Session 2 Interpersonal communication

Unit 1- Effective Communication in Health and Social CareLAURA PARRYL.PARRY@MBRO.AC.UK

1. Have you turned off or put your mobile phone on silent?2. Have you put your bag and any food or drink on the floor, out

of the way?3. Have you got a pen and paper?4. Do you have your ID badge?5. Are you ready for learning?

Your own case studies

Last week you were asked to record a good and a bad example of communication.

For each example you now need to describe what context this was in

Alphabet Connect Fill in as many key words as you can from what we have

covered so far in this unit.

For example:

D = drama, dance C= communication, contexts

Today’s Objectives Investigate types of interpersonal interaction. Identify types of interpersonal interaction. Explain how types of interpersonal interaction could be used within

Health and Social Care settings.  Recommend how someone may feel in a specific situation.

What is interpersonal communication ?

Types of Communication(Interpersonal interaction)

Verbal Non - Verbal

Speech Posture

Language Facial Expression

First Language Touch

Dialect Silence

Slang Proximity

Jargon Reflective Listening

Find It!Rules: Only one student can stand at one time. Only three points can be fed back to the group at one time. As many visits to stations as needed. Any form can be used to record the information.

Case Study: Professional Jargon

Jargon Safety Example

Alphabet Connect Now using a different coloured pen or pencil add more key

words you have learned today.

Independent Learning

Complete you Interpersonal Interaction sheet for next week

BRING TO YOUR NEXT LESSON