Pro Services 1 Partial Restaurants - Elías Magaña

TYPE OF RESTAURANTS

ELÍAS ROMÁN MAGAÑA PERALTA

GASTRONOMY

GAMIX - 53

SERVICES ENGLISH

TEACHER: LORENA REYES AGUILAR

22/January/2014

WHAT A RESTAURANT IS?A Restaurant is a fixed establishment which offers Food & Beverages services. All restaurants are created on base of the menu that they will offer, the type of clients (target market) and the thematic.

CAFETERIA

MAIN CHARACTERISTICS

• They have tables with containers

• The people can order to how their own food will be prepared

• They are mostly found in schools, universities, hotels and enterprises

• The users are often students and workers

• Usually there are many tables and chairs to use

• There aren't rules of which table we must or with who we can sit to eat

TYPE OF FOOD SERVED

• Cooked food

• Cold food

• Salads

• Simple meals

• Sandwiches

• Beverages

• Juices

PATRON TREATMENT

• No waiters

• Tables with food to choise or a menu

• They have attenders and give the clients a service for charge or serve the food

• The janitor is cleaning all the dirty that the previous clients left

EXEMPLES

FAST FOOD RESTAURANT

MAIN CHARACTERISTICS

• Fast service and already prepared food

• Take away service option

• No crockery and neither cutlery

• Many tables to choise

• Thematic or colorful

• They usually have a kid's menu and a games section

• Not really big establishments, but depends on where are they

• They are often found in the downtowns and in the malls

• They are very popular nowadays

TYPE OF FOOD SERVED

• Fast food

• Burgers

• Fried food

• Hot dogs

• Tacos

• Baguettes

• Pizzas

• Quesadillas

• Tortas

• Sodas

PATRON TREATMENT

• No waiters or waitress, just cashiers

• The janitor cleans the dirty that the previous clients left

• The clients just order, sit to eat their meals and go out whenever they want

• The clients can take away their meals even if they started to eat them inside the restaurant

• Their meals are served in a tray

• They can take the auto service option when they are driving or they don't have time to eat there

EXEMPLES

CASUAL RESTAURANT

MAIN CHARATERISTICS

• Clients pay for the casual atmosphere

• The restaurant offers high quality products

• Clients pay when their finish your meals

• It has a familiar atmosphere, that means that you can eat with your family, friends or girl/boyfriend like in "home"

• People can talk about anything and laugh for enjoy more their stay

TYPE OF FOOD SERVED

• Cooked food• Cold food• Sodas• Beverages• Desserts

PATRON TREATMENT

• Personal is always attending you since you enter to the restaurant and till you leave.

• It could be a hostess

• It could have american service or buffet service

• You pay at the end of your meals

• In case of having all the waiters busy, the service manager or waiters captain can attend you without problem

• The treatment is friendly

EXEMPLES

FAST CASUAL-DINING RESTAURANT

MAIN CHARACTERISTICS

• You pay when you order• Only prepared food and beverages• Could eat there or to take-away

TYPE OF FOOD SERVED

• Cooked food• Cold food• Fast food• Sodas• Beverages

PATRON TREATMENT

• Simple and fast service• No waiters or hostess• Paying at ordering

EXEMPLES

COFFEEHOUSE

MAIN CHARACTERISTICS

• You could stay there talking with others all the time you want• Confortable atmosphere• Social place• Perfect for work at the laptop

TYPE OF FOOD SERVED

• Bagels• Teas• Coffees• Croissants• Paninis• Donuts• Cakes

PATRON TREATMENT

• Simple and fast service• Wi-Fi connection• Paying before leaving the establishment• Waiters

EXEMPLES

PUB

MAIN CHARACTERISTICS

• Similar yo bars but with an open area• Irish/Britanic concept• Music/live bands

TYPE OF FOOD SERVED

• High selection of beers• Cocktails• Snacks• High quality food• Cooked and fried food

PATRON TREATMENT

• Casual services with waiters/waitress and possibly hostess

EXEMPLES

BISTROS & BRASSIERE

MAIN CHARACTERISTICS

• Familiar restaurant-Simple dishes• Relaxed atmosphere• Intimate for couples• Large menu

TYPE OF FOOD SERVED

• Main dishes• Appetizers• Beverages• Wines• Desserts

PATRON TREATMENT

• Casual and quick service• Paying at the end of the meals• Reservation• Refined service

EXEMPLES

ETHNIC RESTAURANT

MAIN CHARACTERISTICS

• Particular multicultural cuisine• Ethnic atmosphere

TYPE OF FOOD SERVED

• Ethnic dishes• Beverages• Sodas

PATRON TREATMENT

• Quick service

EXEMPLES

WHY IS IT IMPORTANT TO HAVE SUCH

DIFFERENT TYPES OF RESTAURANTS?

Having many types of restaurants is good because it can allow the clients to have different options to choise and also the competitiveness between the restaurants depends only in the kind of food served, the prices and the services that are offered. So, having types of restaurants such as these allow the people to create differents concepts of F&B establishments and the clients to taste new things.