Social Media Training for IDRC

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A beginner's introduction to Social Media platforms, a few walk throughs, and examples of online reputation software sites.

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Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Social Media Bootcamp

David Liem Senior Consultant, Happy Marketerdavid@happymarketer.comTwitter - @daveliem

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Our Clients

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

http://www.hitwise.com/

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

http://www.blendtec.com/willitblend/

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

The Social Media Landscape

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

• Nearing 500 Million Users• 56% of all visits on social sites*• #1 visited site in Singapore*

• Pros: Connect with people, share interests, pictures, videos

• Cons: Privacy - your life is an open book, everyone wants to be your friend

*http://www.hitwise.com/

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

http://www.facebook.com/AirAsia

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

• 2nd most popular social site – 17%

• 2 Billion videos watched every day

• 250 Million Views – Justin Bieber• 20 hours of videos uploaded ea/

min

• Pros: Viral, educational, funny videos global audience

• Cons: Copywrite issues, privacy, questionable content

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

• 4th popular social site - 1.17%• Microblogging, share info quickly

• Pros: easy to use, get ideas and answers quickly, networking

• Cons: 140 characters, time consuming, narcissistic, boring

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

• 3rd most popular – 11%• Most Popular in 2006, overtaken

by Facebook in 2008• 66 million users

• Pros: Customize appearance, share music, pictures, videos

• Cons: Decreasing popularity, low security, slow loading speed

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

• 15th most popular social site – 0.20 %

• Social networks for professionals

• Pros: Promote your professional life, increase network, share expertise, research tool

• Cons: Smaller network than Facebook, slow linking process, limited interactivity

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Even More Tools!

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Basics & Hands-On

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Facebook Basics

1. Connect2. Communities3. Content4. Commerce

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Signing in…

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Connect1. Finding Friends2. Maintaining Friend Lists3. Have a conversation: Comment,

Encourage, Ask & Answer Questions

4. Status Updates, Tagging People

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Finding Friends

• Searching for them• Similar profiles, companies,

groups• Through Email• Facebook suggestions• Instant messenger contacts

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Maintaining Friend Lists

• Creating friend lists• How to use your friends list• Deleting friends list

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Have a conversation

• Comment, Encourage, Ask & Answer Questions

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Status Updates

• Tag People, Companies, Events, Page

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Communities• Facebook Groups• Hosting Events

- Creating- Inviting- Managing

• Applications

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Facebook Groups

• More for personal use, smaller scale• Limited to 5,000 members• More permission control, ex.

Approvals• Communicate through emails• Cannot host apps

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Hosting Events

• Creating• Inviting• Sharing– Post to profile, calendar

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Applications

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Content• Sharing content from within

Facebook• Sharing content from outside

Facebook• Sharing Events• Sharing Options

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Sharing content from within Facebook

• Videos, Articles, Events

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Sharing from outside Facebook

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Sharing Options

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Commerce• Fan Pages

- How to make an effective Fan Page

• Facebook Market Place

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Network with other platforms

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Provide valuable and regular content

• articles, guides, videos, pictures

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Have contests that require participation

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Facebook Market Place

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Privacy

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Hands on tutorial

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Find people

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Tweet

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Reply, Retweet

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Search

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Wiki

Hands on

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

http://comm215.wetpaint.com/

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Creating a Wiki• http://idrc.wetpaint.com/• Username: IDRC • Password: IDRC2010

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Hands on Tutorial

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Sign up

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Profile

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Add Connections

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Groups

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Hands on Tutorial

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Educational Resources

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Using Social Media to Market Events

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Publish a White Paper

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Create an online community

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Twitter

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Online Reputation Tools

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

websitegrader.com/site/www.idrc.org.sg/

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Please leave some Positive Feedback?

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

Hello@HappyMarketer.com

@hmarketer

Happy Marketer.more business from your website

Thank You

David Liem Senior Consultant, Happy Marketerdavid@happymarketer.comTwitter - @daveliem

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