Personal Reading Consultants: Blending Technology and Touch

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Presentation for the Amigos Conference on the Harris County Public Library's Book Hunters Reader's Advisory service. Presented by Grace Lillevig and Linda Stevens.

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PERSONAL READING CONSULTANTSBlending Technology and Touch

The Five Laws of Library Science

1. Books are for use.2. Every reader his [or her] book.3. Every book its reader.4. Save the time of the reader.5. The library is a growing

organism.

BRIDGING TRADITION AND THE FUTURE

- S. Ranganathan

http://www.flickr.com/photos/anirudhkoul/3499471010/

RA service broadly defined means helping readers find what they want by recommending specific titles …

RA is based on the philosophy that reading has intrinsic value and that

readers are best served by a good collection and knowledgeable staff who are able to guide them in pursuing

their interests.

WHAT IS READER’S ADVISORY?

– Introduction to Library Public Services by Evans/Amodeo/Carter 1999 p. 41

http://www.flickr.com/photos/h-k-d/3468693245

RETOOLING READERS ADVISORY

http://www.flickr.com/photos/hcplebranch/978619164

SURVEY OTHER SERVICES

Looking for a Good Book – (Williamsburg Regional Library) - http://www.wrl.org/books-and-reading/adults/find-a-good-book

Personalized Book List (Edmonton Public Library) - http://www.epl.ca/services/personalized-book-list

Personalized Reader Lists (Carmel Clay Public Library) - http://www.carmel.lib.in.us/ref/prl.cfm

HOW DOES IT WORK?

Customer Submits Request

A Book Hunter Creates a

Personalized List

Customer Receives List

Customer Images © JupiterImages

STAFFING

PUBLICITY

THE QUESTIONNAIRE

http://bit.ly/bookhunters

MANAGING YOUR REQUESTS

http://todoist.com

THE TEMPLATE

What would you get if you combined a hard-boiled detective novel with a tale of fantasy

and magic? Something like the offbeat Dresden files. In this first book, readers are

introduced to Harry Dresden, a wizard with a consulting practice in modern-day Chicago.

Dresden’s profession offers him little money, lots of mockery, the suspicion of his magical

colleagues, and plenty of danger.

ANNOTATIONS

http://www.flickr.com/photos/h-k-d/3468693245

FROM FORM TO LIST

http://www.flickr.com/photos/ko_an/318025410/

TIME

SURPRISEShttp://www.flickr.com/photos/ittybittiesforyou/4706981136

LIBRARY THING

RETURN CUSTOMERS

WHO USES THE SERVICE?

WOMEN/GIRLS VS. MEN/BOYS

AGE

GENRE

FEEDBACK

Wow! This is great! Now I wish I had a few weeks off just for reading! Thanks! - Laura

First time using book hunters and I love it.  So

lucky to live close-by such an awesome library – Tamara

Thank you very much for this thoughtful booklist. I look forward to reading them all, and I am impressed with your service. – Tina

Whoever chose the books for

me did an excellent job. -

Dan

I cannot thank you enough! This is the most wonderful thing you

do and I am going to RAVE to everyone I know about the

Harris Cty Public Library. Thank you so very much! - Barbara

LESSONS LEARNED

Flexibility Scalability Personalization Communication Enthusiasm

Books are the best thing that ever happened. I want books that are thick and book experts have said are awesome and of course it has to have dragons, cats, horses and

just a good book. That’s all I want!!!!!!

OUT OF THE MOUTHS OF BABES

- Celeste age 10

Image © JupiterImages

CONTACT

Grace LillevigeBranch Librarian

grace@hcpl.net

Linda StevensCoordinator of Marketing &

Programming

lstevens@hcpl.net