professionalism • Lack of system for tracking EPs • Discrimination of EPs from TNs

iGIP

gains:• Corporate Exposure • Netwokring • Entrepreneurial Outlook • Communication &

Interpersonal skills • Team Experience • Sales Skills

iGIP

jobs:• Building their network • Gaining the required

skills to start my own company

• Work in the network • Exploring

opportunities in the network

iGIPpain reliever:

• CRM Model - Communication Model for iGIP • GIS • Retention of Members: Formal Process of

changing P.O.C • EP Communication - expectation setting with

EP • Concrete Tracking Mechanisms/ Tools • Operational Training • LEAD on time management, priorisation,

confidence, dealign with uncooperative EPs • FRRO- group scene, lunch sponsored by LC

post that.

iGIP

gain creators:

• Subsidised rates for networking forums

• Account Management • Interns on TXP

iGIP

products & services:

• EP LEADs • Corporate Summit • Trainee Conference • External Trainers • Sales Development

Programs

oGCDP

oGCDPpains:

• Balancing JD with studies • Monotonous work • Cold Calling (training) • Tracking IR Building • No cross-team culture within the

same department • One team raising, matching and

realising (alot of work) • Synergy with back office • Hectic work (1 TMP handling 3 EPs)

oGCDP

gains:• Holistic experience • Leadership Development • Public Speaker • Emotional and professional

bond with EPs and LC

oGCDPpain reliever:

• GIS • New Customer Flow • Tracking Tools [synergy with CIM] • Inter Team Days & Inter Department

Days • MB Meet & Synergy Plans • Time Boxing • Parents Meet • Mock Sessions

oGCDP

gain creator:• LnD on a regular basis • opportunities after sessions

for EP Inductions, IS/CP, member inductions

• Stronger communication • Involvement in LC actiivties • Doing culture exchange

iGCDP

iGCDPpains:

• Account Management of Partners • Matching - spamming emails • NGO Back outs - due to bad

expectations • XP Delivery problems • ‘Rascal’ EPs • Unresponsive • Poor support from Back Office • Time Management

iGCDP

gains:• Networking • Sales Learning • Professional Exposure • Strategy Management • Promoters • Cultural Exposure • Crisis Management

iGCDP

jobs:• Networking with 18-22 age

group globally • Social Impact • Entrepreneurial Outlook • Sales • Exposure to international • Global Outlook • Leadership Development

iGCDPpain reliever:

• Proper Expectation Settings • Effective Synergy • GIS • Proper EP Engagement &

Education

iGCDP

gain creators:• LEAD [Time Management] • More interns and trainees

involved in LC activities (LCMs)

• More onground engagement

• Training/ effective LnD

iGCDP

products & services:

• Assigning EP Buddies • EP LEADs • Short term TMP in iGCDP • More effective

appointments - identifying needs for NGOs and helping

• Volunteering activities • Project & CRM

Management

oGIP

oGIPpains:

• Tough stakeholders • International Relations • Delivery Rate • EP Induction • Stagnation/ slow progress in the

program • processess not optimised

oGIP

gains:• Better IR building skills for

easier matching • Communication and sales • Develop facilitation skills

oGIP

jobs:• Professional growth • Global learning

enviornment • Stronger prospects in

getting a job • Cultural Experience • Growth Mindset • CV

oGIPpain reliever:

• GIS Implementation for faster processes and member efficiency

• Brand message in global network to increase the impact of the program

• Better member retention to build an oGIP culture

oGIP

gain creators:• opportunities to build an

international network • People management for

stronger teams • Stronger market

penetration to break stereotype post-graduate ‘work for MNC’ trend.

oGIP

products & services:

• Virtual learning environment

• External mentoring • LEAD program to evolve

oGIP customer centricity

3. membership journey mapping

After understanding the needs and value of our TMP program and our most popular roles in each program. We practiced plotting their

experience for the next 2 months.

Try this out for your Q4 to plan for your Talent Management activities in a structured way.

Start w i th p lot t i ng the Job

Descr ipt i on t ime l i ne

eg . i GCDP

You are p lot t i ng out the

membersh ip act iv i t i es for the next 2 months i n accordance w i th

the program t ime l i ne .

It ’ s a good i dea to do th i s w i th you VP

Program Head

S TEP ONE :

P lot your l oca l t ime l i ne as we l l

eg . check be low

Th i s can i nc l ude 1. Interna l Events :

E l ect ions , LCMs , Trans i t i on

2. or Externa l Events : exams ,

ho l i days etc .

It ’ s a good i dea to p lan th i s w i th your

LCP and EB .

S TEP TWO:

based on the JD t ime l i ne of the program - f i l l

i n t he LnD requ i red .

eg . i GCDP check be low

P lease refer to the Operat iona l

Cyc les that you can j u s t copy/paste .

You shou ld be us i ng your data ana lyt i cs

and performance appra i sa l s [ need

sens i ng ] to assess what operat iona l LnD i s the more urgent &

important.

S TEP THREE :

Yo u r L n D s h o u l d a l w a y s r e l a t e t o t h e o p e r a t i o n a l

a c t i v i t i e s

based on your needs sens i ng

p lot your team t ime l i ne

Based on sens i ng through data ana ly t i cs / ta lk i ng to your VPs i dent i fy where the department / team i s

current ly a t.

S TEP FOUR :

after a l l t hat ! Comp i l e the

Outer Journey

Ref lect / l i s ten to your VPs and summar i se the key

‘Outer Journey ’ aka . cha l l enges that members w i th i n the team/funct ion

are go ing through .

S TEP FIVE :

make sure th i s i s made i n synergy w i th the VP respons ib le

and f i na l l y… the i nner j ourney

p lot t i ng ,

After good needs sens i ng/ outer j ourney mapp ing -

you shou ld be ab le to p lot the i nner j ourney act iv i t i es

needed to be g iven to members .

S TEP SIX :

Th i s comes i n 2 forms : 1. I nner Journey ( team) :

wh ich i s based on the team s tatus

2. Inner Journey ( i nd iv idua l ) : wh ich i s

based on the operat iona l and l oca l t ime l i ne

now you have a c lear i dea of what to do for th i s funct ion /program/team for the next 2 months !

remember this is just a sample! Try is

out for yourself using the

membership mapping xls.

(:

more output coming soon!